Official UK procurement notice
Passengers with Reduced Mobility (PRM) and Non-visible Conditions Tender at Manchester and Stansted Airports
Authority: MAG AIRPORT LIMITED (Public body)
What is being bought2 lots · detail below
Published requirement descriptionThe objective of this procurement is to secure partnership(s) with key strategic partner(s) to provide best-in-class services relating to Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Manchester and Stansted Airports.
The aims of this Procurement are to;
- Achieve and maintain a Very Good rating under the CAA framework, as the minimum standard under the CAA framework.
- Give assurance to our PRM customers, that they will receive an equitable experience to all other airport users under this new contract.
- Enhance the performance standards with robust key performance indicators and service levels that drive a customer focused culture and ethos.
- Uphold a positive reputation of the PRM service as seen by external and internal stakeholders.
- Provide transparency between AOC, MAN, STN and our PRM provider to build on existing relationships and forge a strong ethos of collaborative working.
The purpose of the pre-qualification process is to provide MAG with sufficient information to select a shortlist of qualified applicants who will be invited to participate in a competitive tender process.
Specifications for this tender will be provided at the ITN stage.
- How the procedure runs: MAG is issuing this Tender Notice to commence a Pre-qualification Questionnaire (PQQ) to parties interested in taking part in the procurement process in relation to a proposed contract for Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Manchester and Stansted Airports. The purpose of the pre-qualification process is to provide MAG with sufficient information to select a shortlist of qualified applicants who will be invited to participate in a competitive tender process. MAG is following the competitive flexible procedure in line with the Regulations of the Procurement Act 2023 and following the PQQ stage (subject to a sufficient number of compliant PQQ responses being received), MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% to be invited to submit a tender. Following the PQQ, MAG will commence the Invitation to Negotiate (ITN) with the shortlisted Bidders from the PQQ. Following the conclusion of the evaluation process of the initial tender submissions, MAG intends to take forward the 3 (three) top scoring Bidders at the ITN stage from the Lot which is the most economically advantageous to MAG to the Presentations and Best and Final Offers ("BAFO") stage. MAG reserves the right to take forward more Bidders in the event of a tie.
CPV: Customer services · Passenger cars · Support services for land, water and air transport · Welfare services for disabled people
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£320,000,000 together) · same evaluation weights on every lotLot #1Manchester AirportRenewal North WestPublished value£171,920,000
Services relating to Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Manchester Airport.
Lot #2Stansted AirportRenewal East of EnglandPublished value£148,080,000
Services relating to Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Stansted Airport.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Technical: 65%
- Contract: 5%
- Commercial: 30%
Published award criteria (3)
- Technical
- Commercial
- Contract
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Utilities
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 22 Apr 2026, 08:24 BST
- Last source update
- 22 Apr 2026, 08:24 BST
- Award evaluation window
- Submission end – 20 Nov 2026
- Authority reference
WS2882330032- FTS notice number
2026/S 000-036367- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0687fcFind a Tender
- How it runs
MAG is issuing this Tender Notice to commence a Pre-qualification Questionnaire (PQQ) to parties interested in taking part in the procurement process in relation to a proposed contract for Passengers with Reduced Mobility (PRM) and Non-visible Conditions at Manchester and Stansted Airports.
The purpose of the pre-qualification process is to provide MAG with sufficient information to select a shortlist of qualified applicants who will be invited to participate in a competitive tender process.
MAG is following the competitive flexible procedure in line with the Regulations of the Procurement Act 2023 and following the PQQ stage (subject to a sufficient number of compliant PQQ responses being received), MAG intends to select the Applicants who have achieved an overall PQQ Score of at least 60% to be invited to submit a tender.
Following the PQQ, MAG will commence the Invitation to Negotiate (ITN) with the shortlisted Bidders from the PQQ.
Following the conclusion of the evaluation process of the initial tender submissions, MAG intends to take forward the 3 (three) top scoring Bidders at the ITN stage from the Lot which is the most economically advantageous to MAG to the Presentations and Best and Final Offers ("BAFO") stage. MAG reserves the right to take forward more Bidders in the event of a tie.
How it was run
Official notice- Requests to participate (first stage)
- 18 May 2026, 12:00 BST
- Submission deadline
- 18 May 2026, 12:00 BST
- Clarification deadline
- 11 May 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
If you are wishing to express an interest in this opportunity and wish to view the prequalification documents please firstly register your company details on the MAG portal, on the following URL, and select "Register your interest":
www.magairports.com/work-with-us/procure… ↗
Once you have registered please email [email protected] and advise that you have registered on the Portal. You will then be given access to the project documents via SAP Ariba.
If you already have a SAP Ariba account with MAG, there is no need to register, please just advise via email that you would like to participate in the tender.
Details on how to provide a response to MAG are detailed in the documentation.
Bidders must submit their Pre-Qualification Questionnaires via the SAP Ariba Portal.
Timeline
22 Apr 2026 → 1 Apr 2027 · 5 dates- Tender notice published187 days ago22 Apr 2026, 08:24 BST
- Clarification questions by168 days ago11 May 2026, 12:00 BST
- Submission deadline161 days ago18 May 2026, 12:00 BST
- Today26 Oct 2026
- Award decision expected byin 26 days20 Nov 2026, 23:59 GMT
- Contract startsin 157 days1 Apr 2027, 00:00 BST
Notice history
1 event · 1 release on Find a Tender- Tender notice published22 Apr 2026, 08:24 BSTUK4
Contracting authority & participating public bodies
Official documents & specifications (1)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender