Official UK procurement notice
Provision of a Multi-Authority Employability, Case Management and Employer Relationship Management Solution: Integrated Management Information System for Employability and Skills across the Edinburgh and South East Scotland City Regional Deal Area
Authority: Capital City Partnership
Capital City Partnership is seeking to appoint a supplier to provide, implement, host, support, maintain and develop a regional Software as a Service Customer Relationship Management and Management Information System. The solution will support employability, skills and related community-based service delivery across multiple organisations and local authority areas within the Edinburgh and South East Scotland region. The solution must operate securely across multiple organisations and support appropriate role-based access, organisational permissions and information-governance controls. Current volumes are provided for information and pricing purposes and do not constitute guaranteed minimum or maximum usage. CCP may extend the Contract by up to four successive periods of up to one year each, giving a maximum potential Contract Term of eight years.
What is being bought
Published requirement descriptionCapital City Partnership is seeking to appoint a supplier to provide, implement, host, support, maintain and develop a regional Software as a Service Customer Relationship Management and Management Information System. The solution will support employability, skills and related community-based service delivery across multiple organisations and local authority areas within the Edinburgh and South East Scotland region.
CPV: Application service providers · Customer Relation Management software package · Maintenance of information technology software · Software supply services · Software-related services · System and support services
The lotProcurement structure
single lot · value publishedLot #1Capital City Partnership (CCP) is seeking to appoint a supplier to provide, implement,…RenewalPublished value£1,250,000
Capital City Partnership (CCP) is seeking to appoint a supplier to provide, implement, host, support, maintain and develop a regional Software as a Service Customer Relationship Management and Management Information System supporting employability, skills and related community-based service delivery.
The solution will support participant and case management, referrals, action planning, interventions, outcome recording, employer engagement, vacancy management, programme and project management, reporting and management information, document management, configurable forms and workflows, user and organisation management, audit and compliance, data exchange, accessibility, data portability and public-facing functionality.
The solution must operate securely across multiple organisations and support appropriate role-based access, organisational permissions and information-governance controls. The supplier will provide cloud hosting, infrastructure, resilience, business continuity, backup and recovery, disaster recovery, monitoring, maintenance, software updates, technical support, service management and ongoing product development.
The current service supports approximately 1,000 active users across approximately 110 participating organisations and six local-authority areas. Current volumes are provided for information and pricing purposes and do not constitute guaranteed minimum or maximum usage.
The solution must be established, mature and already operational within live customer environments. CCP is not seeking the development of a bespoke platform. The solution must be configurable, scalable and capable of accommodating changes to users, organisations, programmes, geographic areas, data volumes, reporting requirements, integrations and functionality throughout the Contract Term.
The successful supplier will be responsible for mobilisation, implementation, transition, data migration where required, testing, training, go-live support and continuity of service. The supplier will also provide ongoing support, maintenance, service management, product development, continuous improvement and exit and transition assistance.
The Contract will have an initial term of four years. CCP may extend the Contract by up to four successive periods of up to one year each, giving a maximum potential Contract Term of eight years. Full details of the requirements, current operating environment, functional requirements, technical requirements, pricing arrangements, evaluation methodology and contractual terms are contained in the procurement documents.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (6)
- Functional Requirements: 25%
- Technical Requirements: 10%
- Mobilisation and Continuity of Service: 10%
- Service Management: 10%
- Continuous Improvement, Product Roadmap and Innovation: 15%
- price: 30%
Published award criteria (6)
- Functional Requirements: 25
- Technical Requirements: 10
- Mobilisation and Continuity of Service: 10
- Service Management: 10
- Continuous Improvement, Product Roadmap and Innovation: 15
- Price: 30
- Suitability
No minimum requirements apply under this subsection.
- Economic & financial standing
The relevant selection criteria will be included in the SPD module
- Technical & professional ability
No minimum requirements apply under this subsection.
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
- Turnover usually expected at this size: about £2,500,000 (twice the annual value).
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula. Turnover is an indicative market norm (≈2× annual value), not a published condition.
Competition analysis · published record, not a forecast of who will bid
How Capital City Partnership buys Software-related services (CPV 7226), and who usually turns up
Capital City Partnership has little published record in this market. Frameworks and DPS are left out: they draw different bid counts. Whole-market view: Software-related services (CPV 7226) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Across this market, small firms won 37% of awards with a known supplier size.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
Local means the winner is registered in the region where that award was delivered. The market figure counts awards delivered in Scotland.
A local branch does not count if the registered address is elsewhere.
Across this market, 24% of winners were registered in the delivery region.
i
How long buyers here take to decide after bids close.
Middle value in days from the bid deadline to the award date, on competitions that published both.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards have an award date within 54 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
Thin markets produce this too; it is not proof of a tailored specification.
Across this market, 83% of awarded procurements had no recorded rival.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid33%
2–333%
4–611%
7+22%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Awards below, close to or above the estimate, per lot. The buyer side adds below-threshold contracts with a pre-award estimate; an award inside a published range counts as close.
Past prices are a guide, not a bid price.
Below estimate55%
Within ±2%24%
Above estimate20%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1Capital City Partnership (CCP) is seeking to appoint a supplier to provide, implement,…CPV 7226Published estimate£1.3m
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative.
A forecast, not a list of bidders.
1 bid9%
2–341%
4–633%
7+17%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
Based on 5 comparable awards. Each lot reflects its own category; forecasts for different lots of the same notice are not comparative.
A statistical guide from past awards, not a price to bid.
Middle 50%£1.0m–£1.2m
Estimate£1.3m
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
No earlier contract of this buyer matches this lot on the published record.
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
| Supplier | Won in this category | Live contracts | Award vs estimate |
|---|---|---|---|
CapgeminiLarge | £769m34 awards in 36m · last 1 month ago | 6 live · £569m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=2 |
Softcat PlcLarge | £278m369 awards in 36m · last this month | 105 live · £569m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | at estimate n=5 |
DeloitteLarge | £225m111 awards in 36m · last 1 month ago | 26 live · £187m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 3% below n=14 |
CGI IT UK LimitedLarge | £159m29 awards in 36m · last 1 month ago | 4 live · £46m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | 5% below n=11 |
| £47m56 awards in 36m · last 1 month ago | 14 live · £13m iPublic contracts this supplier still holds. Its awards whose published end date is still in the future, with their values. Many contracts publish no end date, so this is a floor, not the whole book. Unexpired says nothing about spare capacity. | no comparable pairs |
About this data
- Source. Official UK public procurement notices (Find a Tender and Contracts Finder), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly. Contracts Finder appears in live search, the Retender Radar, contract pages, organisation counts, the earlier contracts and past suppliers on a tender's competition panel, the buyer's decision figure and its award against estimate; the other analytical figures are built from Find a Tender notices.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Open for tender
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 22 Sept 2026, 16:01 BST
- Last source update
- 30 Oct 2026, 11:06 GMT
- Award evaluation window
- 11 Jan 2027 – …
- Authority reference
CCP-CRM-MIS-2026- FTS notice number
2026/S 000-103079- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0777ddFind a Tender
- Electronic trading
- e-invoicing allowed · electronic payment
- Performance terms
Contract performance conditions are set out in the procurement documents, including Appendix F – Software and Software as a Service (SaaS) Services Agreement.
- Review procedure
An economic operator that suffers, or risks suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 may bring proceedings in the Court of Session. Before bringing proceedings, the economic operator must inform Capital City Partnership of the alleged breach and its intention to bring proceedings. Proceedings must be brought within the applicable statutory time limits. A mandatory standstill period will apply before the Contract is entered into.
Publisher note: NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=846997. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:846997) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=846997
How to participate & submission route
Official notice Submit via Public Contracts Scotland- Requests to participate (first stage)
- —
- Tender submission deadline
- 11 Jan 2027, 12:00 GMT
- Clarification deadline
- —
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 11 Jan 2027, 12:00 GMT
Timeline
30 Oct 2026 → 11 May 2027 · 5 dates- Next notice expected13 days ago30 Oct 2026
- Notice published13 days ago30 Oct 2026, 11:06 GMT
- Today12 Nov 2026
- Submission deadlinein 59 days11 Jan 2027, 12:00 GMT
- Bids openedin 59 days11 Jan 2027, 12:00 GMT
- Bids must remain valid untilin 180 days11 May 2027, 23:59 BST
Notice history
4 events · 2 releases on Find a Tender · since 30 Oct 2026- Published value updated to £1,250,00030 Oct 2026, 11:06 GMTwas £1,500,000
- Status changed to active30 Oct 2026, 11:06 GMT
- Procurement method changed30 Oct 2026, 11:06 GMT
- Deadline published: 11 Jan 2027, 12:00 GMT30 Oct 2026, 11:06 GMT
Commercial outcome & contract awards
Nothing awarded yet- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Court of SessionReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice; the tender pack is on the portal.