NHS Resolution: Contract Register & Procurement Profile
GOV.UK register: Special health authority·NHS ODS: SPECIAL HEALTH AUTHORITY (SPHA)·GOV.UK register: Executive non-departmental public body·NHS & health·Greater London·London
Official UK PPONPPZC-7945-VBHWWebsiteresolution.nhs.uk ↗
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130 awarded tenders, 113 different suppliers.
What they buyi
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Last 24 months · CPV divisions on published procedures · a notice with several divisions counts in each
79 Business services: law, marketing, consulting18 procedures · 69%48 Software package and information systems14 procedures · 54%72 IT services: consulting, software, internet7 procedures · 27%30 Office and computing machinery4 procedures · 15%80 Education and training services2 procedures · 8%22 Printed matter and related products1 procedure · 4%32 Radio, television, communication1 procedure · 4%64 Postal and telecommunications services1 procedure · 4%How they buyi
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Last 24 months · 26 notices · commercial tool and route as published on the notice, not a legal-regime claim
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Contract85%(22 notices)
22 of 26 notices are Contract (85%).Framework15%(4 notices)
4 of 26 notices are Framework (15%).
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Direct award35%(9 notices)
9 of 26 notices are Direct award (35%).Route not published27%(7 notices)
7 of 26 notices are Route not published (27%).Open19%(5 notices)
5 of 26 notices are Open (19%).Limited / restricted15%(4 notices)
4 of 26 notices are Limited / restricted (15%).Selective4%(1 notice)
1 of 26 notices is Selective (4%).
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Based on 1 lots from this buyer’s competitions, last 24 months. Fewer than 5 lots: a median, not a typical figure.
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Based on 26 notices across all categories, last 24 months.
Who wins herei
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All published awards naming a supplier · ranked by distinct procedures, not pounds · panel and call-off entries inflate award records
| Supplier | Procedures | Share | Last 24m | Award records | Last activity |
|---|---|---|---|---|---|
| Softcat Plc | 9 | 6.9% | 4 | 9 | 27 Feb 2025 |
| TRUSTMARQUE SOLUTIONS LIMITED | 5 | 3.8% | 0 | 5 | 2 Nov 2023 |
| NCC GROUP SECURITY SERVICES LTD | 4 | 3.1% | 0 | 4 | 7 Sept 2023 |
| BYTES SOFTWARE SERVICES LIMITED | 4 | 3.1% | 0 | 4 | 31 Mar 2023 |
| Phoenix Software Ltd | 3 | 2.3% | 2 | 3 | 21 Feb 2025 |
| DAC BEACHCROFT LLP | 3 | 2.3% | 1 | 4 | 19 Jan 2022 |
| BYTES SOFTWARE SERVICES LIMITED | 3 | 2.3% | 1 | 3 | 30 Jun 2025 |
| DWF LAW LLP | 3 | 2.3% | 1 | 3 | 19 Jan 2022 |
The three most frequent suppliers are named on 14% of 130 awarded procedures (each procedure counted once, so a panel shared by several of them is not double-counted); 113 distinct suppliers hold at least one. Descriptive concentration of published awards, not a statement of preference.
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Largest published awards i | Supplier | Awarded | Term | Published value |
|---|---|---|---|---|
| Mediation Services for Legal Costs | Costs - Adr Limited | — | — | £2,500,000 † |
| Support & Maintenance of legacy Systems | DORSET SOFTWARE SERVICES LIMITED | 26 Nov 2025 | 6 mo · up to 1 yrs | £437,808 |
| Pega data Migration | AI4PROCESS LTD | 4 Aug 2026 | 1 yrs | £363,420 ≈ £363k/yr |
| Zendesk License and Support | Zendesk, Inc. | 7 Aug 2026 | 1 yrs · up to 2 yrs | £269,510 ≈ £270k/yr |
| Zendesk Licenses | Zendesk | 7 Aug 2026 | 1 yrs · up to 2 yrs | £269,510 ≈ £270k/yr |
Contracts endingi
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143 of 167 contracts carry an end date, 3 estimated from the duration · not a retender forecast
| Contract | Holder | Ends | Published value |
|---|---|---|---|
| Accusoft PrismDoc viewer | Softcat Plc | 22 Dec 2026 | £35,960 |
| FOI and SAR Improvements Implementation | DAINTTA LTD | 15 Jan 2027 | £25,500 |
| Business Travel & Accommodation Booking | corporate travel Management | 23 Feb 2027 | £332,000 |
| iboss licence renewal | Softcat Plc | 28 Feb 2027 | £50,731 |
| Cyberark Privilege Management Solution | BYTES SOFTWARE SERVICES LIMITED | 24 Mar 2027 | £155,292 |
| Smart Deploy renewal | Phoenix Software Ltd | 31 Mar 2027 | £12,156 |
| Learning software license & storage renewal | GOMO LEARNING LIMITED | 13 Aug 2027 | £13,492 |
| ISO 27001 Certification and Surveillance Audit Services | BDO LLP | 21 Sept 2027 | £43,500 |
| Business Report Writing | Emphasis Training Ltd | 31 Oct 2027 | £23,700 |
| NHSR_300 Media Training | Electric Airwaves Limited | 24 Nov 2027 | £30,000 |
Soonest 10 of 19 contracts ending within 18 months.
Recent procedures
Latest 41 of 39 procedures where this authority buys, is the authority the work is for, or runs the procurement
| Procedure | Status | Published | Published value |
|---|---|---|---|
| FOI and SAR Improvements Implementation | Awarded / complete | 10 Nov 2026 | — |
| NHSR_485 NHS Resolution Pega Cloud Support, Maintenance and Development ServicesIT services: consulting | Planning | 1 Oct 2026 | — |
| NHSR_415 Behavioural Assessment ServicesBusiness analysis consultancy services | Awarded / complete | 10 Sept 2026 | £1,022,760 |
| Zendesk License and Support | Awarded / complete | 7 Aug 2026 | — |
| Zendesk Licenses | Awarded / complete | 7 Aug 2026 | — |
| Pega data Migration & training | Awarded / complete | 4 Aug 2026 | — |
| NHSR-465 Psychometric TestingServices furnished by business | Planning | 15 May 2026 | £138,760 |
| Legal Panel FrameworkLegal services | Awarded / complete | 18 Feb 2026 | — |
| Insights and Dashboard Media Monitoring Platform | Awarded / complete | 20 Jan 2026 | — |
| PR Manager Communication Platform | Awarded / complete | 15 Jan 2026 | — |
| Mediation Services for Legal CostsLegal advisory and information services | Awarded / complete | 19 Dec 2025 | — |
| Support & Maintenance of legacy Systems | Awarded / complete | 26 Nov 2025 | — |
| Business Report Writing | Awarded / complete | 30 Oct 2025 | — |
| Mediation and Neutral Evaluation ServicesLegal advisory and information services | Awarded / complete | 29 Aug 2025 | £14,300,000 |
| Directory Manager Solution | Awarded / complete | 21 Aug 2025 | — |
| Directory Manager Solution | Awarded / complete | 21 Aug 2025 | — |
| Mail Management ServicesMail delivery services | Awarded / complete | 30 Jun 2025 | — |
| Legal PanelLegal services | Planned | 11 Jun 2025 | — |
| Microsoft ESA & SCE LicensesSoftware package and information systems | Planned | 11 Jun 2025 | — |
| Cost LawyersLegal services | Planned | 11 Jun 2025 | — |
Search all 39 procedures for this authority →
Contracts Finder adds 114 more procedures by this authority, mostly below the Find a Tender threshold or from before 2025. Each is counted once beside any Find a Tender copy; they are in the totals, not in this list or in search.
About this data
- One profile per authority. Different spellings and registration numbers of the same body are merged into this profile. It includes tenders the authority ran for other bodies and tenders run on its behalf; spend is credited to the body that pays.
- Values are published values. Award values are what the authority published, excluding VAT and framework ceilings. They are not a budget or total spend.
- Contract end dates. 143 of 167 published contracts have an end date; 3 of those are estimated as the signature (or publication) date plus the published duration and are marked “estimated”. They feed “Contracts ending”, the same rule as the retender radar. Published values in that list come from either source; Contracts Finder figures are shown as published and stay out of this profile’s money totals.
- Source. Official UK public procurement notices (Find a Tender and Contracts Finder), reused under the Open Government Licence v3.0, updated through the day and rebuilt nightly. Not every figure uses both feeds, and each one shows how many records it rests on: see the methodology. Spotted something wrong? Tell us.