NETCALL TECHNOLOGY LIMITED: UK Public Sector Contracts Won & Awards

Companies House: Private Limited CompanyBedfordEast of EnglandMain market: Software-related services

Companies House02831215 ↗ · ActiveWebsitenetcall.com ↗

Where they win
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22 awards (22 for a named lot, 100%, 0 for a whole procedure with no lot named) · top CPV classes, shares of all 22 awards. An award may cover more than one class.

7226 Software-related services4 awards · 18% · awards naming a lot
3241 Local area network1 award · 5% · awards naming a lot
4850 Communication and multimedia software package1 award · 5% · awards naming a lot
4892 Office automation software package1 award · 5% · awards naming a lot
6420 Telecommunications services1 award · 5% · awards naming a lot
7222 Systems and technical consultancy services1 award · 5% · awards naming a lot
7241 Provider services1 award · 5% · awards naming a lot
7951 Telephone-answering services1 award · 5% · awards naming a lot
Attributable award value
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£5.7mOn 14 of 22 award records; the five largest make 77%; a further 2 published a VAT-inclusive amount only (£4.6m inc. VAT, kept apart). Largest rows below.
Typical attributable award
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£245k middle valuerobust · n=14
Award vs estimate
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Based on 1 wins across all categories. Small sample.

0% at estimateindicative · n=1compared within all comparable wins

Where their buyers are
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ITL1 region of the buyer office · known for 49 of 49 awarded procedures · each procedure counts once

Yorkshire and the Humber10 procedures · 20%
East of England7 procedures · 14%
South East England7 procedures · 14%
North West England6 procedures · 12%
East Midlands6 procedures · 12%
North East England4 procedures · 8%
Greater London4 procedures · 8%
West Midlands3 procedures · 6%

Bidding record
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Procurement Act 2023 award notices name every bidder · 1 notice names this supplier, covering 4 lots since 27 Mar 2026 · observed bids, not an estimate

Contract lots contested
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0 won · 0 lostFewer than three decided lots: no rate is claimed.
Framework / DPS places
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4 of 4Lots on 1 notice: a place is won per lot.
Authorities bid for
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1
NoticeAuthorityOutcomeBiddersPublished
Patient/Citizen Communication, Engagement & Hybrid Mail Solutionsframework/DPSNHS Shared Business Services Limitedappointedall 4 lots bid for3327 Mar 2026

Bidder names come from Procurement Act 2023 award notices, which list every bidder (from 2025). Older notices name no bidders, so earlier contests do not appear here. Latest ten notices shown.

Who they sell to
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Authorities named on this supplier’s published awards · ranked by distinct procedures · a framework or DPS adds one award record per appointed supplier

Authority type · official UK type when published, else name/id class, else not classified · by award records (a single panel can dominate)
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  • Local authority48%(10 awards)
    10 of 21 awards are Local authority (48%).
  • NHS & health33%(7 awards)
    7 of 21 awards are NHS & health (33%).
  • Central government5%(1 award)
    1 of 21 awards is Central government (5%).
  • Education5%(1 award)
    1 of 21 awards is Education (5%).
  • Other public body5%(1 award)
    1 of 21 awards is Other public body (5%).
  • Police & fire5%(1 award)
    1 of 21 awards is Police & fire (5%).
AuthorityProceduresShareAward recordsLast activity
NHS Shared Business Services Limitedframework/DPS on 224.1%511 Nov 2025
East Hampshire District Council24.1%23 Aug 2026
Your Homes Newcastle Ltd24.1%230 Sept 2023
Leicestershire Police24.1%22 Mar 2023
The North Yorkshire Council24.1%28 Oct 2025
Central Bedfordshire Council12%120 Jun 2026
Cherwell District Council12%127 Aug 2026
London Borough of Croydon12%130 Mar 2026

Share = of the 49 procedures with an award naming this supplier. Last activity = award date, or notice publication when no award date was published.

Contracts ending
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43 of 52 awards carry an end date, 2 estimated from the duration · not a retender forecast

ContractEndsPublished value
Automated Switchboard & Voicemail Services Renewal4 Dec 2026£36,450
Support Maintenance Netcall solution4 Feb 2027£26,876
Contact Centre Solution15 Feb 2027£285,284
Digital Outcomes and Specialists 729 Jul 2027£3,240,000,000 ceiling
EDRMS SolutionCare21 Sept 2027£43,732
Provision of Support and Maintenance Services for Force Control Software2 Oct 2027£56,770
Award of contract for contact centre software13 Oct 2027£232,995
Intelligent Automation Software & Licensing22 Nov 2027 estimated£250,000,000 ceiling
Netcall Liberty Cloud System29 Nov 2027£520,938
Technical Support BOBO13 Dec 2027£196,240

Recent awards

Latest 22 of 22 award records naming this supplier

Contracts Finder adds 30 more procedures won by this supplier, mostly below the Find a Tender threshold or from before 2025. Each is counted once beside any Find a Tender copy; they are in the totals, not in this list.

Award / procedureAuthorityAwardedPublished value
ESNEFT3327 Liberty Converse CX (Digital & Voice Edition)East Suffolk and North Essex NHS Foundation TrustNot published£205,416 †
from the contract notice
NetcallCherwell District CouncilNot published£965,922 †
from the contract notice
EDRMS SolutionCareOrbit Group LimitedNot published£43,732 †
from the contract notice
Provision of case management system and associated servicesEast Hampshire District CouncilNot published£514,228 †
from the contract notice
Low Code Development PlatformLondon Borough of CroydonNot published£831,593 †
from the contract notice
Liberty License RenewalBristol NHS Foundation TrustNot published£77,899
Purchasing of Telephony Services for University Clearing DaysSheffield Hallam UniversityNot published£251,929 †
from the contract notice
Netcall Service & Support RenewalThe Police and Crime Commissioner for CambridgeshireNot published£26,876 †
from the contract notice
SMBC and SHG Netcall Contact Centre SolutionStockport Metropolitan Borough CouncilNot published£693,000 †
from the contract notice
Liberty RPABeyond Housing LimitedNot published£50,475 †
from the contract notice
About this data
  • One profile per supplier. Built from award and contract notices that name this supplier; different spellings and registration numbers of the same company are merged into this profile.
  • Values are published values. The table mirrors what the notice published: framework ceilings and joint awards are labelled and never counted as this supplier's money, and † marks a value taken from the contract notice when the award published none. Only awards made to this supplier alone count towards its value, excluding VAT. It is not turnover.
  • Regions in the buyer chart describe the buyer office, not where the work is delivered or the supplier’s registered address.
  • Contract end dates. Published on 41 of 52 awards, estimated from the published duration on 2 more (marked “estimated”); those feed “Contracts ending”. Published values in that list come from either source; Contracts Finder figures are shown as published and stay out of this profile’s money totals.
  • Source. Official UK public procurement notices (Find a Tender and Contracts Finder), reused under the Open Government Licence v3.0, updated through the day and rebuilt nightly. Not every figure uses both feeds, and each one shows how many records it rests on: see the methodology. Spotted something wrong? Tell us.