Official UK procurement notice
Provision of Independent Advice and Development Support to customers in South Lanarkshire
Authority: South Lanarkshire Council (Local council)
What is being bought
Published requirement descriptionSouth Lanarkshire Council wish to procure a service to provide independent impartial advice and guidance to support and help advance customer participation in South Lanarkshire, including in-person and online meetings with tenants and the Council, support via phone calls and email, sharing paperwork, and delivering presentations and training.
The service provider will be expected to develop and implement a workplan agreed between the Council and tenant representatives with clear tasks, timescales, responsibilities, methods, and outcomes.
CPV: Customer services
The lotProcurement structure
single lot · value publishedLot #1Procurement will be conducted via the Open Tendering procedure and the ITT will be…AwardedRenewalPublished value£243,000
Procurement will be conducted via the Open Tendering procedure and the ITT will be published in Public Contracts Scotland Tender (PCST). Additional information: Quality Award Criteria listed below:
Service Delivery
Implementation / Mobilisation Plan
Staff Resources
Performance Monitoring and Reporting
Community Benefits
Fair Work First
Sustainability
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 70
- Price: 30
- Suitability
SPD Question 4A.1 Trade Registers
It is a requirement of this tender that if the bidder is UK based they must hold a valid registration with Companies House. Where the bidder is UK based but not registered at Companies House they must be able to verify to the Councils satisfaction that they are trading from the address provided in the tender and under the company name given.
If the bidder is based out-with the UK they must be enrolled in the relevant professional or trade register appropriate to their country as described in Schedule 5 of the Public Contracts (Scotland) Regulations 2015.
SPD Question 4A.2 Authorisation/Membership
Where it is required, within a bidder’s country of establishment they must confirm which authorisation or memberships of the relevant organisation(s) are required in order to perform this service.
Bidders must confirm if they hold the particular authorisation or memberships.
- Economic & financial standing
SPD Question 4B.4 Economic and Financial Standing
The Council will use the following ratios to evaluate a bidders financial status:
Profitability – this is taken as profit after tax but before dividends and minority interests. If a company makes a profit then it is a pass for this ratio;
Liquidity – this is calculated as current assets less stock and work in progress, divided by current liabilities. If the answer is greater than or equal to one then it is a pass for this ratio
Gearing – this is calculated as the total external secured borrowing (short term and long term) divided by shareholder funds expressed as a percentage. If the answer is less than or equal to 100% it is considered a pass for this ratio.
Bidders must provide the name and value of each of the 3 ratios within their response to SPD question 4B.4.
The Council requires bidders to pass 2 out of the 3 financial ratios above.
Where 2 out of the 3 ratios cannot be met, the Council may take the undernoted into consideration when assessing financial viability and the risk to the Council, providing that the Bidder can supply evidence to substantiate any of the mitigating criteria when requested to do so. The following list is not exhaustive and other criteria may be considered where proposed by a bidder as mitigating factors:
Would the bidder have passed the checks if prior year accounts had been used?
Were any of the poor appraisal outcomes "marginal"?
Does the bidder operate in a market which, traditionally, requir…
Minimum: SPD Question 4B.5 Insurance The bidder must confirm that they have or will commit to obtain prior to the commencement of the contract, the following levels of Insurance Cover: Employer’s Liability Insurance covering the death of or bodily injuries to employees of the bidder arisi… - Technical & professional ability
SPD Question 4C.1.2 Technical and Professional Ability
Bidders should demonstrate in their response to question 4C.1.2 that they have held contracts (preferably public sector authority) of a similar nature, size and value to those mentioned in the Specification, within the last 5 years. A Minimum of 3 examples and a maximum of 5 should be provided.
SPD Question 4C.10 Technical and Professional Ability (Sub-Contracting)
Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.
SPD Question 4D.1 Quality Assurance Schemes
It is a requirement of this tender that the bidder recommended for award holds the Quality Assurance scheme membership ISO9001 accreditation OR complies with the Quality Assurance Statements contained within the ITT.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 18 Sept 2024, 16:02 BST
- Last source update
- 12 Mar 2025, 10:04 GMT
- Award evaluation window
- 21 Oct 2024 – …
- Authority reference
SLC/HT/23/291- FTS notice number
2025/S 000-008902- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-049bf7Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering
- Performance terms
Please refer to the Performance Appraisal document within the ITT.
- Review procedure
Please note, the alternative review body to the local Sheriff Court detailed in VI.4.1 is:
Court of Session
Parliament House
Parliament Square
Edinburgh
EH1 1RQ
+44 1312252595
Publisher note: SPD Question 2.C.1 Reliance on the capacities of other entities Bidders are required to complete a full SPD for each of the entities whose capacity they rely upon SPD Question 2.D.1 Subcontractors on whose capacity the bidder does not rely Bidders are required to complete a shortened version of the SPD for each Subcontractor on whose capacity the bidder does not rely on. Exclusion Criteria Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015. SPD Questions 3A – 3C have been identified as mandatory exclusion grounds and SPD Questions 3D have been identified as discretionary exclusion grounds. All the exclusion grounds will be assessed on a PASS/FAIL basis. For the mandatory exclusion grounds a bid will be excluded where the bidder fails to provide either a positive response or to provide details to the satisfaction of the Council of the self cleansing measures undertaken. .For the discretionary exclusion grounds a bid may be excluded where the bidder fails to provide either a positive response or if the Council is not satisfied as to the self cleansing measures undertaken. Declarations and Certificates In an open tendering procedure prior to any award being made the successful bidder will provide the undernoted certificates, declarations and/or completed questionnaires to evidence their compliance with the relevant questions within the Qualification Envelope. All certificates, declarations and questionnaires can be found within the Attachment area of PCS-T. SPD Question 2D.1 Prompt Payment Certificate SPD Questions 3A.1 to 3A.8 Serious and Organised Crime Declaration SPD Question 3A.6 Modern Slavery Act 2015 Declaration SPD Question 3D.11 Non-Collusion Certificate SPD Question 4B.4 Fully Audited Accounts for Previous 2 Years SPD Question 4B.5.1 Insurance Certificates SPD Question 4D.1 Quality Assurance Accreditations Declaration Section Form of Offer to Tender Declaration Section SOC Protocol Form (if required) *The ‘Form of Offer to Tender’ must be completed and uploaded within the relevant question in the Commercial Envelope. In the case of an open tender, the other Declarations listed above will not be required to be uploaded and submitted with the bid, but will instead be requested by the Council following the conclusion of the evaluation of the Qualification, Technical and Commercial Envelopes and prior to the award of the tender. (SC Ref:785593)
How it was run
Official notice- Submission deadline
- 21 Oct 2024, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
- Bids opened
- 21 Oct 2024, 12:00 BST
Timeline
21 Oct 2024 → 12 Mar 2025 · 3 dates- Submission deadline21 Oct 2024, 12:00 BST
- Bids opened21 Oct 2024, 12:00 BST
- Notice published12 Mar 2025, 10:04 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete12 Mar 2025, 10:04 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Tenants Information ServiceSME | £256,639 † | — | Awarded |
Contracts
Contract 008902-2025-SLC/HT/23/291-1 · Tenants Information ServiceSME
- Signed
- 27 Nov 2024
- Value
- £256,639
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 1 electronic · 1 from abroad | 1 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Hamilton Sheriff CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- Tenants Information ServiceAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.