Find a TenderOpen for tender Tender notice
Published 16 Oct 2026, 09:55 BST

Official UK procurement notice

The People's Network E-bikes - Customer Subscription, Service, Technology and Fleet Management Platform Provider

Authority: South Yorkshire Mayoral Combined Authority (Local council)

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£300,000≈ £92k / year · £360,000 inc. VAT
Submission deadline 16 Nov 202612:00 GMT · 30d 7h left
Clarification cut-off 6 Nov 202617:00 GMT · questions to the authority
Contract term 3 yrs 3 moends 31 Mar 2030 · starts 11 Jan 2027

What is being bought

Published requirement description

The opportunity is for a technology and customer service platform supplier to support delivery of SYMCA's new e-bikes project. The Platform Supplier shall provide and operate a digital platform that supports both the operational delivery of the scheme and the achievement of the wider programme objectives, including:

  • Branded White-Labelled Website
  • Subscription and Payment Management
  • Customer Qualification and Checks
  • Insurance and Theft Management
  • Asset Tracking and Bike Allocation
  • Customer Order Ticketing
  • IoT (Internet of Things) Integration, including GPS Tracking
  • Data Collection
  • Customer Service and Customer Relationship Management (CRM)
  • Legal and Compliance
  • Management Information, Reporting and Analytics

CPV: Customer Relation Management software development services · Customer Relation Management software package · Subscription services · Systems and technical consultancy services

The lotProcurement structure

single lot · value published
Lot #1 3 yrs 3 moSMEVCSEPublished value£300,000
Contract period: 11 Jan 2027 – 31 Mar 2030 (3 yrs 3 mo)Value: £300,000 exc. VAT · £360,000 inc. VAT
Delivery: Yorkshire & HumberEligibility: SME eligibleVCSE eligibleTurnover guideline: ~£186,231/yr≈ 2× annual value

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids are scored
Quality: 65%Price: 25%Social value: 10%
Published award criteria (3)
  • Quality
  • Price
  • Social Value

No conditions of participation were published on the notice; check the tender documents.

What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.
  • Turnover usually expected at this size: about £186,231 (twice the annual value).

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.

Competition analysis · published record, not a forecast of who will bid

How South Yorkshire Mayoral Combined Authority buys Financial analysis and accounting software package (CPV 4844), and who usually turns up

South Yorkshire Mayoral Combined Authority’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Financial analysis and accounting software package (CPV 4844) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bidWhat to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 2 of 14 known-size awards · market: CPV 4844 · Yorkshire and the Humber, n=13
14%8%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Here, local means registered in Yorkshire and the Humber.

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 11 of 16 known-location awards · market: CPV 4844 · Yorkshire and the Humber, n=16
69%6%

Most of this buyer’s recorded winners are registered in Yorkshire and the Humber.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 23 decided notices · market: CPV 4844 · UK-wide, n=17
35 days52 days

Half of these awards were announced within 35 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

The market share is a minimum: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: exactly 11 of 17 procurements with awards had no recorded rival · market: CPV 4844 · Yorkshire and the Humber, n=15
65%47%

Direct awards or one recorded bid are common here. Check the route before spending time on a bid.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer24 lots with bid counts · all categories
4% had one bid
The market5 lots with bid counts · CPV 4844 · Yorkshire and the Humber
0% had one bid
Buyer / market · select a colour for counts
1 bid4% / 0%
Buyer: 1 of 24 lots with published bid counts. Market: 0 of 5 lots with published bid counts.
2–321% / 0%
Buyer: 5 of 24 lots with published bid counts. Market: 0 of 5 lots with published bid counts.
4–633% / 60%
Buyer: 8 of 24 lots with published bid counts. Market: 3 of 5 lots with published bid counts.
7+42% / 40%
Buyer: 10 of 24 lots with published bid counts. Market: 2 of 5 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyer20 lots with estimate and award · all categories
50% below estimate
The market17 lots with estimate and award · CPV 4844 · UK-wide
53% below estimate
Buyer / market · select a colour for counts
Below estimate50% / 53%
Buyer: 10 of 20 lots with an estimate and award. Market: 9 of 17 lots with an estimate and award.
Within ±2%45% / 29%
Buyer: 9 of 20 lots with an estimate and award. Market: 5 of 17 lots with an estimate and award.
Above estimate5% / 18%
Buyer: 1 of 20 lots with an estimate and award. Market: 3 of 17 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #1CPV 484439 monthsSME suitablePublished estimate£300k
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.

A forecast, not a list of bidders.

5expected bids8% single-bid risk
forecast from 1 past contest
Forecast chances for this lot
1 bid8%
Chance this lot gets 1 bid: 8%. This is a forecast.
2–325%
Chance this lot gets 2–3: 25%. This is a forecast.
4–611%
Chance this lot gets 4–6: 11%. This is a forecast.
7+56%
Chance this lot gets 7+: 56%. This is a forecast.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

Based on 1 comparable award. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.

A statistical guide from past awards, not a price to bid.

£275k8% below estimate
1 comparable award
Forecast compared with the buyer’s estimate
Middle 50%£222k–£300k
Half of likely prices fall between £222,096 and £300,000.
Estimate£300k
The buyer published an estimate of £300,000 for this lot.
A 29% chance the award lands exactly on the estimate.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

SupplierWon in this categoryLive contractsAward vs estimate
11 wins in Yorkshire and the Humber1 panel places
£106m46 awards in 36m · last 1 months ago21 live · £2.0bn
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

at estimate n=1
8 wins in Yorkshire and the Humber10 panel places
£47m102 awards in 36m · last this month35 live · £66m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

11% below n=11
2 wins in Yorkshire and the Humber
£925k8 awards in 36m · last 1 months ago4 live · £113k
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

57% below n=1
£22m14 awards in 36m · last 3 months ago4 live · £8.7m
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

17% below n=2
1 win in Yorkshire and the Humber
£157k2 awards in 36m · last 4 months ago2 live · £157k
i

Public contracts this supplier still holds.

Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book.

Unexpired says nothing about spare capacity.

no comparable pairs
About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the match score are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Open for tender
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
16 Oct 2026, 09:55 BST
Last source update
16 Oct 2026, 09:55 BST
Award evaluation window
Submission end – 7 Dec 2026
Authority reference
DN833138
FTS notice number
2026/S 000-097745
Latest notice
Tender notice (UK4)
Classification (CPV)
Customer Relation Management software development servicesCustomer Relation Management software packageSubscription servicesSystems and technical consultancy services
Delivery area
Yorkshire & Humber (UKE3)
Official registry OCID
ocds-h6vhtk-07891b Find a Tender

How to participate & submission route

Official notice Submit via ProContract (Due North)
Submission portal named on this notice: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Requests to participate (first stage)
—
Tender submission deadline
16 Nov 2026, 12:00 GMT
Clarification deadline
6 Nov 2026, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release
Published estimate £300,000 excludes VAT (£360,000 including VAT).

Timeline

16 Oct 2026 → 11 Jan 2027 · 5 dates
  1. Tender notice published1 day ago
    16 Oct 2026, 09:55 BST
  2. Today
    17 Oct 2026
  3. Clarification questions byin 21 days
    6 Nov 2026, 17:00 GMT
  4. Submission deadlinein 30 days
    16 Nov 2026, 12:00 GMT
  5. Award decision expected byin 52 days
    7 Dec 2026, 23:59 GMT
  6. Contract startsin 86 days
    11 Jan 2027

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    16 Oct 2026, 09:55 BST
    UK4

Commercial outcome & contract awards

Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

South Yorkshire Mayoral Combined Authority

Contracting authorityPublic authority - sub-central government GB-PPON: PDBT-6675-QXPN 11 Broad Street West, Sheffield, Yorkshire & Humber, S1 2BQContact email

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender