RM6226 Debt Resolution Services - Lot 1

{
  "id": "085495-2025",
  "tag": [
    "awardUpdate",
    "contractUpdate"
  ],
  "date": "2025-12-22T15:21:50Z",
  "ocid": "ocds-h6vhtk-02ca60",
  "buyer": {
    "id": "GB-FTS-3754",
    "name": "The Minister for the Cabinet Office acting through Crown Commercial Service"
  },
  "awards": [
    {
      "id": "085495-2025-RM6226-1",
      "title": "Managed Debt Collection Services",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-169911",
          "name": "See the full supplier list within Contracts Finder"
        },
        {
          "id": "GB-FTS-8425",
          "name": "The Minister for the Cabinet Office acting through Crown Commercial Service (CCS)"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "RM6226",
    "lots": [
      {
        "id": "1",
        "title": "Managed Debt Collection Services",
        "description": "Crown Commercial Service has put in place an agreement for the provision of Debt Resolution Services\nfor use by all UK public sector bodies.\nDebt Resolution Services (DRS) is a Multi-Lot Framework Agreement available for use by UK public\nsector bodies and future successor organisations which includes Central Government Departments and\ntheir arm’s length bodies and agencies, the wider public sector and third sector including, but not\nlimited to, local government, health, education, police, fire and rescue, housing associations and\ncharities.\nThis Framework Agreement replaces the Debt Management Integrator RM6180 Framework which has\nnow expired and the Debt Management Services RM6208 framework which will expire on 03/06/2022.\nIt is for delivery primarily within the United Kingdom, with some limited requirements overseas.\nThe key core services include:\n• debt prevention services,\n• managed debt collection services (managing multiple collection agencies),\n• debt collection agency services (including International Collections),\n• enforcement/warrant recovery services,\n• debt analytics (including open-banking and complimentary data and analytics),\n• data aggregation and analysis services,\n• debt analytics/solutions software and integration,\n• spend recovery analysis,\n• debt business process outsourcing,\n• fraud and error prevention and analysis,\n• debt advice and guidance services.",
        "contractPeriod": {
          "durationInDays": 1440
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48440000",
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            "description": "Financial analysis and accounting software package"
          },
          {
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          },
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          },
          {
            "id": "72212440",
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          },
          {
            "id": "72212441",
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          },
          {
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          {
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            "description": "Telephone-answering services"
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            "description": "Telephone operator services"
          },
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            "scheme": "CPV",
            "description": "Call centre"
          },
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            "description": "Supply services of personnel including temporary staff"
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        ]
      }
    ],
    "title": "RM6226 Debt Resolution Services  - Lot 1",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "classification": {
      "id": "79940000",
      "scheme": "CPV",
      "description": "Collection agency services"
    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-3754",
      "name": "The Minister for the Cabinet Office acting through Crown Commercial Service",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "Liverpool",
        "postalCode": "L3 9PP",
        "countryName": "United Kingdom",
        "streetAddress": "The Capital Building, Old Hall Street"
      },
      "details": {
        "url": "https://www.gov.uk/ccs"
      },
      "identifier": {
        "legalName": "The Minister for the Cabinet Office acting through Crown Commercial Service"
      },
      "contactPoint": {
        "email": "supplier@crowncommercial.gov.uk",
        "telephone": "+44 3454102222"
      }
    },
    {
      "id": "GB-FTS-169911",
      "name": "See the full supplier list within Contracts Finder",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Liverpool",
        "postalCode": "L3 9PP",
        "countryName": "United Kingdom",
        "streetAddress": "9th Floor, The Capital Building, Old Hall Street"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "See the full supplier list within Contracts Finder"
      },
      "contactPoint": {
        "email": "supplier@crowncommercial.gov.uk",
        "telephone": "+44 3454102222"
      }
    },
    {
      "id": "GB-FTS-8425",
      "name": "The Minister for the Cabinet Office acting through Crown Commercial Service (CCS)",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Liverpool",
        "postalCode": "L3 9PP",
        "countryName": "United Kingdom",
        "streetAddress": "9th Floor, The Capital Building, Old Hall Street"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "The Minister for the Cabinet Office acting through Crown Commercial Service (CCS)"
      },
      "contactPoint": {
        "email": "supplier@crowncommercial.gov.uk",
        "telephone": "+44 3454102222"
      }
    },
    {
      "id": "GB-FTS-3755",
      "name": "The Minister for the Cabinet Office acting through Crown Commercial Service",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Liverpool",
        "postalCode": "L3 9PP",
        "countryName": "United Kingdom",
        "streetAddress": "9th Floor, The Capital Building, Old Hall Street"
      },
      "identifier": {
        "legalName": "The Minister for the Cabinet Office acting through Crown Commercial Service"
      },
      "contactPoint": {
        "email": "supplier@crowncommercial.gov.uk",
        "telephone": "+44 3454102222"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "085495-2025-RM6226-1",
      "items": [
        {
          "id": "1",
          "title": "Managed Debt Collection Services",
          "relatedLot": "1",
          "classification": {
            "id": "79940000",
            "scheme": "CPV",
            "description": "Collection agency services"
          },
          "deliveryAddresses": [
            {
              "region": "UK"
            }
          ]
        }
      ],
      "title": "Managed Debt Collection Services",
      "value": {
        "amount": 645000000,
        "currency": "GBP"
      },
      "period": {
        "durationInDays": 1800
      },
      "status": "active",
      "awardID": "085495-2025-RM6226-1",
      "amendments": [
        {
          "id": "2",
          "rationale": "Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: The modification is required due to urgent and unforeseen circumstances that have affected the Authority’s ability to conclude necessary arrangements within the original contract term. These circumstances could not reasonably have been anticipated at the time the framework was established.",
          "description": "The modification extends the term of Lot 1 Managed Collection Services by twelve months. The end date changes from 13 December 2025 to 13 December 2026. No earlier modifications are relevant to this change."
        }
      ],
      "dateSigned": "2021-12-14T00:00:00Z"
    }
  ],
  "initiationType": "tender"
}