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123 procedures

  1. Awarded · Open procedureSME suitableVCSE suitable

    Erasmus+ Government Authorised Exchange Visa Sponsor

    Department for Education · Central government · Nationwide (UK)

    On 17 December, the UK and the European Commission reached an agreement in principle for the UK to associate to Erasmus+ in 2027. Erasmus+ is the European Union's flagship programme to support education, training, youth, and sport in Europe…

    Awarded to IRARA Services limited

    • Administration services
    • Administrative educational services
    • Administrative services for business operations
    • +3
    Value
    £12m
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-064e9a
  2. Awarded · Open procedureSME suitableVCSE suitable

    Department for Education Period Products Scheme 2026

    Department for Education · Central government · Nationwide (UK), North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands

    The Department for Education (DfE) is looking to provide free period products to schools and post-16 education providers across England through a procurement to appoint a national provider. The Period Products Scheme ensures that period pro…

    Awarded to PERSONNEL HYGIENE SERVICES LIMITED · 2 awards

    • Customer services
    • Parcel delivery services
    • Sanitary towels or tampons
    Value
    £20m
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-05096c
  3. Closes · 23 days leftOpen procedureUtilities

    Provision of a Managing Agent Service to Manage, Supply, Deliver, Install and Commission Air Source Heat Pumps

    ENERGIA GROUP NI HOLDINGS LIMITED · Other public body · Northern Ireland

    PowerNI, a brand of Energia Group wish to appoint a Managing Agent (Supplier) to provide an air source heat pump solution including assessment, supply, install, support, report and review follow up with residential Customers. It is essentia…

    • Customer services
    • Heat-exchange units and machinery for liquefying air or other gases
    • Solar panels
    Value
    £640k
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06f93d
  4. Closes · 19 days leftOpen procedureFramework

    COV - Independent Children's Complaints Investigation 2026

    Coventry City Council · Local authority · West Midlands

    Coventry City Council are seeking providers to deliver our Children Complaints service, the providers will support with all stages of our external complaints process.

    • Customer services
    • Other community, social and personal services
    Value
    £602kceiling, not a contract size
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-06f480
  5. AwardedOpen procedureSME suitableVCSE suitable

    ITT Learner Recruitment ‘lead find services’

    New College Swindon · Education · Nationwide (UK)

    New College Swindon seeks an experienced supplier to deliver learner recruitment and referral services for its Adult Skills Fund (ASF) provision. The requirement is to recruit approximately 800 eligible adult learners annually for Level 2 o…

    Awarded to Starch UK Ltd

    • Adult and other education services
    • Customer services
    • Education and training services
    • +2
    Value
    £336k
    Submit via
    MultiQuotelogin required
    Published
    Reference
    ocds-h6vhtk-06c668
  6. Awarded · Open procedureSME suitableVCSE suitable

    Clean Vehicle Retrofit Accreditation Scheme

    Department for Transport · Central government · Nationwide (UK)

    The CVRAS (Clean Vehicle Retrofit Accreditation Scheme) supports the reduction of air pollutant emissions from older and more polluting diesel vehicles during the transition to a zero-emission fleet.  The scheme was launched in 2017 and fun…

    Awarded to ENERGY SAVING TRUST ENTERPRISES LIMITED

    • Customer services
    • Environmental services
    Value
    £1.4m
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-06ae31
  7. Awarded · Open procedureSME suitableVCSE suitable

    Traffic Management and Admission Support-Westonbirt Arboretum

    Forestry Commission · Other public body · South West England

    This procurement covers the provision of temporary staff to support car park management and admissions operations during peak visitor periods. Car park staff are responsible for managing vehicle flow to prevent congestion on the A46, ensuri…

    Awarded to The Combined Services Provider Ltd

    • Customer services
    • Parking services
    Value
    £650k
    Submit via
    Panacealogin required
    Published
    Reference
    ocds-h6vhtk-0689a5
  8. Closed Open procedureFrameworkUtilities

    Port of Dover - Customer Experience Consultant Framework

    Dover Harbour Board · Other public body · delivery region not published

    The Port wishes to procure Customer Experience Consultancy Framework to support the IGNITE programme.

    • Business and management consultancy and related services
    • Customer satisfaction survey
    • Customer services
    • +3
    Value
    £0ceiling, not a contract size
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-06e696
  9. Closed Open procedure

    Transport Hub and Services

    NHS Lanarkshire · NHS & health · Scotland

    NHS Lanarkshire Health Board, a statutory body constituted pursuant to the National Health Service (Scotland) Act 1978 (“the Board”), wishes to procure an integrated transport single booking and scheduling service (“the Service”).

    • Call centre
    • Customer services
    • Telephone-answering services
    Value
    £375k
    Submit via
    Public Contracts Scotlandlogin required
    Published
    Reference
    ocds-h6vhtk-06c6eb
  10. Planned · tender expected Route not publishedSME suitableVCSE suitable

    Transactions at Counter Services - Preliminary Market Engagement Notice

    Driver and Vehicle Licensing Agency · Central government · Nationwide (UK)

    Scope – Procurement Description: DVLA maintains the records of over 50 million drivers and about 47 million vehicles in the UK. We collect an estimated £8 billion a year in vehicle tax and process over 77 million transactions a year. Most t…

    • Customer services
    • General public services
    • Provision of services to the community
    • +1
    Value
    £87m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-052001
  11. Planned · tender expected Route not publishedLight-touchSME suitableVCSE suitable

    Provision of Contact Centre Services to the Legal Aid Agency

    Legal Aid Agency · Central government · Nationwide (UK), North East England, North West England, East Midlands, West Midlands, East of England

    The Legal Aid Agency (“LAA”) is inviting Tenders from Lot 1 (Citizen Experience) of Outsourced Services Framework (RM6295) for contracts to deliver the LAA Contact Centre Services which comprise the Defence Solicitor Call Centre (DSCC) and …

    • Call centre
    • Customer services
    • Legal services
    Value
    £24m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0524f0
  12. Closed Open procedureConcession

    Provision of International Driving Permit Services

    Driver and Vehicle Licensing Agency · Central government · Nationwide (UK)

    DVLA invites tenders for the provision of International Driving Permit Services on a national (UK wide) basis. The service is currently outsourced; the current service provision with the incumbent supplier expires on the 31 March 2027. The …

    • Customer services
    Value
    £4.5m
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-066eb7
  13. Awarded · Open procedureSME suitableVCSE suitable

    Out of Hours Call Handling

    Cardiff Community Housing Association (CCHA) · Housing · Nationwide (UK)

    Contract award for Out of Hours Call Handling

    Awarded to Delta Wellbeing Ltd

    • Call centre
    • Customer services
    • Housing services
    Value
    £16k
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06102f
  14. Planned · tender expected Route not published

    Capability Assets' Managed Service

    Merseyside Fire and Rescue Authority · Education · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Merseyside Fire and Rescue Authority (The Authority) as Lead Authority for National Resilience, seeks to identify a Prime Contractor to provide a Capability Assets' Managed Service. The requirements are for the maintenance, repair and servi…

    • Auditing services
    • Call centre
    • Cargo handling and storage services
    • +3
    Value
    £160m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06938c
  15. Planned · tender expected Route not publishedConcessionSME suitableVCSE suitable

    Warm Homes Plan - Consumer Protection Reform

    Department for Energy Security & Net Zero · Central government · Nationwide (UK)

    Disclaimer The information set out below is indicative only. The scope, timelines, routes to market, contract values and duration are subject to change. Reform proposals are also subject to public consultation later in 2026 which may signif…

    • Administration services
    • Auditing services
    • Call centre
    • +3
    Value
    £60m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-067b61
  16. Closed Selective / two-stageUtilities2 lots

    Passengers with Reduced Mobility (PRM) and Non-visible Conditions Tender at Manchester and Stansted Airports

    MAG AIRPORT LIMITED · Other public body · North West England, East of England

    The objective of this procurement is to secure partnership(s) with key strategic partner(s) to provide best-in-class services relating to Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Manchester and Stansted Airports.…

    • Customer services
    • Passenger cars
    • Support services for land, water and air transport
    • +1
    Value
    £320m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0687fc
  17. Closed Selective / two-stage3 lotsSME suitableVCSE suitable

    Theory Test Services

    Driver and Vehicle Standards Agency · Central government · Nationwide (UK)

    The Authority is procuring a TCN Supplier in each regional Lot to deliver the Theory Test Centre Network (TCN) Service, providing secure and accessible front end test delivery for all theory test types across Great Britain and Northern Irel…

    • Computer testing services
    • Customer services
    • E-learning services
    • +3
    Value
    £623m
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-04efa6
  18. Planned · tender expected Route not published

    ScottishPower - Supplies

    SCOTTISH POWER UK PLC · Nationwide (UK)

    Scottish Power is part of the Iberdrola Group, which uses Go Supply as its global supplier registration partner. For the purpose of this notice, a reference to Scottish Power includes Scottish Power UK PLC and all companies within the Scott…

    • Agricultural, forestry, horticultural, aquacultural and apicultural services
    • Architectural, construction, engineering and inspection services
    • Conductors' batons
    • +3
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-067a7b
  19. Planned · tender expected Route not published

    Scottishpower - Services

    SCOTTISH POWER UK PLC · Nationwide (UK)

    Scottish Power is part of the Iberdrola Group, which uses Go Supply as its global supplier registration partner. For the purpose of this notice, a reference to Scottish Power includes Scottish Power UK PLC and all companies within the Scott…

    • Agricultural, forestry, horticultural, aquacultural and apicultural services
    • Architectural, construction, engineering and inspection services
    • Construction machinery and equipment
    • +3
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-067a79
  20. Awarded · Open procedureSME suitable

    DFE - INTERTRADEIRELAND - ALL ISLAND BUSINESS MONITOR

    InterTradeIreland · Central government · Northern Ireland

    InterTradeIreland has awarded a contract to a Supplier to undertake 16 quarterly surveys (over 3 years with an option to extend for a 4th year) with data collection and analysis for Q1 2026 to Q4 2029 on business confidence and various all-…

    Awarded to PERCEPTIVE INSIGHT MARKET RESEARCH LTD

    • Customer services
    • Customer survey services
    • Market research services
    • +2
    Value
    £899k
    Submit via
    eTendersNIlogin required
    Published
    Reference
    ocds-h6vhtk-0610cb
  21. Awarded · Open procedureFrameworkUtilitiesSME suitableVCSE suitable

    UK Power Networks Customer Vulnerability Enduring Partnerships

    UK Power Networks (Operations) Limited · Other public body · Nationwide (UK)

    As part of its RIIO-ED2 commitments, UK Power Networks (UKPN) has developed an ambitious strategy to support vulnerable customers beyond its core responsibilities as a Distribution Network Operator (DNO). This includes tackling fuel poverty…

    Awarded to Community Energy Pathways Limited, Hope 4 U Limited

    • Community action programme
    • Customer services
    • Customer-care services
    • +2
    Value
    £3.4mceiling, not a contract size
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-05df6b
  22. AwardedOpen procedure

    Contract for the Provision of Customer Relationship Management System

    Robert Gordon University · Education · Scotland

    The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates. The overar…

    Awarded to Tribal Dynamics Ltd

    • Customer Relation Management software development services
    • Customer Relation Management software package
    • Customer services
    • +2
    Value
    £300k
    Submit via
    Public Contracts Scotlandlogin required
    Published
    Reference
    ocds-h6vhtk-0520de
  23. Awarded · Open procedureConcessionLight-touch2 lotsSME suitableVCSE suitable

    Rushmoor Borough Council - Leisure Centre Operator

    Rushmoor Borough Council · Local authority · South East England

    AWARD & STANDSTILL PERIOD Following receipt of best and final tenders on 19th December 2025 the Council has concluded the assessment process and will award a contract under Lot 2 - Agency Agreement. Assessment summaries to the successful an…

    Awarded to Sport and Leisure Management Limited · 2 awards

    • Cafeteria services
    • Canteen and catering services
    • Commercial property management services
    • +3
    Value
    £106m
    Submit via
    ProContract (Due North)login required
    Published
    Reference
    ocds-h6vhtk-04eed1
  24. Planned · tender expected Route not publishedFrameworkSME suitableVCSE suitable

    Education Recruitment Advertising and Resourcing Services (NERARS)

    Southern Universities Management Services (SUMS) · Other public body · Nationwide (UK)

    The Education Recruitment Advertising and Resourcing Services Framework Agreement supports the public sector with education recruitment advertising and resourcing as well as student recruitment advertising. The current framework is made up …

    • Advertising and marketing services
    • Advertising campaign services
    • Advertising consultancy services
    • +3
    Value
    £120mceiling, not a contract size
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-064e5b
  25. AwardedOpen procedureConcessionSME suitable

    BT408 - Customer Diagnostic (Westminster 2030 - Fit for the Future)

    Westminster City Council · Local authority · delivery region not published

    Westminster City Council has awarded the contract to deliver a Customer Diagnostic. Currently, customer contact is fragmented across multiple services and channels, creating duplication, inefficiencies, and inconsistent experiences. This di…

    Awarded to HUMAN ENGINE LIMITED

    • Business and management consultancy services
    • Business development consultancy services
    • Customer services
    • +3
    Value
    £99k
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-05f0f4
  26. Planned · tender expected Route not publishedFrameworkSME suitableVCSE suitable

    COV - Market Engagement for Independent Childrens Complaints Investigation 2026

    Coventry City Council · Local authority · delivery region not published

    Coventry City Council are seeking providers to deliver our Children Complaints service, the providers will support with all stages of our external complaints process. Over the past 6 months Coventry have required 90 complaints to be investi…

    • Customer services
    • Other community, social and personal services
    Value
    £200kceiling, not a contract size
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-064c63
  27. Awarded · Selective / two-stage

    National Underground Asset Register (NUAR) Data Transformation and Ingestion Service

    ORDNANCE SURVEY LIMITED · Other public body · South East England

    Ordnance Survey Ltd (OS) is Great Britain’s mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals. Further inf…

    Awarded to 1SPATIAL GROUP LIMITED

    • Customer services
    • Data capture services
    • Data collection and collation services
    • +3
    Value
    £5.0m
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-0557e6
  28. Closed Route not published

    Expanding the Publicly Accessible Electric Vehicle Charging Infrastructure Network in Glasgow City Region

    Glasgow City Council · Local authority · Scotland

    Glasgow City Council, as the Lead Authority on behalf of the following eight Member Authorities (MAs) in Glasgow City Region, (East Dunbartonshire, East Renfrewshire, Glasgow City, Inverclyde, North Lanarkshire, Renfrewshire, South Lanarksh…

    • Battery chargers
    • Billing system
    • Car park building construction work
    • +3
    Value
    £785m
    Submit via
    Public Contracts Scotlandlogin required
    Published
    Reference
    ocds-h6vhtk-05fb3c
  29. AwardedLimited / restricted

    CP1044-15 Lot 1 Devon County Council Highway Termed Maintenance Services

    Devon County Council · Local authority · South West England

    The contracting authority is not awarding a new contract. This VEAT notice is in respect of a proposed modification to extend the existing contract for the provision of Devon County Council's Highways Maintenance Services.

    Awarded to M Group Services

    • Architectural, construction, engineering and inspection services
    • Construction work for pipelines, communication and power lines, for highways, roads, airfields and railways; flatwork
    • Customer services
    • +3
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-05f8c5
  30. AwardedOpen procedureFramework4 lots

    Electric Vehicle Infrastructure and Associated Services Y23049

    Kent County Council (t/a Procurement Services) · Local authority · Nationwide (UK)

    This Framework Agreement will facilitate the procurement of a full range of Electric Vehicle Infrastructure and Associated Solutions, including auditing of existing equipment, providing expert advice and solutions as well as supply and inst…

    Awarded to AECOM, Amey Highways Limited, Blink Charging UK Ltd +37 more · 23 awards

    • Architectural, engineering and planning services
    • Battery chargers
    • Business services: law, marketing, consulting, recruitment, printing and security
    • +3
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-02a08a
  31. Awarded · Open procedureSME suitable

    Video and Contact Centre Audio Managed Service

    Cambridge City Council · Local authority · East of England

    ambridge City Council is looking for a supplier to provide a managed service to support the Council's contact centre. Specifically, we require a supplier who can provide non-copyright hold music; employs professional voice artists; has stud…

    Awarded to PREMIER BUSINESS AUDIO LIMITED

    • Customer services
    • Radio, television, communication, telecommunication and related equipment
    Value
    £40k
    Submit via
    ProContract (Due North)login required
    Published
    Reference
    ocds-h6vhtk-05a989
  32. AwardedSelective / two-stage

    Contract for Waste Collection and Street Cleaning

    South Oxfordshire District Council · Local authority · South East England

    South Oxfordshire District Council and Vale of White Horse District Council (the Councils) are seeking to appoint a contractor to provide refuse collection and waste related services (including, residual waste, dry recyclables, green waste,…

    Awarded to Biffa Waste Services Limited · 2 awards

    • Call centre
    • Clinical-waste collection services
    • Customer services
    • +3
    Value
    £160m
    Submit via
    ProContract (Due North)login required
    Published
    Reference
    ocds-h6vhtk-04e4d6
  33. Planned · tender expected Route not publishedConcessionSME suitable

    Electric Vehicle Charging Infrastructure & Associated Services - LEVI Fund Portsmouth Partner Operator Concession Agreement

    Portsmouth City Council · Local authority · South East England

    Portsmouth City Council - the 'Council' - is undertaking a further stage of preliminary market engagement (PME) to inform the development of its approach for the delivery of 'Local Electric Vehicle Infrastructure' (LEVI) funded electric veh…

    • Advertising campaign services
    • Advertising management services
    • Construction work for electricity power lines
    • +3
    Value
    £28m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-050028
  34. PlannedRoute not published

    Platform 360 - Omnichannel

    Platform Housing Limited · Other public body · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Exploring options for procuring an omnichannel platform to support effective and consistent customer engagement. We are seeking to understand market capabilities, solutions and delivery models, to enhance the way we talk to our customers. P…

    • Communications infrastructure
    • Communications network
    • Customer services
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-05d0ea
  35. AwardedOpen procedureFramework17 lots

    GMCA 911 Net Zero: Housing Retrofit Framework Agreement

    Greater Manchester Combined Authority · Local authority · Nationwide (UK)

    The Greater Manchester Combined Authority (GMCA) has created a Framework Agreement to meet the needs of public sector organisations and their agencies and bodies, registered housing providers, Community Interest Groups, education providers …

    Awarded to "Next Energy Solutions Ltd ", A Connolly Ltd, A Mellor Plumbing & Heating Services Ltd +66 more · 15 awards

    • Building consultancy services
    • Building installation work
    • Cooling and ventilation equipment
    • +3
    Value
    £1.0bnceiling, not a contract size
    Submit via
    ProContract (Due North)login required
    Published
    Reference
    ocds-h6vhtk-0444e6
  36. AwardedOpen procedure

    ACE 669 ITT - All In Member Services Hub delivery partner

    Arts Council England · Local authority · Nationwide (UK)

    Arts Council England (ACE) have appointed a delivery partner for our All In Member Services Hub. All In is a new arts access scheme for D/deaf, disabled, and neurodivergent people in the UK and Ireland. You can find out more on our website:…

    Awarded to This Named Company Ltd trading as The Card Network

    • Customer services
    Value
    £412k
    Submit via
    Delta eSourcingpublic page
    Published
    Reference
    ocds-h6vhtk-04cea1
  37. AwardedLimited / restricted

    5 Councils Corporate Services Project

    South Oxfordshire District Council · Local authority · South East England

    South Oxfordshire District Council, Havant Borough Council, Vale of White Horse District Council, Mendip District Council and Hart District Council ("the Councils") entered into a contract (for an initial duration of approximately 9 years) …

    Awarded to Capita Business Services

    • Accounting, auditing and fiscal services
    • Bailiff services
    • Benefit services
    • +3
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-056a3f
  38. PlannedRoute not publishedSME suitable

    ICO Data Protection Fee Register Maximisation Delivery Partner

    Information Commissioner's Office · Other public body · Nationwide (UK)

    ICO Data Protection Fee Payers Register - Market Shaping Opportunity Our goal is to secure a delivery partner who can help us bring in-scope organisations into compliance through registration on the Data Protection Register and maximise the…

    • Business and management consultancy and related services
    • Customer services
    • Data services
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-055925
  39. Planned · tender expected Route not published

    Contact Centre Services

    Student Loans Company · Central government · Nationwide (UK)

    Resource augmentation contract for contact centre service for student application and payment management

    • Customer services
    Value
    £100m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0525f9
  40. Planned · tender expected Route not published

    Provision of Third Party Identity Checking

    Driver and Vehicle Licensing Agency · Central government · delivery region not published

    Please note that this is a UK1 Pipeline Notice. This is not a PIN or call for pre-market engagement/competition. As this is a pipeline notice, there is not guarantee that a tender opportunity will result from this. Should a tender opportuni…

    • Customer services
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-051e19
  41. AwardedSelective / two-stage

    The Provision of Leisure Services at Sevenoaks Leisure Centre, Edenbridge Leisure Centre and Lullingstone Park Golf Course

    Sevenoaks District Council · Local authority · South East England

    A services contract to provide services for the management, operation, cleaning and maintenance of Sevenoaks Leisure Centre, Edenbridge Leisure Centre and Lullingstone Park Golf Course each owned by the Council for a period of five years (w…

    Awarded to Sport and Leisure Management Limited

    • Catering services
    • Cleaning services
    • Computer-related services
    • +3
    Value
    £1.5m
    Submit via
    mytenderslogin required
    Published
    Reference
    ocds-h6vhtk-046905
  42. AwardedOpen procedure

    23052 For the provision of a Full Utility billing plaform and services for Swaffham Prior Heating Network

    Cambridgeshire County Council · Local authority · East of England

    Cambridgeshire County Council is looking for a provider that can offer a comprehensive billing platform and customer services to support the functioning and operation of its flagship Swaffham Prior heating Network. Bidders will need to be a…

    Awarded to supplier not published

    • Customer services
    • Customer-care services
    • Electricity distribution and related services
    • +3
    Value
    £263k
    Submit via
    ProContract (Due North)login required
    Published
    Reference
    ocds-h6vhtk-04a389
  43. AwardedSelective / two-stage

    Audience Services

    The British Broadcasting Corporation (BBC) · Nationwide (UK)

    The BBC has procured customer management services to support a broad range of services including: • Handling editorial and non-editorial complaints • Responding to enquiries • Managing comments & appreciations • Technical support for iPlaye…

    Awarded to SERCO LIMITED

    • Customer services
    • Telephone switchboard services
    • Tickets
    Value
    £48m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-04453f
  44. Planned · tender expected Route not published

    Expanding the Publicly Accessible Electric Vehicle Charging Infrastructure Network in Glasgow City Region

    Glasgow City Council · Local authority · Scotland

    Glasgow City Council (GCC), as the Lead Council on behalf of the following eight Member Authorities in Glasgow City Region, (East Dunbartonshire, East Renfrewshire, Glasgow City, Inverclyde, North Lanarkshire, Renfrewshire, South Lanarkshir…

    • Battery chargers
    • Billing system
    • Car park building construction work
    • +3
    Value
    £480m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0500b8
  45. AwardedOpen procedureFramework3 lots

    Contact Centres and Business Services

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service (CCS) intended to establish a framework agreement for the provision of outsourced contact centre services, shared services and operational business process services. The framework will be used by UK Central Governme…

    Awarded to ACCENTURE (UK) LIMITED, ARVATO LIMITED, CHARLES NOVACROFT DIRECT LIMITED +17 more · 23 awards

    • Accounting and auditing services
    • Accounting review services
    • Accounting services
    • +3
    Value
    £3.5bnceiling, not a contract size
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-02a266
  46. PlannedRoute not published

    Provision of Information Technology (IT), Customer and Revenue and Benefits services

    London Borough of Barnet · Local authority · Greater London

    The London Borough of Barnet is undertaking Pre-Market Engagement (PME) to gather insights and inform its procurement strategy for future provision of Information Technology (IT), Customer and Revenue and Benefits services. This exercise se…

    • Customer services
    • Data security software package
    • Financial and insurance services
    • +3
    Value
    £30m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-04ed7c
  47. PlannedRoute not published

    Provision of Information Technology (IT), Customer and Revenue and Benefits services

    London Borough of Barnet · Local authority · Greater London

    The London Borough of Barnet is undertaking Pre-Market Engagement (PME) to gather insights and inform its procurement strategy for future provision of Information Technology (IT), Customer and Revenue and Benefits services. This exercise se…

    • Customer services
    • Data security software package
    • Financial and insurance services
    • +3
    Value
    £30m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-04ed74
  48. AwardedOpen procedure

    Provision of Independent Advice and Development Support to customers in South Lanarkshire

    South Lanarkshire Council · Local authority · Scotland

    South Lanarkshire Council wish to procure a service to provide independent impartial advice and guidance to support and help advance customer participation in South Lanarkshire, including in-person and online meetings with tenants and the C…

    Awarded to Tenants Information Service

    • Customer services
    Value
    £243k
    Submit via
    Public Contracts Scotlandlogin required
    Published
    Reference
    ocds-h6vhtk-049bf7
  49. Closed Open procedureFramework7 lots

    £50,000,000

    Southern Water Services Limited · Nationwide (UK), South East England

    The supply and installation of Slow the Flow interventions, including water butts, sustainable drainage planters, and Smart water butts at household and non-household properties. Including Customer engagement and sign up.

    • Customer services
    • Water tanks
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-04e779
  50. AwardedLimited / restricted

    Contact Centre Services

    Student Loans Company · Nationwide (UK)

    The provision of Customer Services via telephony and potentially other communication channels, in addition they may provide the following: •management of customer contact through social media channels, secure messaging and chatbots •ad-hoc …

    Awarded to Teleperformance Limited · 3 awards

    • Customer services
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-029ac9