Out of Hours Call Handling

{
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  },
  "date": "2026-06-04T07:33:54+01:00",
  "ocid": "ocds-h6vhtk-06102f",
  "buyer": {
    "id": "GB-PPON-PTQR-5447-WPQL",
    "name": "Cardiff Community Housing Association (CCHA)"
  },
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      "date": "2026-03-17T00:00:00+00:00",
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              "scheme": "CPV",
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            {
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              "description": "Call centre"
            },
            {
              "id": "70333000",
              "scheme": "CPV",
              "description": "Housing services"
            }
          ]
        }
      ],
      "title": "Out of Hours Call Handling",
      "value": {
        "amount": 13202.58,
        "currency": "GBP",
        "amountGross": 15843.1
      },
      "status": "active",
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        {
          "id": "052547-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/052547-2026",
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      "suppliers": [
        {
          "id": "GB-PPON-PRJH-1719-LVVQ",
          "name": "LLESIANT DELTA WELLBEING LTD"
        }
      ],
      "milestones": [
        {
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          "type": "futureSignatureDate",
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          "dueDate": "2026-06-04T23:59:59+01:00"
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  ],
  "tender": {
    "id": "CCHA-(2026-2027)-002",
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      {
        "id": "1",
        "status": "complete"
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    ],
    "title": "Out of Hours Call Handling",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Contract award for Out of Hours Call Handling",
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    "procurementMethodDetails": "Below threshold - open competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PTQR-5447-WPQL",
      "name": "Cardiff Community Housing Association (CCHA)",
      "roles": [
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      "address": {
        "region": "UKL22",
        "country": "GB",
        "locality": "Cardiff",
        "postalCode": "CF24 5LQ",
        "countryName": "United Kingdom",
        "streetAddress": "Tolven Court, Dowlais Road"
      },
      "details": {
        "url": "http://www.ccha.org.uk",
        "classifications": [
          {
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE",
            "description": "Public undertaking"
          },
          {
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS",
            "description": "Welsh devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "PTQR-5447-WPQL",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Monia Lisa Carvalho",
        "email": "monia-lisa.carvalho@ccha.org.uk"
      }
    },
    {
      "id": "GB-PPON-PRJH-1719-LVVQ",
      "name": "LLESIANT DELTA WELLBEING LTD",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKL14",
        "country": "GB",
        "locality": "Carmarthen",
        "postalCode": "SA31 1JP",
        "countryName": "United Kingdom",
        "streetAddress": "County Hall, Castle Hill"
      },
      "details": {
        "vcse": false,
        "scale": "sme"
      },
      "identifier": {
        "id": "PRJH-1719-LVVQ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "Carla.Dix@Deltawellbeing.org.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "007308-2026",
  "tag": [
    "tender"
  ],
  "date": "2026-01-27T16:59:12Z",
  "ocid": "ocds-h6vhtk-06102f",
  "buyer": {
    "id": "GB-PPON-PTQR-5447-WPQL",
    "name": "Cardiff Community Housing Association (CCHA)"
  },
  "tender": {
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          "amount": 16000,
          "currency": "GBP",
          "amountGross": 19200
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
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              "name": "Quality/Technical",
              "type": "quality",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
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            },
            {
              "name": "Commercial",
              "type": "cost",
              "numbers": [
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              ]
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        },
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          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "selectionCriteria": {
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            {
              "description": "Please complete the Request to Quote document and submit it via Sell2Wales on www.sell2wales.gov.wales."
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
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            "countryName": "United Kingdom"
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          },
          {
            "id": "70333000",
            "scheme": "CPV",
            "description": "Housing services"
          }
        ]
      }
    ],
    "title": "Out of Hours Call Handling",
    "value": {
      "amount": 16000,
      "currency": "GBP",
      "amountGross": 19200
    },
    "status": "active",
    "documents": [
      {
        "id": "L-3",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=358850",
        "description": "CCHA General Terms and Conditions",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-4",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=358851",
        "description": "CCHA General Terms and Conditions Schedule 2 for Services",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-5",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=358852",
        "description": "CCHA Community Benefits Statement - Please read the document before answering the Social Value question. ",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-6",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=358855",
        "description": "Request to Quote to be completed and submitted as part of your bid.",
        "documentType": "biddingDocuments"
      },
      {
        "id": "L-7",
        "url": "https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=358857",
        "description": "Please read our Equal Opportunities, Diversity and Inclusion Policy as we want to award the contract to a bidder that has similar policies and values to CCHA.",
        "documentType": "biddingDocuments"
      },
      {
        "id": "007308-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/007308-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-01-27T16:59:12Z"
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    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The contract will cover the provision of handling incoming calls during hours outside of CCHA’s normal service commencing on 01.04.26 for the length of 12 months.  \nBudget range of £13,000 - £16,000 excl. VAT. ",
    "tenderPeriod": {
      "endDate": "2026-02-24T14:00:00+00:00"
    },
    "enquiryPeriod": {
      "endDate": "2026-02-17T17:00:00+00:00"
    },
    "aboveThreshold": false,
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "To be submitted through Sell2Wales: www.sell2wales.gov.wales",
    "procurementMethodDetails": "Below threshold - open competition"
  },
  "parties": [
    {
      "id": "GB-PPON-PTQR-5447-WPQL",
      "name": "Cardiff Community Housing Association (CCHA)",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKL22",
        "country": "GB",
        "locality": "Cardiff",
        "postalCode": "CF24 5LQ",
        "countryName": "United Kingdom",
        "streetAddress": "Tolven Court, Dowlais Road"
      },
      "details": {
        "url": "http://www.ccha.org.uk",
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            "id": "publicUndertaking",
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            "description": "Public undertaking"
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          {
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            "description": "Welsh devolved regulations apply"
          }
        ]
      },
      "identifier": {
        "id": "PTQR-5447-WPQL",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Monia Lisa Carvalho",
        "email": "monia-lisa.carvalho@ccha.org.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}