Find a TenderAwardedContract award notice
Published 1 Dec 2025, 15:34 GMT

Official UK procurement notice

The Provision of a Leisure Management CRM Solution & Related Hardware

Official notice

Authority: Chorley Council (Local council)·Consortium: 2 public authorities

ServicesOpen procedureAbove thresholdSME suitableVCSE suitable
Published estimate£280,000≈ £93k / year · £336,000 inc. VAT
Submissions closed 23 Jan 2026awarded 27 May 2026
Award (standstill) to Gladstone MRM Limited2 awards
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

Chorley Leisure Ltd and South Ribble Leisure Ltd are the respective leisure services in their boroughs, delivering leisure, health and community services to the community. Under Chorley Council and South Ribble Council, they operate public sports and leisure facilities. The councils/leisure companies are seeking to procure a "Cloud Hosted" Leisure Management System from a single supplier.

  • No preliminary market engagement: A UK2 was published by it appears we can't select it to link it to this notice. Notice identifier: 2025/S 000-041200 Procurement identifier (OCID): ocds-h6vhtk-0561e9

CPV: Customer Relation Management software development services · Customer Relation Management software package

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£280,000
Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £280,000 exc. VAT · £336,000 inc. VAT
Delivery: North WestEligibility: SME eligibleVCSE eligible
Extensions: 2 x 1 year
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please see the Conditions of Participation in the tender documents.

  • Technical & professional ability

    Please see the Conditions of Participation in the tender documents.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 40%Price: 45%Social value: 15%
Published award criteria (3)
  • Price: Price Weighting
  • Quality: Responses to quality questionnaire
  • Social Value: Social Value submission
Conditions of participation2
  • Economic & financial standing

    Please see the Conditions of Participation in the tender documents.

  • Technical & professional ability

    Please see the Conditions of Participation in the tender documents.

What this means for your bid
  • Price carries 45 of 100 points: a 10% discount moves about 4.5 points. Quality carries 40 of 100: the paper moves it further than the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
1 Dec 2025, 15:34 GMT
Last source update
1 Jun 2026, 11:44 BST
Award evaluation window
Submission end – 27 Feb 2026
Authority reference
PN0006
FTS notice number
2025/S 000-078582
Latest notice
Contract award notice (UK6)
Classification (CPV)
Customer Relation Management software development servicesCustomer Relation Management software package
Delivery area
North West (UKD4)
Official registry OCID
ocds-h6vhtk-05ec2a Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
23 Jan 2026, 12:00 GMT
Clarification deadline
16 Jan 2026, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.the-chest.org.uk ↗

Project Ref: DN799185

Social Value submissions via the Social Value Portal

Ref: Sl0-0000-37LHJ

Timeline

1 Dec 2025 → 10 Jun 2026 · 8 dates
  1. Tender notice published329 days ago
    1 Dec 2025, 15:34 GMT
  2. Clarification questions by283 days ago
    16 Jan 2026, 17:00 GMT
  3. Submission deadline276 days ago
    23 Jan 2026, 12:00 GMT
  4. Award decision expected by240 days ago
    27 Feb 2026, 23:59 GMT
  5. Contract starts209 days ago
    1 Apr 2026, 00:00 BST
  6. Assessment summaries sent153 days ago
    27 May 2026, 00:00 BST
  7. Latest notice published147 days ago
    1 Jun 2026, 11:44 BST
  8. Standstill ends138 days ago
    10 Jun 2026, 23:59 BST

Notice history

5 events · 2 releases on Find a Tender · since 1 Dec 2025
  1. Tender notice published
    1 Dec 2025, 15:34 GMT
    UK4
  2. Contract award notice published
    1 Jun 2026, 11:44 BST
    UK6
  3. Status changed to complete
    1 Jun 2026, 11:44 BST
  4. Contract signature expected
    28 Aug 2026, 23:59 BST
    scheduled
  5. Contract signature expected
    30 Sept 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value (inc. VAT) £843,1562 awards inc. VAT; no net value published
Bids received 65 from SMEs
Awarded toValueDateStatus
Gladstone MRM Limited1 Apr 2027 – 31 Mar 2030 · up to 31 Mar 2032Extensions: All contracts for software, support, hosting and maintenance must run for 3 or 5 years expiring on the 31 March 2030/2032. This agreement must cover both the Leisure Management System and any other additional solutions/modules as part of the bidder response in the commercial schedule. Bidders should note that the 3 and 5 year contract terms are to begin from go live date.£475,178 inc. VAT27 May 2026standstill to 10 Jun 2026Standstill
Gladstone MRM Limited1 Apr 2027 – 31 Mar 2030 · up to 31 Mar 2032Extensions: All contracts for software, support, hosting and maintenance must run for 3 or 5 years expiring on the 31 March 2030/2032. This agreement must cover both the Leisure Management System and any other additional solutions/modules as part of the bidder response in the commercial schedule. Bidders should note that the 3 and 5 year contract terms are to begin from go live date.£367,978 inc. VAT26 May 2026standstill to 10 Jun 2026Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6final-stage tenders50—

Contracting authority & participating public bodies

2 public bodies on the notice

Chorley Council

Contracting authorityPublic authority - sub-central government GB-PPON: PBDH-2434-XWYH Union Street, Chorley, North West, PR7 1ALContact email

Consortium members and other public bodies

  • South Ribble Borough CouncilContracting authorityPublic authority - sub-central governmentGB-PPON: PHRY-1373-GMVN Leyland, North WestContact email

Bidders & participating suppliers

1 commercial party on the notice
  • GLADSTONE MRM LIMITEDAwarded supplierGB-COH: 01548633GB-PPON: PRHV-9662-QQBZ Gladstone House Hithercroft Road, Oxfordshire, South East, OX10 9BTContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender