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Official Find a Tender notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and vehicle as published — never a Tenderline score.

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Contracts

Showing 1–25 · signed contracts with published terms.

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41 procedures

  1. Awarded · Open procedureFramework2 lotsSME suitableVCSE suitable

    Outsourced Services

    Government Commercial Agency · Central government · Nationwide (UK)

    This framework is for the provision of a range of outsourced business services including contact centres, process administration, HR, Payroll, Procurement and Financial Administration.

    Awarded to ACCENTURE (UK) LIMITED, ARVATO LIMITED, CENTRIC HR LIMITED +24 more · 2 awards

    • Accounting and auditing services
    • Business services: law, marketing, consulting, recruitment, printing and security
    • Call centre
    • +3
    Published value
    £5.0bnceiling, not a contract size
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-04ed73
  2. Awarded · Open procedureSME suitable

    Out of Hours Contact Centre Services

    The Guinness Partnership · Other public body · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    The Guinness Partnership Limited (Guinness) and all of our subsidiaries have a requirement for a supplier to provide a contact centre service outside of the operating hours of our in house contact centre. The service is required to offer ou…

    Awarded to CARE QUALITY SERVICES LIMITED

    • Telephone-answering services
    Published value
    £1.1m
    Submit via
    ProContract (Due North)login required
    Published
    Reference
    ocds-h6vhtk-05f4dc
  3. AwardedLimited / restricted

    Out of Hours Call Handling

    Chesterfield Borough Council · Local authority · East Midlands

    Chesterfield Borough Council is seeking to appoint a partner to effectively and reliably deliver an Out of Hours call handling service. This is for the handling of calls outside of the Authority's own customer contact centre operating hours…

    Awarded to SPS Doorguard Limited

    • Telephone-answering services
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06be3b
  4. AwardedLimited / restricted

    Out of Hours Phone Service

    Housing Solutions · Housing · South East England

    Provision of an Out-of-Hours telephone answering and call handling service for Housing Solutions, delivering a responsive first point of contact for residents outside normal business hours. the service includes the receipt, assessment and e…

    Awarded to DAVIES GROUP LIMITED

    • Call centre
    • Telephone-answering services
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06b9c9
  5. Awarded · Selective / two-stageSME suitableVCSE suitable

    Out of Hours Call Handling Service

    The Swaythling Housing Society Ltd (Trading as Abri) · Other public body · Nationwide (UK)

    Abri sought a dedicated provider to deliver an out-of-hours call handling service, ensuring residents receive timely, empathetic, and effective assistance when urgent housing management issues arise outside standard working hours. This incl…

    Awarded to Morgan Sindall Property Services Limited

    • Call centre
    • Telephone network
    • Telephone operator services
    • +2
    Published value
    £2.2m
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-054603
  6. Closes · 550 days leftSelective / two-stageDynamic purchasing system2 lots

    Telephony and Communication Services Dynamic Purchasing System

    Scottish Government · Scotland

    The Authority is further extending its collaborative Dynamic Purchasing System (DPS) for Telephony and Communication Services for an additional 24 months until 27 March 2028. The DPS comprises of two lots: Lot 1 - Telephony and Communicatio…

    Awarded to Gamma Telecom Ltd

    • Accessories for sound and video equipment
    • Audio-visual equipment
    • Bridge software package
    • +3
    Published value
    £48mceiling, not a contract size
    Submit via
    Public Contracts Scotlandlogin required
    Published
    Reference
    ocds-h6vhtk-02d30e
  7. AwardedOpen procedureSME suitableVCSE suitable

    Out of Hours Contact Centre

    Aspire Housing · Other public body · West Midlands

    Aspire Housing (referred to as "Aspire") is looking to appoint a provider of an Out of Hours Contact Centre provision for a contract commencing in April 2026 for a term of 3 years with the option to extend for a further 2 years.

    Awarded to ORBIS PROTECT LIMITED

    • Telephone-answering services
    Published value
    £72k
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-05e4ac
  8. Awarded · Open procedureLight-touch

    DoJ - Providing and Managing a 24 Hour Domestic and Sexual Abuse Helpline

    Department of Justice · Central government · Northern Ireland

    The Department of Justice, Department of Health and Department for Communities are committed to supporting individuals impacted by domestic and sexual abuse across Northern Ireland. As part of this commitment, the departments are initiating…

    Awarded to Withheld Section94 Supplier

    • Call centre
    • Computer-related professional services
    • Guidance and counselling services
    • +3
    Published value
    £3.2m
    Submit via
    eTendersNIlogin required
    Published
    Reference
    ocds-h6vhtk-05dc8f
  9. AwardedOpen procedureFramework22 lots

    RM6226 Debt Resolution Services - Lot 1

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies. Debt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public se…

    Awarded to See the full supplier list within Contracts Finder, The Minister for the Cabinet Office acting through Crown Commercial Service (CCS) · 2 awards

    • Accounting and auditing services
    • Accounting services
    • Accounting software development services
    • +3
    Published value
    £645mceiling, not a contract size
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-02ca60
  10. AwardedSelective / two-stage3 lots

    ScotRail Customer Contact Centre

    ScotRail Trains Limited · Scotland

    ScotRail is awarding this previously advertised and now complete procurement procedure for a fully managed customer contact centre. The scope of the contact centre is to provide a direct route for our customers to contact us via various met…

    Awarded to Teleperformance Limited

    • Call centre
    • Office-support services
    • Payroll management services
    • +2
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-03f5ae
  11. AwardedOpen procedure

    ESPH AB WDC Emergency Lifeline (ESPH655 JB)

    Wealden District Council · Local authority · South East England

    Wealden District Council are seeking a suitably qualified and experienced Contractor to monitor of a range of Alarm Monitoring Service including associated Telecare sensors and supporting Retirement Living Managers who are on/off site. Ther…

    Awarded to Careium

    • Alarm-monitoring services
    • Telephone operator services
    • Telephone-answering services
    • +1
    Published value
    £300k
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-04a818
  12. AwardedOpen procedureSME suitableVCSE suitable

    Out of Hours Telephony Services

    Wales and West Housing Association Ltd · Housing · Wales (Cymru)

    Wales & West Housing Group have entered into a contract with a single supplier for the provision of OOH Telephone service to deal with responsive repairs works (including emergency repairs) to its housing stock.

    Awarded to Careium

    • Telephone-answering services
    Published value
    £80k
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-0519a6
  13. AwardedOpen procedureFramework5 lots

    Language Services

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    The Crown Commercial Service (the Authority) has established a comprehensive Framework Contract for Language Services, encompassing the following key components: Translation Services Transcription, Stenography and Recording Services Telepho…

    Awarded to See Contracts Finder Notice for full supplier list

    • Foreign language translation software development services
    • Foreign language translation software package
    • Graphic design services
    • +3
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-040ace
  14. AwardedSelective / two-stageFramework2 lots

    Total Language Solutions ('TLS'): Interpretation, Translation and Transcription Services

    HealthTrust Europe LLP (HTE) · Nationwide (UK)

    HealthTrust Europe has established a framework agreement for the supply of interpretation, translation and transcription services that includes scope for face to face Interpreting, telephone interpreting, video/remote interpreting, non-spok…

    Awarded to AA GLOBAL LANGUAGE SERVICES LIMITED, Absolute Interpreting and Translations Ltd, All successful bidders as per original contract notice +16 more · 3 awards

    • Foreign language translation software package
    • Interpretation services
    • Justice services
    • +3
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-02aebf
  15. AwardedOpen procedureFramework3 lots

    Contact Centres and Business Services

    The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service (CCS) intended to establish a framework agreement for the provision of outsourced contact centre services, shared services and operational business process services. The framework will be used by UK Central Governme…

    Awarded to ACCENTURE (UK) LIMITED, ARVATO LIMITED, CHARLES NOVACROFT DIRECT LIMITED +17 more · 23 awards

    • Accounting and auditing services
    • Accounting review services
    • Accounting services
    • +3
    Published value
    £3.5bnceiling, not a contract size
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-02a266
  16. AwardedRoute not published

    24HR TELEPHONE HELPLINE

    Ministry of Defence · Central government · Nationwide (UK)

    Awarded to COMBAT STRESS

    • Telephone-answering services
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-04e89c
  17. AwardedLimited / restricted

    Provision of Out of hours support for the computing and distribution Helpdesk

    OPEN UNIVERSITY(THE) · Education · North East England, South East England

    The Open University's Student Computing and Distribution Helpdesk (SCDHD) are appointing an 3rd party to provide out of hours (OOH) support.

    Awarded to Norman Managed Services · 2 awards

    • Call centre
    • Telephone-answering services
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-03a5da
  18. AwardedOpen procedureFramework3 lots

    EEM0071 - Vacant Property Management Framework

    EFFICIENCY EAST MIDLANDS LIMITED · Other public body · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Efficiency East Midlands Ltd (EEM) is a not for profit consortium which establishes and manages a range of Framework and DPS agreements. Our membership has now grown to 367 public sector organisations including housing associations and ALMO…

    Awarded to Axis Europe Plc, GAP PROPERTY SERVICES (LEICESTER) LIMITED, GRATTON CONSTRUCTION LIMITED +7 more · 3 awards

    • Accommodation cleaning services
    • Building-cleaning services
    • Building-inspection services
    • +3
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-048653
  19. AwardedOpen procedure

    Out of Hours Call Handling Service

    Orbit Group Limited · Nationwide (UK)

    The Authority, is seeking to appoint a business partner to effectively and reliably deliver an Out of Hours Call Centre Handling Service Provision. This is for the handling of calls outside of the Authority’s own customer call centre operat…

    Awarded to Fortem Solutions Limited

    • Office-support services
    • Telephone-answering services
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-040ce4
  20. AwardedOpen procedure

    Wales Gypsy Roma and Traveller Advice and Advocacy Services

    Llywodraeth Cymru / Welsh Government · Wales (Cymru)

    The Welsh Government is procuring contract for a Gypsy, Roma and Traveller advice and advocacy service (“the Service”) for 2024-2028 on a pan Wales basis.

    Awarded to Tros Gynnal Plant

    • Call centre
    • Civic betterment and community facility support services
    • Community action programme
    • +3
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0469a2
  21. AwardedOpen procedure

    For the provision Out of Hours Emergency Telephone Monitoring Service

    Karbon Homes · Housing · Nationwide (UK)

    For the provision Out of Hours Emergency Telephone Monitoring Service

    Awarded to ORCA BUSINESS SUPPORT LIMITED

    • Telephone-answering services
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0421f7
  22. AwardedLimited / restricted

    Care Coordination Hub

    NHS DEVON INTEGRATED CARE BOARD · NHS & health · South West England

    The Care Co-ordination Hub provides a senior level, multi-disciplinary, clinical consultation service, including the ability to prescribe, which assesses patients' needs and navigates them to the right service, first time. Referrals are rec…

    Awarded to Medvivo Group Ltd

    • General-practitioner services
    • Guidance services
    • Services provided by medical personnel
    • +1
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-044729
  23. AwardedLimited / restricted

    Care Coordination Hub for Devon

    NHS Devon Integrated Care Board (ICB) · NHS & health · South West England

    NHS Devon ICB sought to commission a care coordination hub service for Devon. Medvivo Group Limited were awarded the contract for these services. Contract start date: 20th December 2023 Contract end date (including extension) 21st March 202…

    Awarded to Medvivo Group Ltd

    • General-practitioner services
    • Guidance services
    • Services provided by medical personnel
    • +1
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-044dd4
  24. AwardedOpen procedureFramework8 lots

    TfL 95743 Contact Centre Outsourced Services Framework

    Transport for London · Other public body · Nationwide (UK), Greater London

    This is

    Awarded to Capita Business Services, Charles Novacroft, HGS Ltd +4 more · 12 awards

    • Call centre
    • Metal
    • Office-support services
    • +1
    Published value
    Not published
    Submit via
    ProContract (Due North)login required
    Published
    Reference
    ocds-h6vhtk-034117
  25. AwardedOpen procedure

    Northern Ireland Entrepreneurship Support Service (NIESS) Enquiry Handling Service

    Belfast City Council · Local authority · West Midlands, Northern Ireland

    The Northern Ireland Enterprise Support Service (NIESS) will provide enterprise support provision across four pillars (Engage, Foundation, Enabling Growth and Accelerated Scaling) for the whole of Northern Ireland. The Enquiry Handling Serv…

    Awarded to Athena Health Care Group (Park Road) Ltd, LIKE US (NE) LIMITED · 2 awards

    • Office-support services
    • Telephone operator services
    • Telephone-answering services
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-03d4ab