NHS Resolution: Contract Register & Procurement Profile

GOV.UK register: Special health authorityNHS ODS: SPECIAL HEALTH AUTHORITY (SPHA)GOV.UK register: Executive non-departmental public bodyNHS & healthGreater LondonLondon

Official UK PPONPPZC-7945-VBHWWebsiteresolution.nhs.uk ↗

What they buy
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Last 24 months · CPV divisions on published procedures · a notice with several divisions counts in each

How they buy
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Last 24 months · 26 notices · commercial tool and route as published on the notice, not a legal-regime claim

Commercial tool
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  • Contract85%(22 notices)
    22 of 26 notices are Contract (85%).
  • Framework15%(4 notices)
    4 of 26 notices are Framework (15%).
Procedure route
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  • Direct award35%(9 notices)
    9 of 26 notices are Direct award (35%).
  • Route not published27%(7 notices)
    7 of 26 notices are Route not published (27%).
  • Open19%(5 notices)
    5 of 26 notices are Open (19%).
  • Limited / restricted15%(4 notices)
    4 of 26 notices are Limited / restricted (15%).
  • Selective4%(1 notice)
    1 of 26 notices is Selective (4%).
Bids per lot, few lots
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Based on 1 lots from this buyer’s competitions, last 24 months. Fewer than 5 lots: a median, not a typical figure.

4indicative · n=10% of lots drew a single bid
Notice amendments
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Based on 26 notices across all categories, last 24 months.

04 of 26 notices amended

Who wins here
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All published awards naming a supplier · ranked by distinct procedures, not pounds · panel and call-off entries inflate award records

SupplierProceduresShareLast 24mAward recordsLast activity
Softcat Plc96.9%4927 Feb 2025
TRUSTMARQUE SOLUTIONS LIMITED53.8%052 Nov 2023
NCC GROUP SECURITY SERVICES LTD43.1%047 Sept 2023
BYTES SOFTWARE SERVICES LIMITED43.1%0431 Mar 2023
Phoenix Software Ltd32.3%2321 Feb 2025
DAC BEACHCROFT LLPframework/DPS on 332.3%1419 Jan 2022
BYTES SOFTWARE SERVICES LIMITED32.3%1330 Jun 2025
DWF LAW LLPframework/DPS on 332.3%1319 Jan 2022

The three most frequent suppliers are named on 14% of 130 awarded procedures (each procedure counted once, so a panel shared by several of them is not double-counted); 113 distinct suppliers hold at least one. Descriptive concentration of published awards, not a statement of preference.

Published award value (24m)
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£4.0mSum of published VAT-exclusive values on 10 of 13 published single-supplier values; the five largest make 97%.
Typical single-supplier award (24m)
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£151k middle valuerobust · n=10Middle half £26k–£340k; 3 awards with ambiguous equal values within a procedure excluded from both figures.
Largest published awards
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SupplierAwardedTermPublished value
Mediation Services for Legal CostsCosts - Adr Limited——£2,500,000 †
Support & Maintenance of legacy SystemsDORSET SOFTWARE SERVICES LIMITED26 Nov 20256 mo · up to 1 yrs£437,808
Pega data MigrationAI4PROCESS LTD4 Aug 20261 yrs£363,420
≈ £363k/yr
Zendesk License and SupportZendesk, Inc.7 Aug 20261 yrs · up to 2 yrs£269,510
≈ £270k/yr
Zendesk LicensesZendesk7 Aug 20261 yrs · up to 2 yrs£269,510
≈ £270k/yr

Contracts ending
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143 of 167 contracts carry an end date, 3 estimated from the duration · not a retender forecast

Soonest 10 of 19 contracts ending within 18 months.

Recent procedures

Latest 41 of 39 procedures where this authority buys, is the authority the work is for, or runs the procurement

ProcedureStatusPublishedPublished value
Behavioural Assessment ServicesFrameworkBusiness services: lawPlanned10 Jun 2025—
Cyber Security ServicesFrameworkIT services: consultingAwarded / complete28 Apr 2025£800,000
Mediation and Neutral Evaluation Services3 lotsLegal servicesOpen15 Jan 2025£14,300,000
Legal Advisory and Representation ServicesLegal advisory and representation servicesPlanned23 Dec 2024—
Design and Print ServicesGraphic design servicesOpen25 Nov 2024£292,000
Cyber Security ServicesSystems and technical consultancy servicesOpen21 Nov 2024—
Academic Consultancy ServicesAdult and other education servicesPlanned13 Nov 2024£171,661
Behavioural Assessment ServicesBusiness analysis consultancy servicesPlanned18 Oct 2024£1,500,000
Pre- Litigation Medical ExpertsExpert witness servicesPlanned27 Aug 2024£1
Medical Records ManagementDocument management servicesPlanned27 Aug 2024£1
Doc Search Licence, Support and MaintenanceIT services: consultingAwarded / complete2 Aug 2024—
Core Systems ProgrammeFrameworkIT services: consultingAwarded / complete2 Feb 2024—
Business Travel & Accommodation BookingFrameworkBusiness travel servicesAwarded / complete21 Feb 2023—
NHSR_134 Proof of Life ServicesData capture servicesPlanned10 Jan 2023£20,000
Behavioural Assessment ServicesHealth servicesAwarded / complete23 Nov 2022—
Behavioural Assessment ServicesHealth servicesAwarded / complete23 Nov 2022—
Legal Services FrameworkFramework2 lotsLegal advisory servicesAwarded / complete21 Jan 2022£772,000,000
NHSR_81 Provision of Specialist staff to cover IT BAUInformation systems or technology strategic review and planning servicesAwarded / complete3 Sept 2021—
NHSR_45 - Intranet Service - SORcentral purchasing bodyInformation technology servicesAwarded / complete25 Jun 2021—
NHSR_77 Lived experience researchcentral purchasing bodyDesign and execution of research and developmentOpen25 Jun 2021—

Search all 39 procedures for this authority →

Contracts Finder adds 114 more procedures by this authority, mostly below the Find a Tender threshold or from before 2025. Each is counted once beside any Find a Tender copy; they are in the totals, not in this list or in search.

About this data
  • One profile per authority. Different spellings and registration numbers of the same body are merged into this profile. It includes tenders the authority ran for other bodies and tenders run on its behalf; spend is credited to the body that pays.
  • Values are published values. Award values are what the authority published, excluding VAT and framework ceilings. They are not a budget or total spend.
  • Contract end dates. 143 of 167 published contracts have an end date; 3 of those are estimated as the signature (or publication) date plus the published duration and are marked “estimated”. They feed “Contracts ending”, the same rule as the retender radar. Published values in that list come from either source; Contracts Finder figures are shown as published and stay out of this profile’s money totals.
  • Source. Official UK public procurement notices (Find a Tender and Contracts Finder), reused under the Open Government Licence v3.0, updated through the day and rebuilt nightly. Not every figure uses both feeds, and each one shows how many records it rests on: see the methodology. Spotted something wrong? Tell us.