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Official Find a Tender notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and vehicle as published — never a Tenderline score.

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Showing 1–25 · every procedure in the catalogue, any stage.

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115 procedures

  1. Planned · tender expected Route not published

    Ayrshire Meet the Buyer 2026

    North Ayrshire Council · Local authority · Scotland

    Ayrshire Meet the Buyer 2026 Date: Thursday 25 November 2026 Venue: Ayr Racecourse, 2-6 Whitletts Road, Ayr, KA8 OJE Time: 9.30 AM – 12.30 PM The Supplier Development Programme and the Ayrshire Councils invite local businesses and third sec…

    • Asbestos removal services
    • Construction work
    • Customer Relation Management software package
    • +3
    Value
    £1
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06f6c4
  2. PlannedRoute not publishedSME suitable

    Unified Customer Relationship Management System and Contact Centre Platform

    Liverpool City Region Combined Authority · Local authority · North West England

    ** Not a call for Competition** Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform. LCRCA would be…

    • Customer Relation Management software package
    • IT services: consulting, software development, Internet and support
    • Telephone switchboards
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06ed51
  3. Awarded · Open procedureFramework10 lotsSME suitable

    CRM Platform (Donor and Session Programme)

    NHS Blood and Transplant · Central government · North East England, North West England, East Midlands, West Midlands, East of England, South West England

    NHS Blood and Transplant (NHSBT) is undertaking the Donor and Session Programme (DASP), a strategic transformation programme to modernise donor engagement, appointment booking, session management and related donor-facing and operational cap…

    Awarded to INSIGHT DIRECT (UK) LTD, PEGASYSTEMS LIMITED, Portaltech Reply Limited · 10 awards

    • Customer Relation Management software package
    • IT software package
    • Software package and information systems
    • +1
    Value
    £6.4mceiling, not a contract size
    Submit via
    Atamis (Health Family)login required
    Published
    Reference
    ocds-h6vhtk-066fef
  4. Planned · tender expected Route not published

    DN Colleges Group - Customer Relationship Management Solution and Implementation

    DN Colleges Group · Education · North East England, Yorkshire and the Humber, East Midlands, East of England, Greater London, South West England

    DN Colleges Group undertook preliminary market engagement to explore options for a new Customer Relationship Management solution supporting the learner journey from initial enquiry through application, admissions and enrolment. The engageme…

    • Customer Relation Management software package
    • Software-related services
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06d344
  5. Closed Open procedure

    Marketing Automation Platform for the National Gallery

    National Gallery · Central government · Greater London

    We are looking for an advanced, multi-channel Marketing Automation Platform to deliver improved engagement and significant income uplift. The platform should be able to intelligently and efficiently leverage our existing CRM data and respon…

    • Customer Relation Management software package
    Value
    £316k
    Submit via
    Delta eSourcingpublic page
    Published
    Reference
    ocds-h6vhtk-06848e
  6. AwardedSelective / two-stageFramework2 lots

    Asset Management Software

    Lancaster City Council · Local authority · Nationwide (UK), North West England, Wales (Cymru)

    Contract renewal for Civica Property Management.

    Awarded to CIVICA UK LIMITED, IVANTI UK LIMITED, See Contracts Finder Notice for full supplier list · 3 awards

    • Business transaction and personal business software package
    • Compliance software package
    • Customer Relation Management software package
    • +3
    Value
    £5.0bnceiling, not a contract size
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-042889
  7. PlannedRoute not published

    UOW992 Customer Relationship Management (CRM) System

    University of Worcester · Education · West Midlands

    The University of Worcester is seeking to procure and implement a new Customer Relationship Management (CRM) system to support student recruitment, communications and stakeholder engagement. The initial stage of this process is for prelimin…

    • Customer Relation Management software package
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-069d52
  8. PlannedRoute not published

    Pre-Enrolment CRM Solution

    University of Huddersfield · Education · Yorkshire and the Humber

    This is not a tender exercise. This is a scoping phase and not part of any formal procurement process and there is no commitment to carry out such a process at this stage. Participation or non-participation in this PME exercise shall not pr…

    • Customer Relation Management software development services
    • Customer Relation Management software package
    • IT services: consulting, software development, Internet and support
    • +3
    Value
    £0
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06af0c
  9. Awarded · Open procedureSME suitableVCSE suitable

    The Provision of a Leisure Management CRM Solution & Related Hardware

    Chorley Council · Local authority · North West England

    Chorley Leisure Ltd and South Ribble Leisure Ltd are the respective leisure services in their boroughs, delivering leisure, health and community services to the community. Under Chorley Council and South Ribble Council, they operate public …

    Awarded to GLADSTONE MRM LIMITED · 2 awards

    • Customer Relation Management software development services
    • Customer Relation Management software package
    Value
    £280k
    Submit via
    ProContract (Due North)login required
    Published
    Reference
    ocds-h6vhtk-05ec2a
  10. Planned · tender expected Route not published

    CRM Platform

    NATIONAL ENERGY SYSTEM OPERATOR LIMITED · Other public body · delivery region not published

    Enterprise CRM platform licensing and associated services for customer relationship management

    • Customer Relation Management software package
    • Software-related services
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06a231
  11. PlannedRoute not published

    CRM Future State Project Appraisal

    Natural History Museum · Central government · Greater London

    The Natural History Museum ('NHM') intends to review its wider digital ecosystem in the future, as the current patchwork of systems may present opportunities for broader consolidation. However, the CRM Future State Project is specifically f…

    • Customer Relation Management software package
    Value
    £0
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0699c8
  12. PlannedRoute not published

    CRM Future State Project Appraisal

    Natural History Museum · Central government · Greater London

    The Natural History Museum ('NHM') intends to review its wider digital ecosystem in the future, as the current patchwork of systems may present opportunities for broader consolidation. However, the CRM Future State Project is specifically f…

    • Customer Relation Management software package
    Value
    £0
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0699c2
  13. AwardedOpen procedureFramework5 lots

    GIS Software

    Nuclear Decommissioning Authority · Nationwide (UK), Yorkshire and the Humber

    GIS Software for NDA

    Awarded to ESRI (UK) LIMITED, IDOX SOFTWARE LTD · 3 awards

    • Accounting software development services
    • Agricultural, farming, fishing, forestry and related products
    • Application service providers
    • +3
    Value
    £1.8bnceiling, not a contract size
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-030693
  14. PlannedRoute not publishedSME suitable

    CRM System

    Karbon Homes · Housing · North East England, Yorkshire and the Humber, East Midlands, East of England, Greater London, South West England

    Community Housing are looking to implement an effective customer to include: 1. Customer Relationship Management which will be used by our contact centre to deliver a high rate of first-time fix for customers whether it is a new call or a c…

    • Customer Relation Management software development services
    • Customer Relation Management software package
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06856c
  15. Awarded · Open procedure10 lotsSME suitableVCSE suitable

    Corporate Software & Related Products and Services - ITT

    Crescent Purchasing Consortium Limited · Other public body · Nationwide (UK)

    CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…

    Awarded to supplier not published

    • Compliance software package
    • Configuration management software package
    • Contact management software package
    • +3
    Value
    £46m
    Submit via
    MultiQuotelogin required
    Published
    Reference
    ocds-h6vhtk-066897
  16. Awarded · Open procedure10 lotsSME suitableVCSE suitable

    Corporate Software & Related Products and Services - ITT

    Crescent Purchasing Consortium Limited · Other public body · Nationwide (UK)

    CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…

    Awarded to supplier not published

    • Compliance software package
    • Configuration management software package
    • Contact management software package
    • +3
    Value
    £46m
    Submit via
    MultiQuotelogin required
    Published
    Reference
    ocds-h6vhtk-0668a2
  17. Awarded · Open procedure10 lotsSME suitableVCSE suitable

    Corporate Software & Related Products and Services - ITT

    Crescent Purchasing Consortium Limited · Other public body · Nationwide (UK)

    CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…

    Awarded to supplier not published

    • Compliance software package
    • Configuration management software package
    • Contact management software package
    • +3
    Value
    £46m
    Submit via
    MultiQuotelogin required
    Published
    Reference
    ocds-h6vhtk-0668a9
  18. Planned · tender expected Route not published

    MGN0239 - Systems Provider(s) for Housing Associations

    Magna Housing · Other public body · Nationwide (UK)

    We are seeking new digital solutions across Housing, Finance, CRM, and HR that offer strong, modern functionality and can integrate seamlessly with one another. The goal is to adopt standard, out of the box processes rather than heavily cus…

    • Administration software package
    • Customer Relation Management software package
    • Database and operating software package
    • +3
    Value
    £1
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-067a97
  19. AwardedLimited / restricted

    CRM Fundraising and Donor Management SaaS

    Royal Botanic Garden Edinburgh · Scotland

    CRM Fundraising and Donor Management SaaS

    Awarded to Blackbaud Europe LTD

    • Customer Relation Management software package
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0673b4
  20. Closed Open procedure10 lotsSME suitableVCSE suitable

    Corporate Software & Related Products and Services - ITT

    Crescent Purchasing Consortium Limited · Other public body · Nationwide (UK)

    CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…

    • Compliance software package
    • Configuration management software package
    • Contact management software package
    • +3
    Value
    £46m
    Submit via
    MultiQuotelogin required
    Published
    Reference
    ocds-h6vhtk-066891
  21. Closed Selective / two-stageUtilities

    Customer Relationship Management and Billing (CRMB) Platform Procurement (Project Focus)

    ENERGIA GROUP NI HOLDINGS LIMITED · Other public body · Northern Ireland

    OVERVIEW OF REQUIREMENT Energia is seeking an experienced and forward-thinking Supplier to partner with on a transformative journey: delivering a cutting-edge, SaaS based billing and CRM platform (CRMB Platform), along with expert system im…

    • Customer Relation Management software package
    • General utility software package
    • IT services: consulting, software development, Internet and support
    Value
    £150m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0665b4
  22. PlannedRoute not publishedSME suitable

    Barbican Centre Ticketing Software

    The Mayor and Commonalty and Citizens of the City of London · Local authority · delivery region not published

    We seek to understand software solutions that support ticket sales, financial accounting and analysis, marketing strategy and execution, and customer relationship management (CRM). Together, these capabilities will enable the Barbican to de…

    • Customer Relation Management software package
    • Electronic mail software package
    • Point of sale (POS) software development services
    • +3
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0662fd
  23. AwardedOpen procedure

    Contract for the Provision of Customer Relationship Management System

    Robert Gordon University · Education · Scotland

    The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates. The overar…

    Awarded to Tribal Dynamics Ltd

    • Customer Relation Management software development services
    • Customer Relation Management software package
    • Customer services
    • +2
    Value
    £300k
    Submit via
    Public Contracts Scotlandlogin required
    Published
    Reference
    ocds-h6vhtk-0520de
  24. PlannedRoute not published

    Sales & Marketing Database

    Karbon Homes · Other public body · delivery region not published

    Moat Homes Limited (the Authority) is undertaking preliminary market engagement to inform a potential future procurement for the replacement of its current externally hosted Sales & Marketing Database that supports the Moat Homes website an…

    • Customer Relation Management software package
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-064a76
  25. Awarded · Open procedureSME suitable

    EOL AI Customer Chat Bot

    British Council · Local authority · Nationwide (UK)

    British Council is looking to award and contract to an expert service provider with an already tried and tested AI powered Chat bot to support with customer journey on its English Online website.

    Awarded to AWTG LIMITED

    • Customer Relation Management software package
    • Sales or marketing software package
    Value
    £230k
    Submit via
    TCS TAP eSourcinglogin required
    Published
    Reference
    ocds-h6vhtk-055069