Halo Service Solutions Ltd: UK Public Sector Contracts Won & Awards

SMECompanies House: Private Limited CompanyArdgayScotlandMain market: Communication software package

Official UK PPONPYVD-5774-MHXDCompanies HouseSC216980 ↗ · Active

Procedures with an award5354 award records

Public authorities46named on published awards

Attributable award value£10mnet · on 12 of 18 award records · single-supplier, no ceilings

Last 12 months11awards · 6 in the prior 24 months · last 22 Oct 2026

Contracts ending ≤18 months13end date on 51 of 54 awards

Buyer regions10most often Greater London

Where they win
i

18 awards (18 for a named lot, 100%, 0 for a whole procedure with no lot named) · top CPV classes, shares of all 18 awards. An award may cover more than one class.

7221 Programming services of packaged software products3 awards · 17% · awards naming a lot

4851 Communication software package2 awards · 11% · awards naming a lot

7222 Systems and technical consultancy services2 awards · 11% · awards naming a lot

4810 Industry specific software package1 award · 6% · awards naming a lot

4821 Networking software package1 award · 6% · awards naming a lot

4845 Time accounting or human resources software package1 award · 6% · awards naming a lot

7226 Software-related services1 award · 6% · awards naming a lot

7241 Provider services1 award · 6% · awards naming a lot

Attributable award value

£10mOn 12 of 18 award records; the five largest make 86%; a further 3 published a VAT-inclusive amount only (£559k inc. VAT, kept apart). Largest rows below.

Typical attributable award

£320k middle valuerobust · n=12

Award vs estimate

Based on 1 wins in its industry (CPV division 48). Small sample.

0% at estimateindicative · n=1compared within CPV division 48

Largest published awards i	Authority	Awarded	Term	Published value
Enterprise Service Management Solution	Scottish Police Authority	—	—	£5,417,395 †
CPT_26_03 IT Service management (ITSM)	National Audit Office	10 Sept 2026	3.6 yrs · up to 5.6 yrs	£1,500,000 ≈ £419k/yr
Contract for Enterprise Service Management System	Liverpool John Moores University	—	—	£767,990 †
ICT Customer Relationship Management System	East Riding of Yorkshire Council	19 Jun 2025	5 yrs · up to 9 yrs	£681,000 ≈ £136k/yr
IT Service Management System (ITSM)	University of Bristol	—	—	£660,000 †

Where their buyers are
i

ITL1 region of the buyer office · known for 53 of 53 awarded procedures · each procedure counts once

Greater London14 procedures · 26%

North West England8 procedures · 15%

South East England7 procedures · 13%

Yorkshire and the Humber6 procedures · 11%

South West England6 procedures · 11%

West Midlands5 procedures · 9%

East Midlands4 procedures · 8%

East of England1 procedure · 2%

Bidding record
i

Procurement Act 2023 award notices name every bidder · 2 notices name this supplier, covering 3 lots since 15 Jun 2026 · observed bids, not an estimate

Contract lots contested

0 won · 0 lostFewer than three decided lots: no rate is claimed.

Framework / DPS places

3 of 3Lots on 2 notices: a place is won per lot.

Authorities bid for

Notice	Authority	Outcome	Bidders	Published
Cloud Backup Servicesframework/DPS	Foreign, Commonwealth and Development Office	appointedall 2 lots bid for	4,233	20 Oct 2026
YPO 1253 - SUPPLY OF CRM SOLUTION FOR YPOframework/DPS	YPO	appointed	15	15 Jun 2026

Bidder names come from Procurement Act 2023 award notices, which list every bidder (from 2025). Older notices name no bidders, so earlier contests do not appear here. Latest ten notices shown.

Who they sell to
i

Authorities named on this supplier’s published awards · ranked by distinct procedures · a framework or DPS adds one award record per appointed supplier

Authority type · official UK type when published, else name/id class, else not classified · by award records (a single panel can dominate)

Local authority33%(6 awards)
6 of 18 awards are Local authority (33%).
Other public body22%(4 awards)
4 of 18 awards are Other public body (22%).
Education17%(3 awards)
3 of 18 awards are Education (17%).
Type not classified17%(3 awards)
3 of 18 awards are Type not classified (17%).
Central government6%(1 award)
1 of 18 awards is Central government (6%).
Police & fire6%(1 award)
1 of 18 awards is Police & fire (6%).

Authority	Procedures	Share	Award records	Last activity
Guildford Borough Council	3	5.7%	3	19 Sept 2025
West Northamptonshire Council	2	3.8%	2	30 Apr 2026
London Borough of Hackney	2	3.8%	2	28 Nov 2025
National Institute for Health and Care Excellence	2	3.8%	2	7 May 2026
Greensquareaccord	2	3.8%	2	13 Jun 2026
Information Commissioners Office	2	3.8%	2	29 Apr 2025
Foreign, Commonwealth and Development Officeframework/DPS on 1	1	1.9%	2	24 Jul 2026
Scottish Police Authority	1	1.9%	1	20 Aug 2026

Share = of the 53 procedures with an award naming this supplier. Last activity = award date, or notice publication when no award date was published.

Contracts ending
i

51 of 54 awards carry an end date, 3 estimated from the duration · not a retender forecast

Contract	Ends	Published value
CRM Solution for Wider Public Sector	4 Mar 2027	£60,000,000 ceiling
1953 Halo ITSM Solution for NHS Derby & Derbyshire Integrated Care Board	31 Mar 2027	£38,072
ICO IT Service Desk Management - CCS G Cloud 14 RM1557.14	8 May 2027	£150,000
NECS Capacity Tracker Halo ISTM	30 Jun 2027	£17,400
CA14179 - WHC - Cloud based helpdesk system	31 Jul 2027	£130,000
HALO ITSM	15 Sept 2027	£134,352
Halo IT Service Management Tool Software and user Licenses	18 Sept 2027	£146,880
HMCTS ITSCM Tool Replacement	6 Nov 2027	£1,800,000
IT Service Management System	7 Nov 2027	£150,000
HaloITSM	30 Nov 2027	£162,534

Soonest 10 of 13.

Recent awards

Latest 18 of 18 award records naming this supplier

Contracts Finder adds 36 more procedures won by this supplier, mostly below the Find a Tender threshold or from before 2025. Each is counted once beside any Find a Tender copy; they are in the totals, not in this list.

Award / procedure	Authority	Awarded	Published value
Ticketing Solution	Canterbury Christ Church University	Not published	Not published
Halo ITSM	West Northamptonshire Council	Not published	£356,834 † from the contract notice
HaloITSM	London Borough of Hackney	Not published	£162,534 † from the contract notice
Halo IT Service Management Tool Software and user Licenses	Guildford Borough Council	Not published	£146,880 † from the contract notice
Service Desk	Greensquareaccord	Not published	Not published
ID576 HALO Incident Management Software	Aspire Housing	Not published	£99,313 † from the contract notice
Contract for Enterprise Service Management System	Liverpool John Moores University	Not published	£767,990 † from the contract notice
IT Service Management System (ITSM)	University of Bristol	Not published	£660,000 † from the contract notice

About this data

One profile per supplier. Built from award and contract notices that name this supplier; different spellings and registration numbers of the same company are merged into this profile.
Values are published values. The table mirrors what the notice published: framework ceilings and joint awards are labelled and never counted as this supplier's money, and † marks a value taken from the contract notice when the award published none. Only awards made to this supplier alone count towards its value, excluding VAT. It is not turnover.
Regions in the buyer chart describe the buyer office, not where the work is delivered or the supplier’s registered address.
Contract end dates. Published on 48 of 54 awards, estimated from the published duration on 3 more (marked “estimated”); those feed “Contracts ending”. Published values in that list come from either source; Contracts Finder figures are shown as published and stay out of this profile’s money totals.
Source. Official UK public procurement notices (Find a Tender and Contracts Finder), reused under the Open Government Licence v3.0, updated through the day and rebuilt nightly. Not every figure uses both feeds, and each one shows how many records it rests on: see the methodology. Spotted something wrong? Tell us.