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Find a TenderPlanned procurementPreliminary market engagement notice
Published 25 Sept 2026, 15:08 BST

Official UK procurement notice

NHSR_485 NHS Resolution Pega Cloud Support, Maintenance and Development Services

Official notice
Competition analysis

Authority: NHS Resolution (NHS & healthcare)

ServicesAbove threshold
Sectors: IT Services & Software (72) Delivery: Delivery location not published
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected Date not publishedfrom the planned procurement notice
Contract term 5 yrsends 1 Sept 2032 · starts 1 Sept 2027
Notice summaryFrom the published notice

This is priormarket engagement and is not a contract or tender process. NHS Resolution is undertaking preliminary market engagement to inform the development of its requirements and procurement approach for a future partner to provide specialist Pega Cloud support, maintenance, development, architectural guidance, training and strategic roadmap services for CaseHub, NHS Resolution's core case management platform.

What is being bought

Published requirement description

This is priormarket engagement and is not a contract or tender process

NHS Resolution is undertaking preliminary market engagement to inform the development of its requirements and procurement approach for a future partner to provide specialist Pega Cloud support, maintenance, development, architectural guidance, training and strategic roadmap services for CaseHub, NHS Resolution's core case management platform. This engagement is intended to test market capability, delivery models, commercial options, mobilisation timescales and approaches to effective knowledge transfer. It does not constitute a call for competition, an invitation to tender or a commitment to procure.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published
Lot #1Planned 5 yrs
Contract period: 1 Sept 2027 – 1 Sept 2032 (5 yrs)
72000000 IT services: consulting, software development, Internet and support

Who is likely to bid for this lot ↓

Pipeline intelligence · planning stage: how this market runs before the tender is published

How NHS Resolution buys IT services: consulting, software, internet (CPV 72), and who usually turns up

NHS Resolution’s published record next to the market for the same work. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: IT services: consulting, software, internet (CPV 72) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerNHS Resolution · division 72
The marketIT services: consulting, software, internet (CPV 72) · Greater London (authority’s region)
What to do with it
How often do SMEs win?
i

The counts under this question show how many awards have a known supplier size.

Buyer: 2 of 6 known-size awards · market: division 72 · Greater London (authority’s region), n=845
33%53%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in Greater London (authority’s region).

Buyer: 0 of 2 known-location awards · market: division 72 · Greater London (authority’s region), n=712
0 of 239%

Most of this buyer’s recorded winners were registered outside the region where that award was delivered.

How long to a decision?
i
Buyer: no decision dates published · market: division 72 · Greater London (authority’s region), n=74
—66 days

Half of these awards have an award date within 66 days of the bid deadline.

How often single-bid or direct?
i

Both shares are minimums: some awards have no bid count.

Buyer: at least 2 of 3 procurements with awards had no recorded rival · market: division 72 · Greater London (authority’s region), n=1,064
2 of 365%

Direct awards or one recorded bid are common here. Check the route before spending time on a bid.

How many bids did past lots attract?

i
This buyerToo few to chart: 1 lot with bid counts, 5 needed · all categories
The market107 lots with bid counts · division 72 · Greater London (authority’s region)
7% had one bid
% of the market's 107 lots with a published bid count · select a colour for counts
1 bid7%
Market: 8 of 107 lots with published bid counts.
2–332%
Market: 34 of 107 lots with published bid counts.
4–631%
Market: 33 of 107 lots with published bid counts.
7+30%
Market: 32 of 107 lots with published bid counts.

How did awards compare with estimates?

i
This buyerNo estimate-and-award pairs published
The market79 lots with estimate and award · division 72 · Greater London (authority’s region)
41% below estimate
% of the market's 79 lots with an estimate and award · select a colour for counts
Below estimate41%
Market: 32 of 79 lots with an estimate and award.
Within ±2%39%
Market: 31 of 79 lots with an estimate and award.
Above estimate20%
Market: 16 of 79 lots with an estimate and award.
2

Assess each lot
i

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1CPV 7260 monthsEstimate not published

This lot lists more than one class in CPV 72. The comparison uses that group.

Expected competition
i

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 107 past lots.

—No model forecast yet7% chance of a single bid
Past bids on 107 similar lots
1 bid7%
8 of 107 similar past lots received 1 bid (7%).
2–332%
34 of 107 similar past lots received 2–3 (32%).
4–631%
33 of 107 similar past lots received 4–6 (31%).
7+30%
32 of 107 similar past lots received 7+ (30%).
Comparable past lots usually drew 4 bids.
Commercial price forecast
i

No comparable awards for this lot yet.

—Estimate not published
The buyer published no estimate for this lot, so there is nothing to forecast against. A price prediction here would be a number about a number we do not have.

Who has supplied this buyer on similar work?
i

SupplierThis buyer’s earlier contractLotAward valueWhy listed
ACCENTURE (UK) LIMITEDEarlier contractDoc Search Licence, Support and Maintenancenotice published Aug 2024—£571kMatched as the earlier contract

Who could compete for this lot?
i

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Estimates, labelled. The price range, possible competitors and earlier-work matches are our estimates from past awards, not published facts, win chances or price advice. The buyer’s own record and the wider market are shown apart, never mixed.
  • Source. Official UK public procurement notices (Find a Tender and Contracts Finder), reused under the Open Government Licence v3.0, updated through the day and rebuilt nightly. Not every figure uses both feeds, and each one shows how many records it rests on: see the methodology. Spotted something wrong? Tell us.

Coming up in this sector

Contracts ending within 12 months · Retender Radar, sector filter set

Contracts ending in IT Services & SoftwareRetender Radar, CPV 72: incumbents and end dates for the next 12 months

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Planned procurement
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
25 Sept 2026, 15:08 BST
Last source update
1 Oct 2026, 11:51 BST
Authority reference
C470902
FTS notice number
2026/S 000-092773
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
Not published
Official registry OCID
ocds-h6vhtk-077ac5 Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

25 Sept 2026 → 1 Sept 2027 · 4 dates
  1. Planning notice published50 days ago
    25 Sept 2026, 15:08 BST
  2. Latest notice published44 days ago
    1 Oct 2026, 11:51 BST
  3. Market engagement14 days ago
    31 Oct 2026, 23:59 GMT

    NHS Resolution is undertaking preliminary market engagement to inform the development of its requirements and procurement approach for a future partner to provide specialist Pega Cloud support, maintenance, development, architectural guidance, training and strategic roadmap services for CaseHub, NHS Resolution's core case management platform. This engagement is intended to test market capability, delivery models, commercial options, mobilisation timescales and approaches to effective knowledge transfer. It does not constitute a call for competition, an invitation to tender or a commitment to procure.

  4. Today
    15 Nov 2026
  5. Contract startsin 289 days
    1 Sept 2027, 00:00 BST

Notice history

2 events · 2 releases on Find a Tender · since 25 Sept 2026
  1. Preliminary market engagement notice published
    25 Sept 2026, 15:08 BST
    UK2
  2. Preliminary market engagement notice published
    1 Oct 2026, 11:51 BST
    UK2

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

NHS Litigation Authority

Contracting authorityPublic authority - central government GB-PPON: PPZC-7945-VBHW 8th Floor, 10 South Colonnade, Canary Wharf, London, London, E14 4PUContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure