Official UK procurement notice
Transport Hub and Services
Authority: NHS Lanarkshire (NHS & healthcare)
What is being bought
Published requirement descriptionNHS Lanarkshire Health Board, a statutory body constituted pursuant to the National Health Service (Scotland) Act 1978 (“the Board”), wishes to procure an integrated transport single booking and scheduling service (“the Service”).
- Recurrence: On expiry of this contract (in 3-5 years, i.e. 2029-2031).
CPV: Call centre · Customer services · Telephone-answering services
The lotProcurement structure
single lot · value publishedLot #1RenewalPublished value£375,000
Please see attached documents
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (6)
- Quality Management: 27%
- Technology and Systems: 18%
- Continuity of Supply & Mitigation of Risks: 9%
- Fair Work First: 3%
- price: 40%
- Environmental Sustainability: 3%
Published award criteria (6)
- Quality Management: 27
- Technology and Systems: 18
- Continuity of Supply & Mitigation of Risks: 9
- Environmental Sustainability: 3
- Fair Work First: 3
- Price: 40
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · On expiry of this contract (in 3-5 years, i.e. 2029-2031).
- First published
- 9 Jul 2026, 08:53 BST
- Last source update
- 30 Jul 2026, 09:00 BST
- Award evaluation window
- 7 Aug 2026 – …
- Authority reference
NHSL873-26- FTS notice number
2026/S 000-071970- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06c6ebFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Performance terms
Please see attached documents.
Publisher note: Please see attached documentation. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=836104. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:836104) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=836104
How it was run
Official notice- Submission deadline
- 14 Aug 2026, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 7 Aug 2026, 12:00 BST
Timeline
30 Jul 2026 → 31 Dec 2026 · 4 dates- Notice published84 days ago30 Jul 2026, 09:00 BST
- Bids opened76 days ago7 Aug 2026, 12:00 BST
- Submission deadline69 days ago14 Aug 2026, 12:00 BST
- Today22 Oct 2026
- Bids must remain valid untilin 71 days31 Dec 2026, 23:59 GMT
Notice history
1 event · 2 releases on Find a Tender- Deadline moved to 14 Aug 2026, 12:00 BST30 Jul 2026, 09:00 BST+7 days · was 7 Aug 2026, 12:00 BST
Published amendments (1 · 1 deadline change)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DeadlineTime limit · IV.2.2 | 7 Aug 2026 | 14 Aug 2026 | +7 d |
| — | Bid validityMinimum time frame during which the tenderer must maintain the tender · IV.2.6 | 31 Dec 2026 | 31 Dec 2026 | +0 d |
| — | Bid openingConditions for opening of tenders · IV.2.7 | 7 Aug 2026 | 14 Aug 2026 | +7 d |
Due to response to questions on 29/07, an extension has been granted to allow sufficient time to bid
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Hamilton Sherriff CourtReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria