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Contract for Enterprise Service Management System

Enterprise resource planning software package
North West (UKD)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Liverpool John Moores University: "Contract for Enterprise Service Management System". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityLiverpool John Moores UniversityScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Liverpool John Moores University
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Liverpool John Moores University. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
19.8%Historical Average
Based on 5 comparable awards
Competition Density
6.4Bids / Report
0% of reports have one bid
Supplier ConcentrationModerate Concentration
Skyline Property Solutions LtdTop vendor: 43.8% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 15 active published awards; 16 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
Skyline Property Solutions Ltd2 wins£747,641
DJS Research Ltd1 win£196,000
PICKERINGS EUROPE LIMITED1 win£159,862
GTI FUTURES LIMITED1 win£139,164
EVE PRODUCTS LIMITED1 win£120,000
Procedure terms
Contracting AuthorityLiverpool John Moores University
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published8 Apr 2025, 11:27 BST
Last source update8 Apr 2025, 11:27 BST
Recurring procurementNot published
ClassificationEnterprise resource planning software package
Delivery area
North West (UKD)
OCIDocds-h6vhtk-049bd7
What is being bought
We have now awarded this requirement: The University is seeking to procure a cloud-based Enterprise Service Management (ESM) solution to facilitate the management of all aspects of service to staff, students and external partners, beginning with existing users (>400) of our current system in the first instance, but extending to other parts of the university in the near future in a phased approach. All staff and students will need access to the customer facing portal. We will also need to offer guest access to external enquirers including alumni, prospective students and contacts in other organisations, such as the local council and other government or higher education authorities.
What changed
From the official release history
  1. tender value changed
    8 Apr 2025, 11:27 BST
  2. Status changed to complete
    8 Apr 2025, 11:27 BST
  3. Official notice release published
    8 Apr 2025, 11:27 BST
  4. Submission deadline changed to published date
    8 Apr 2025, 11:27 BST
  5. Buyer information updated
    8 Apr 2025, 11:27 BST
  6. Published value updated to £400,000
    18 Sept 2024, 13:17 BST
  7. Status changed to active
    18 Sept 2024, 13:17 BST
  8. Official notice release published
    18 Sept 2024, 13:17 BST
  9. Submission deadline changed to 18 Oct 2024, 12:00 BST
    18 Sept 2024, 13:17 BST
  10. Buyer information updated
    18 Sept 2024, 13:17 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    This has now been awarded
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    8 Apr 2025, 11:27 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 6 Mar 2025, 00:00 GMT · £767,990
Commercial outcome and competition
Awards
Halo Service Solutions Ltd
Not published · Not published · active
Contracts
Contract
£767,990 · signed 6 Mar 2025, 00:00 GMT · active
Bid statistics
bids: 15 (lot 1)
electronicBids: 15 (lot 1)
smeBids: 9 (lot 1)
Buyer and organisations in this procedure

Liverpool John Moores University

Contracting authority GB-UKPRN-10003957
View buyer profile

  • Liverpool John Moores University
    buyer

    GB-UKPRN: 10003957
    Exchange Station, Liverpool, UKD72, L22QP
    PurchaseOrderQueries@ljmu.ac.uk

  • Halo Service Solutions Ltd
    supplier

    GB-COH: SC216980
    Falkirk, UKM

  • LJMU Legal Services
    reviewBody

    Liverpool
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published