NETCALL TECHNOLOGY LIMITED: UK Public Sector Contracts Won & Awards

Companies House: Private Limited CompanyBedfordEast of EnglandMain market: Software-related services

Companies House02831215 ↗ · ActiveWebsitenetcall.com ↗

Procedures with an award4952 award records

Public authorities44named on published awards

Attributable award value£5.7mnet · on 14 of 22 award records · single-supplier, no ceilings

Last 12 months13awards · 9 in the prior 24 months · last 30 Sept 2026

Contracts ending ≤18 months10end date on 43 of 52 awards · 1 estimated

Buyer regions9most often Yorkshire and the Humber

Where they win
i

22 awards (22 for a named lot, 100%, 0 for a whole procedure with no lot named) · top CPV classes, shares of all 22 awards. An award may cover more than one class.

7226 Software-related services4 awards · 18% · awards naming a lot

3241 Local area network1 award · 5% · awards naming a lot

4850 Communication and multimedia software package1 award · 5% · awards naming a lot

4892 Office automation software package1 award · 5% · awards naming a lot

6420 Telecommunications services1 award · 5% · awards naming a lot

7222 Systems and technical consultancy services1 award · 5% · awards naming a lot

7241 Provider services1 award · 5% · awards naming a lot

7951 Telephone-answering services1 award · 5% · awards naming a lot

Attributable award value

£5.7mOn 14 of 22 award records; the five largest make 77%; a further 2 published a VAT-inclusive amount only (£4.6m inc. VAT, kept apart). Largest rows below.

Typical attributable award

£245k middle valuerobust · n=14

Award vs estimate

Based on 1 wins across all categories. Small sample.

0% at estimateindicative · n=1compared within all comparable wins

Largest published awards i	Authority	Awarded	Term	Published value
Digital Platform	Central Bedfordshire Council	20 Jun 2026	2.9 yrs · up to 6.9 yrs	£1,395,369 ≈ £478k/yr
Netcall	Cherwell District Council	—	—	£965,922 †
Low Code Development Platform	London Borough of Croydon	—	—	£831,593 †
SMBC and SHG Netcall Contact Centre Solution	Stockport Metropolitan Borough Council	—	—	£693,000 †
Provision of case management system and associated services	East Hampshire District Council	—	—	£514,228 †

Where their buyers are
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ITL1 region of the buyer office · known for 49 of 49 awarded procedures · each procedure counts once

Yorkshire and the Humber10 procedures · 20%

East of England7 procedures · 14%

South East England7 procedures · 14%

North West England6 procedures · 12%

East Midlands6 procedures · 12%

North East England4 procedures · 8%

Greater London4 procedures · 8%

West Midlands3 procedures · 6%

Bidding record
i

Procurement Act 2023 award notices name every bidder · 1 notice names this supplier, covering 4 lots since 27 Mar 2026 · observed bids, not an estimate

Contract lots contested

0 won · 0 lostFewer than three decided lots: no rate is claimed.

Framework / DPS places

4 of 4Lots on 1 notice: a place is won per lot.

Authorities bid for

Notice	Authority	Outcome	Bidders	Published
Patient/Citizen Communication, Engagement & Hybrid Mail Solutionsframework/DPS	NHS Shared Business Services Limited	appointedall 4 lots bid for	33	27 Mar 2026

Bidder names come from Procurement Act 2023 award notices, which list every bidder (from 2025). Older notices name no bidders, so earlier contests do not appear here. Latest ten notices shown.

Who they sell to
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Authorities named on this supplier’s published awards · ranked by distinct procedures · a framework or DPS adds one award record per appointed supplier

Authority type · official UK type when published, else name/id class, else not classified · by award records (a single panel can dominate)

Local authority48%(10 awards)
10 of 21 awards are Local authority (48%).
NHS & health33%(7 awards)
7 of 21 awards are NHS & health (33%).
Central government5%(1 award)
1 of 21 awards is Central government (5%).
Education5%(1 award)
1 of 21 awards is Education (5%).
Other public body5%(1 award)
1 of 21 awards is Other public body (5%).
Police & fire5%(1 award)
1 of 21 awards is Police & fire (5%).

Authority	Procedures	Share	Award records	Last activity
NHS Shared Business Services Limitedframework/DPS on 2	2	4.1%	5	11 Nov 2025
East Hampshire District Council	2	4.1%	2	3 Aug 2026
Your Homes Newcastle Ltd	2	4.1%	2	30 Sept 2023
Leicestershire Police	2	4.1%	2	2 Mar 2023
The North Yorkshire Council	2	4.1%	2	8 Oct 2025
Central Bedfordshire Council	1	2%	1	20 Jun 2026
Cherwell District Council	1	2%	1	27 Aug 2026
London Borough of Croydon	1	2%	1	30 Mar 2026

Share = of the 49 procedures with an award naming this supplier. Last activity = award date, or notice publication when no award date was published.

Contracts ending
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43 of 52 awards carry an end date, 2 estimated from the duration · not a retender forecast

Contract	Ends	Published value
Automated Switchboard & Voicemail Services Renewal	4 Dec 2026	£36,450
Support Maintenance Netcall solution	4 Feb 2027	£26,876
Contact Centre Solution	15 Feb 2027	£285,284
Digital Outcomes and Specialists 7	29 Jul 2027	£3,240,000,000 ceiling
EDRMS SolutionCare	21 Sept 2027	£43,732
Provision of Support and Maintenance Services for Force Control Software	2 Oct 2027	£56,770
Award of contract for contact centre software	13 Oct 2027	£232,995
Intelligent Automation Software & Licensing	22 Nov 2027 estimated	£250,000,000 ceiling
Netcall Liberty Cloud System	29 Nov 2027	£520,938
Technical Support BOBO	13 Dec 2027	£196,240

Recent awards

Latest 22 of 22 award records naming this supplier

Contracts Finder adds 30 more procedures won by this supplier, mostly below the Find a Tender threshold or from before 2025. Each is counted once beside any Find a Tender copy; they are in the totals, not in this list.

Award / procedure	Authority	Awarded	Published value
Digital Platform	Central Bedfordshire Council	20 Jun 2026	£1,395,369
NetCall Liberty	London Borough of Haringey	13 May 2026	£239,040
SYP & HP - Netcall	South Yorkshire Mayoral Combined Authority	23 Mar 2026	£347,008
Lot 1 - Digital Outcomes	Government Commercial Agency	19 Jan 2026	£3,240,000,000 framework ceiling · 1 of 1624 appointed suppliers
Digital (Online) Communication	NHS Shared Business Services Limited	11 Nov 2025	£250,000,000 framework ceiling · 1 of 14 appointed suppliers
Messaging	NHS Shared Business Services Limited	11 Nov 2025	£250,000,000 framework ceiling · 1 of 16 appointed suppliers
Voice	NHS Shared Business Services Limited	11 Nov 2025	£250,000,000 framework ceiling · 1 of 11 appointed suppliers
Combined Solutions	NHS Shared Business Services Limited	11 Nov 2025	£250,000,000 framework ceiling · 1 of 18 appointed suppliers
Residential Digital Front Door Platform	Lancashire County Council	6 Aug 2025	£4,300,000
Customer Services Telephony	Rushcliffe Borough Council	Not published	£57,400 † from the contract notice

About this data

One profile per supplier. Built from award and contract notices that name this supplier; different spellings and registration numbers of the same company are merged into this profile.
Values are published values. The table mirrors what the notice published: framework ceilings and joint awards are labelled and never counted as this supplier's money, and † marks a value taken from the contract notice when the award published none. Only awards made to this supplier alone count towards its value, excluding VAT. It is not turnover.
Regions in the buyer chart describe the buyer office, not where the work is delivered or the supplier’s registered address.
Contract end dates. Published on 41 of 52 awards, estimated from the published duration on 2 more (marked “estimated”); those feed “Contracts ending”. Published values in that list come from either source; Contracts Finder figures are shown as published and stay out of this profile’s money totals.
Source. Official UK public procurement notices (Find a Tender and Contracts Finder), reused under the Open Government Licence v3.0, updated through the day and rebuilt nightly. Not every figure uses both feeds, and each one shows how many records it rests on: see the methodology. Spotted something wrong? Tell us.