Wales Gypsy Roma and Traveller Advice and Advocacy Services

• Recurrence: 2027

CPV: Call centre · Civic betterment and community facility support services · Community action programme · Provision of services to the community · Supporting services for the government · Telephone-answering services

Procedure method

Open procedure

Legal basis

CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)

Procurement category

Services

Notice status

Awarded

Procurement threshold

Unspecified in notice

Regulatory regime

Standard

Commercial structure

Stand-alone contract (no framework)

Competition type

Competitive procedure

GPA / WTO covered

Yes (GPA)

Recurring procurement

Yes · 2027

First published

22 May 2024, 12:58 BST

Last source update

12 Sept 2024, 10:40 BST

Award evaluation window

28 Jun 2024 – …

Authority reference

C229/2023/2024

FTS notice number

2024/S 000-029209

Classification (CPV)

Call centreCivic betterment and community facility support servicesCommunity action programmeProvision of services to the communitySupporting services for the governmentTelephone-answering services

Delivery area

Wales (UKL)

Official registry OCID

ocds-h6vhtk-0469a2 Find a Tender

Publisher note: E-Tender Information: https://etenderwales.bravosolution.co.uk - The first person from your Organisation to use the Platform will be required to register on behalf of the Organisation. - Registration involves accepting a User Agreement, and providing basic information about your Organisation and about the User performing the Registration. - The User who performs the Registration becomes the Super User for the Organisation. - On registering on the Platform the Super User will select a Username and will receive a password. - The Password will be sent by e-mail to the email address that was specified in the User Details section of the Registration page. - In order to log-in to the Platform please enter your Username and Password. - Note: If you forget your Password then visit the homepage and click “Forgot your password?” - Registration should only be performed once for each Organisation. - If you think that someone in your Organisation may have already registered on this Platform then you must not register again. - Please contact the person who Registered (i.e. the Super User) in order to arrange access to the Platform. - Contact the Helpdesk immediately if you are unable to contact the Super User (for example if they have left your Organisation). - Note: If your Organisation is already registered on the Platform then you must not make any additional registration. Please contact the Helpdesk to gain access to the Platform. - Tenders must be uploaded to the BravoSolution portal by 2pm How To Find The ITT: - Once logged in you must click on ‘ITT’s Open to all Suppliers’ - The e-tender references for this contract are: project_55576, itt_108729. - Click on the title to access summary details of the contract. If you are still interested in submitting a tender, click the ‘Express an Interest button’. This will move the ITT from the ‘Open to all Suppliers’ area to the ‘My ITT’s’ on the home page. - You will then see the full details of the ITT in the qualification and technical envelopes along with any relevant documents in the ‘Attachments’ area. - Should you have any questions on the ITT, please use the ‘Messages’ area to contact the buyer directly – Please do not contact the named person at the top of this notice. (WA Ref:141145) The buyer considers that this contract is suitable for consortia bidding. 5.2 Additional Documentation (WA Ref:144504)

Submission deadline

27 Jun 2024, 14:00 BST

Submission channel

{"electronicSubmission"}

Accepted languages

en, cy

Bid validity

180 days from the deadline

Bids opened

28 Jun 2024, 09:00 BST

• TROS GYNNAL PLANTAwarded supplier TROS GYNNAL PLANT, 12 NORTH RD, CARDIFF, Wales, CF103DY