SMBC and SHG Netcall Contact Centre Solution

{
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  "date": "2025-11-18T13:02:46Z",
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    "title": "SMBC and SHG Netcall Contact Centre Solution",
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    "procurementMethodRationale": "Award of a contract without prior publication of a call for competition in the cases listed below\nThe procurement falls outside the scope of application of the regulations\nExplanation:\nFramework Call Off via NHS Shared Business Services Patient / Citizen Communication & Engagement Solutions Framework \nLot 1: Digital (online) communication",
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      {
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        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
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