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AwardedFind a Tender · award
BuyerSouth Yorkshire Mayoral Combined Authority
StatusAwarded
DeadlineNot published
ValueValue not published
Published13 Jul 2026

What is being bought

This is a telephony platform that is a critical service to a number of key business areas within Humberside and South Yorkshire Police. It is contracted for 3 years.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleOnly this supplier is able to continue to provide this service at this time and it is critical to the Forces.
Rationale classificationsadditionalRepeatExtensionPartialReplacement
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

1

Statusactive
Value£347,008

Documents & submission route

  • Not published

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-06676c
Latest release ID065715-2026
Latest release timestampMon Jul 13 2026 14:36:19 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methoddirect
Procurement method detailsDirect award
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source1
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
13 Jul 2026award, contract065715-2026
24 Jun 2026award, contract059208-2026
11 Mar 2026award, contract021875-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (3 releases)
13 Jul 2026 · 065715-2026 · award, contract
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24 Jun 2026 · 059208-2026 · award, contract
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11 Mar 2026 · 021875-2026 · award, contract
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      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-03-24T23:59:59Z"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2029-03-31T23:59:59+01:00",
        "startDate": "2026-04-01T00:00:00+01:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "0171-2026",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "SYP & HP - Netcall",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "This is a telephony platform that is a critical service to a number of key business areas within Humberside and South Yorkshire Police. The contract is for supplier led support and maintenance services for the Netcall environment, within both Forces.",
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The following justification has been confirmed for this requirement for direct award under the Procurement Act 2023, schedule 5, clause 7 as follows: \nAdditional or repeat goods, services or works\n7.     The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where-\n(a)     a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and\n(b)     the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance.\nThis is a critical system to both Forces and this direct award ensures continued supply of the service.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "additionalRepeatExtensionPartialReplacement"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-PPON-PDBT-6675-QXPN",
      "name": "South Yorkshire Mayoral Combined Authority",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE32",
        "country": "GB",
        "locality": "Sheffield",
        "postalCode": "S1 2BQ",
        "countryName": "United Kingdom",
        "streetAddress": "11 Broad Street West"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PDBT-6675-QXPN",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "laura.betts@southyorkshire.police.uk"
      }
    },
    {
      "id": "GB-PPON-PWLD-8931-TXBR",
      "name": "The Police and Crime Commissioner for Humberside",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE12",
        "country": "GB",
        "locality": "Cottingham",
        "postalCode": "HU16 5SN",
        "countryName": "United Kingdom",
        "streetAddress": "The Lawns, Harland Way"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PWLD-8931-TXBR",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "laura.betts@southyorkshire.police.uk"
      }
    },
    {
      "id": "GB-COH-02831215",
      "name": "NETCALL TECHNOLOGY LIMITED",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKH24",
        "country": "GB",
        "locality": "Bedford",
        "postalCode": "MK41 7PH",
        "countryName": "United Kingdom",
        "streetAddress": "Suite 203, Bedford Heights Brickhill Drive"
      },
      "details": {
        "url": "http://www.netcall.com",
        "vcse": false,
        "scale": "sme"
      },
      "identifier": {
        "id": "02831215",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "bid.team@netcall.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PJCY-7652-TRVN",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}