Find a TenderAwarded
Published 14 Jan 2025, 17:02 GMT

Official UK procurement notice

Mediation and Neutral Evaluation Services

Official notice

Authority: NHS Litigation Authority (Central government)·Consortium: 2 public authorities

3 lotsServicesOpen procedureSME suitable
Published estimate£14,300,000total for 3 lots
Submissions closed 14 Feb 2025awarded 31 Jul 2025
Awarded to Trust Mediation Ltd +2 more5 awards

What is being bought3 lots · detail below

Published requirement description

This service covers;<br/>- A mediation service for the resolution of disputes arising from personal injury <br/>and clinical negligence incidents and/or claims (Lot 1);<br/>- A mediation service for the resolution of disputes arising from claims for legal <br/>costs (Lot 2); and<br/>- A neutral evaluation service for the resolution of disputes arising from personal <br/>injury and clinical negligence incidents and/or claims, including legal costs<br/>disputes (Lot 3)

CPV: Legal advisory and information services

Lots and requirements (3)Procurement structure

3 lots · 1 with a published value · evaluation weights differ by lot
Lot #11. Technical EnvelopeCancelled UK, LondonPublished value£14,300,000

Mediation and Neutral Evaluation Services

Delivery: UK, London
Variant bids: not allowed
Lot #21. Technical EnvelopeCancelled LondonLot estimate not published
Lot #31. Technical EnvelopeCancelled LondonLot estimate not published

Mediation and Neutral Evaluation services

Delivery: London

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

LotQualityPriceSocial valueSplit
1 · 1. Technical Envelope603010
2 · 1. Technical Envelope6030—
3 · 1. Technical Envelope6030—
What this means for your bid
  • Price carries 30 points on every lot: a 10% discount moves about 3 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
14 Jan 2025, 17:02 GMT
Last source update
29 Aug 2025, 20:14 BST
Award evaluation window
14 Feb 2025 – …
Authority reference
NHSR_177
FTS notice number
2025/S 000-052624
Classification (CPV)
Legal advisory and information services
Delivery area
UKLondon (UKI)
Official registry OCID
ocds-h6vhtk-04d011 Find a Tender
Contract terms
Electronic trading
electronic payment

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated

Tender documents are also served through a separate tool: https://health-family.force.com/s/Welcome ↗

Submission deadline
14 Feb 2025, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
14 Feb 2025, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

14 Feb 2025 → 29 Aug 2025 · 3 dates
  1. Submission deadline
    14 Feb 2025, 12:00 GMT
  2. Bids opened
    14 Feb 2025, 12:00 GMT
  3. Notice published
    29 Aug 2025, 20:14 BST

Notice history

2 events · 3 releases on Find a Tender · since 29 Aug 2025
  1. Status changed to complete
    29 Aug 2025, 20:14 BST
  2. Buyer details updated
    29 Aug 2025, 20:14 BST
Published amendments (1)

The original notice has been withdrawn and replaced with notice reference: 2025/S 000-001332https://www.find-tender.service.gov.uk/Notice/001332-2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 6
Awarded value Not summedeach provider’s award repeats the list or panel total
Bids received 66 from SMEs
Contracts signed 5latest 31 Jul 2025
Awarded toValueDateStatus
Not linked to a lot5 awards
Trust Mediation LtdSMELot 1 Mediation Services£12,300,000 †same award published again · counted once—Awarded
Global Mediation LimitedSMELot 1 Mediation Services£12,300,000 †—Awarded
CEDR Services LtdSMELot 1 Mediation Services£12,300,000 †same award published again · counted once—Awarded
Trust Mediation LtdSMENeutral Evaluation£12,300,000 †—Awarded
CEDR Services LtdSMENeutral Evaluation£12,300,000 †—Awarded

1 further award records carry no date or value.

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6bids · 6 electronic6——

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Litigation Authority

Contracting authorityCentral GovernmentBody governed by public lawHealth 8th Floor, 10 South Colonnade, Canary Wharf, London, London, E14 4PUContact name, email, phone

Consortium members and other public bodies

Dispute resolution & review bodies

  • High Court and Court of Appeal of England and WalesReview body LondonContact email
  • The High CourtReview body LondonContact email

Bidders & participating suppliers

5 commercial parties on the notice
  • CEDR ServicesAwarded supplier 100 St. Paul's Churchyard, London, London, EC4M 8BU
  • CEDR Services LtdAwarded supplier 100 St. Paul's Churchyard, London, London, EC4M 8BUContact phone
  • Global Mediation LimitedAwarded supplier03825882 Molteno House, 302 Regents Park Road, London, London, London, N3 2JXContact phone
  • Trust Mediation LtdAwarded supplier 80 Mount Street, Nottingham, England, NG1 6HH, Nottingham, London, NG1 6HH
  • Trust Mediation LtdAwarded supplier 80 Mount Street, Nottingham, England, NG1 6HH, Nottingham, London

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria