Halo IT Service Management Tool Software and user Licenses

Official notice

Authority: Guildford Borough Council (Local council)

Below threshold - unknown

Sectors: Software Packages & ERP (48) Delivery: South East (UKJ)

Awarded value£146,880published contract · exc. VAT

Awarded 19 Sept 2025

Awarded to Halo Service Solutions Ltd

What is being bought

Published requirement description

Call off contract for the procurement of the Halo IT Service Management Tool. A cloud based ITSM solutions with service desk functionality, aligned with IT service Management policies and processes on an intuitive, codeless interface. Suppling flexible ITIL aligned processes and CMDB with automation out of the box. Provide the use of experienced, in-house ITSM team.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: South East

48000000 Software package and information systems

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - unknown
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 15 Dec 2025, 16:25 GMT
Last source update: 15 Dec 2025, 16:25 GMT
Authority reference: IKEN 37665
FTS notice number: 2025/S 000-083041
Latest notice: Contract details notice (UK7)
Delivery area: South East (UKJ)
Official registry OCID: ocds-h6vhtk-05f60f Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
15 Dec 2025, 16:25 GMT
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £146,8801 contract exc. VAT

Contracts signed 1latest 19 Sept 2025

Awarded to	Value	Date	Status
Halo Service Solutions LtdSME	£146,880 †	—	Awarded

Contracts

Halo IT Service Management Tool Software and user Licenses · Halo Service Solutions LtdSME
Signed
19 Sept 2025
Value
£146,880
Period
19 Sept 2025 – 18 Sept 2027 · up to 18 Sept 2028 with extensions
Status
active
Extensions
This Call-Off Contract can be extended by the Buyer for one period of up to 12 months, by giving the Supplier 1 month written notice before its expiry.

Contracting authority & participating public bodies

Guildford Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PRYN-3355-CPMV Millmead House, Millmead, Guildford, South East, GU2 4BBContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

HALO SERVICE SOLUTIONS LTDAwarded supplierGB-COH: SC216980GB-PPON: PYVD-5774-MHXD Cartref, Bonar Bridge, Ardgay, Scotland, IV24 3ARContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender15 Dec 2025, 16:25 GMT