Official UK procurement notice
For the provision Out of Hours Emergency Telephone Monitoring Service
Authority: Together Housing Association (Housing)
Sectors: Business Services & Consultancy (79) Delivery: UK
Awarded value£500,000published contract · exc. VAT
Submissions closed 19 Jan 2024awarded 19 Apr 2024
Awarded to Orca Business Support Ltd
What is being bought
Published requirement descriptionFor the provision Out of Hours Emergency Telephone Monitoring Service
CPV: Telephone-answering services
The lotProcurement structure
single lot · no lot value publishedLot #1For the provision Out of Hours Emergency Telephone Monitoring ServiceAwardedRenewal
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Published award criteria (2)
- Quality: 70
- Price: 30
Conditions of participation1
- Suitability
Those described in the procurement documents
What this means for your bid
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 6 Dec 2023, 06:23 GMT
- Last source update
- 19 Apr 2024, 08:46 BST
- Award evaluation window
- 19 Jan 2024 – …
- Authority reference
THG/P/00075- FTS notice number
2024/S 000-012738- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0421f7Find a Tender
How it was run
Official notice- Submission deadline
- 19 Jan 2024, 17:00 GMT
- Submission channel
- {"written"}
- Accepted languages
- en
- Bids opened
- 19 Jan 2024, 17:00 GMT
Timeline
19 Jan 2024 → 19 Apr 2024 · 3 dates- Submission deadline19 Jan 2024, 17:00 GMT
- Bids opened19 Jan 2024, 17:00 GMT
- Notice published19 Apr 2024, 08:46 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete19 Apr 2024, 08:46 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecastAwards 1
Awarded value £500,0001 contract exc. VAT
Bids received 53 from SMEs
Contracts signed 1latest 19 Apr 2024
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Orca Business Support Ltd | £500,000 † | — | Awarded |
Contracts
Contract 012738-2024-1-1 · Orca Business Support Ltd
- Signed
- 19 Apr 2024
- Value
- £500,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 5bids · 5 electronic · 1 from abroad | 3 | — | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Orca Business Support LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria