Find a TenderPlanned procurementPreliminary market engagement notice
Published 21 Oct 2025, 15:44 BST

Official UK procurement notice

Platform 360 - Omnichannel

Authority: Platform Housing Limited (Public body)

ServicesAbove threshold
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected Date not publishedfrom the planned procurement notice
Contract term 6 yrsends 31 Jan 2033 · starts 1 Feb 2027

What is being bought

Published requirement description

Exploring options for procuring an omnichannel platform to support effective and consistent customer engagement. We are seeking to understand market capabilities, solutions and delivery models, to enhance the way we talk to our customers.

Please respond to this notice by e-mailing [email protected]

Pre-market engagement sessions to be held between Wednesday 5th November - Thursday 13th November for one hour per supplier.

10 minute presentation to be prepared to cover:

  • About the company
  • Company values
  • Alignment to the public/housing sector

CPV: Communications infrastructure · Communications network · Customer services

The lotProcurement structure

single lot · no lot value published

Pipeline intelligence · planning stage: how this market runs before the tender is published

How Platform Housing Limited buys Advertising and marketing services (CPV 7934), and who usually turns up

Platform Housing Limited’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Advertising and marketing services (CPV 7934) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerPlatform Housing Limited · all categories
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 6 of 13 known-size awards · market: no supplier sizes published
46%—

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 10 of 12 known-location awards · market: no winner locations published
83%—

Most of this buyer’s recorded winners are registered in the delivery region.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 3 decided notices · market: no decision dates published
37 days—

Half of these awards were announced within 37 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

The buyer’s share is a minimum: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 10 of 23 procurements with awards had no recorded rival · market: no bid counts or routes published
43%—

Direct awards or one recorded bid are common here. Check the route before spending time on a bid.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer5 lots with bid counts · all categories
0% had one bid
The marketNo bid counts published
Buyer · select a colour for counts
1 bid0%
Buyer: 0 of 5 lots with published bid counts.
2–30%
Buyer: 0 of 5 lots with published bid counts.
4–680%
Buyer: 4 of 5 lots with published bid counts.
7+20%
Buyer: 1 of 5 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyer2 lots with estimate and award · all categories · too few to chart
The marketNo estimate-and-award pairs published
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1CPV 793472 monthsEstimate not published
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 259 past lots.

A forecast, not a list of bidders.

—No model forecast yet16% single-bid risk
Past bids on 259 similar lots
1 bid16%
41 of 259 similar past lots received 1 bid (16%).
2–322%
56 of 259 similar past lots received 2–3 (22%).
4–628%
73 of 259 similar past lots received 4–6 (28%).
7+34%
89 of 259 similar past lots received 7+ (34%).
Comparable past lots usually drew 5 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Estimate not published
The buyer published no estimate for this lot, so there is nothing to forecast against. A price prediction here would be a number about a number we do not have.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

No supplier with a record in this category fits this lot yet.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the match score are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Planned procurement
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
21 Oct 2025, 15:44 BST
Last source update
21 Oct 2025, 15:44 BST
FTS notice number
2025/S 000-067187
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
Communications infrastructureCommunications networkCustomer services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-05d0ea Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

21 Oct 2025 → 1 Feb 2027 · 3 dates
  1. Planning notice published364 days ago
    21 Oct 2025, 15:44 BST
  2. Market engagement355 days ago
    29 Oct 2025, 23:59 GMT

    N/A

  3. Today
    20 Oct 2026
  4. Contract startsin 104 days
    1 Feb 2027

Notice history

1 event · 1 release on Find a Tender
  1. Preliminary market engagement notice published
    21 Oct 2025, 15:44 BST
    UK2

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

PLATFORM HOUSING LIMITED

Contracting authorityPublic authority - sub-central government GB-COH: RS008288 · GB-PPON: PTHH-6479-BPPR 1700 Solihull Parkway, Solihull, West Midlands, B377YDContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure