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Showing 1–25 · every procedure in the catalogue, any stage.

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93 procedures

  1. Closes · 19 days leftOpen procedureSME suitableVCSE suitable

    Visitor and Member Experience Surveys - National Ops

    Forestry Commission · Other public body · Nationwide (UK)

    Forestry England is looking for a research partner to design, deliver and report on three core research programmes: A. Seasonal visitor experience surveys – carried out at least three times a year through face-to-face interviews at 27 fores…

    • Customer survey services
    Value
    £323k
    Submit via
    Panacealogin required
    Published
    Reference
    ocds-h6vhtk-07747b
  2. Awarded · Open procedure2 lotsSME suitable

    Valuation Services

    Connexus Homes Limited · Other public body · West Midlands

    Connexus is seeking to appoint a panel of suitably qualified RICS Registered Valuers to deliver a comprehensive range of valuation services across its operating areas of Shropshire and Herefordshire. The appointed valuers will support Conne…

    Awarded to Bridgehouse Valuation Services Ltd, Bruton Knowles Ltd, Halls Holdings Ltd · 2 awards

    • Auction organisation services
    • Building surveying services
    • Commercial property management services
    • +3
    Value
    £420k
    Submit via
    Delta eSourcingpublic page
    Published
    Reference
    ocds-h6vhtk-06cacb
  3. Closed Open procedureFrameworkUtilities

    Port of Dover - Customer Experience Consultant Framework

    Dover Harbour Board · Other public body · delivery region not published

    The Port wishes to procure Customer Experience Consultancy Framework to support the IGNITE programme.

    • Business and management consultancy and related services
    • Customer satisfaction survey
    • Customer services
    • +3
    Value
    £0ceiling, not a contract size
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-06e696
  4. AwardedOpen procedure

    Tenant Satisfaction Measures Survey

    Ipswich Borough Council · Local authority · East of England

    Ipswich Borough Council are currently out to tender for the provision of Tenant Satisfaction Measures Survey. This opportunity is available in the 'Current Tenders' area of portal. Interested parties are invited to express their interest to…

    Awarded to Acuity Research & Practice Ltd

    • Customer satisfaction survey
    • Customer survey services
    • Housing services
    • +3
    Value
    £45k
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06965f
  5. Planned · tender expected Route not publishedSME suitable

    West Yorkshire District Travel Diary Survey

    West Yorkshire Combined Authority · Local authority · Yorkshire and the Humber

    West Yorkshire Combined Authority (WYCA) and Local Authorities require high-quality, robust data on the travel behaviour of residents across West Yorkshire to inform policy-making; support the development, appraisal and evaluation of transp…

    • Customer satisfaction survey
    • Customer survey services
    • Economic research services
    • +3
    Value
    £250k
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06d60c
  6. Closed Open procedure

    Net Promoter Score

    FAIR4ALL FINANCE LIMITED · delivery region not published

    Fair4All Finance is requesting quotation for an organisation to lead the design, development and delivery of a Net Promoter Score (NPS) survey across our key stakeholders. By creating an NPS survey and analysing the results, we aim to provi…

    • Customer survey services
    • Survey design services
    • Survey services
    Value
    £10k
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-06d10e
  7. Closed Open procedure

    Annual Residents Survey

    Great Yarmouth Borough Council · Local authority · East of England

    The Council is now seeking to secure an Annual Resident Survey to measure and track perceptions over the delivery of a 4-year Pride-in-Place investment plan, comprising a range of revenue and capital projects.

    • Customer satisfaction survey
    • Customer survey services
    Value
    £95k
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-06cfc5
  8. AwardedSelective / two-stage

    Provision of a Customer Experience Insight and Survey Feedback Solution

    XC TRAINS LIMITED · West Midlands

    A supplier capable of providing an 'always-on' customer feedback survey solution, along with functionality for the presentation of live results and support with advanced ad hoc insights. The 'always-on' survey needs to be accessible to cust…

    Awarded to supplier not published

    • Customer satisfaction survey
    • Customer survey services
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-04e303
  9. Closed Selective / two-stageFramework

    Customer Experience Measurement Solution

    CalMac Ferries Limited · Scotland

    ​​CFL are looking to partner with a Supplier who will not only provide the technology to apply best practice Customer Experience measurement but will also support the full customer research framework and leverage advances in AI to ensure we…

    • Customer survey services
    Value
    Not published
    Submit via
    Public Contracts Scotlandlogin required
    Published
    Reference
    ocds-h6vhtk-06c9a8
  10. Awarded · Open procedureSME suitableVCSE suitable

    Provision of Customer Insight/Feedback Tool

    Karbon Homes · Charity · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    Together Housing is seeking a product and service solution to measure customer satisfaction on a transactional basis. The customer insight/feedback tool is to be used by multiple workstreams to gather customer feedback after a particular co…

    Awarded to Customer Sure Limited

    • Customer satisfaction survey
    • Customer survey services
    • Market and economic research; polling and statistics
    Value
    £0
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-050291
  11. Awarded · Open procedure

    Provision on Tenant Satisfaction Measures (TSM)

    Karbon Homes · Charity · delivery region not published

    Together Housing Association (THA) require the services of an Agency Partner to assist us in the administration and running of our Tenant Satisfaction Measures Survey (TSMs), as to be compliant with the conditions set out by the Housing Reg…

    Awarded to The Leadership Factor (t/a TLF Research)

    • Customer satisfaction survey
    • Customer survey services
    • Market and economic research; polling and statistics
    • +1
    Value
    £0
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-06120b
  12. PlannedRoute not published

    Preliminary Market Engagement: Customer Data Project

    Wythenshawe Community Housing Group · Housing · delivery region not published

    WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity. The supplier must deliver inclusive an…

    • Customer survey services
    • Data capture services
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-06bdd6
  13. Awarded · Open procedureSME suitableVCSE suitable

    Community Safety Public Perception Survey

    The Police and Crime Commissioner for Suffolk · Police & fire · East of England

    Suffolk Police, the Police and Crime Commissioner for Suffolk (PCC), Suffolk County Council and Community Safety Partnerships representatives from Babergh, East Suffolk, Mid Suffolk, Ipswich, and West Suffolk are seeking a delivery partner …

    Awarded to Social and Market Strategic Research Limited · 2 awards

    • Customer satisfaction survey
    • Customer survey services
    • Survey analysis services
    • +2
    Value
    £280k
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-05ed3e
  14. Closed Selective / two-stageUtilitiesSME suitable

    Voice of the Customer Platform

    AFFINITY WATER LIMITED · Other public body · East of England, Greater London, South East England

    To appoint a supplier to carry out services to deliver the voice of the customer platform, the outputs of which contribute to our CMEX score. The platform needs the capability to create and send surveys with Affinity Water branding, provide…

    • Customer survey services
    Value
    £417k
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-06ab5f
  15. Awarded · Open procedureSME suitable

    Customer Perception Surveys

    Karbon Homes · Housing · Nationwide (UK)

    L&Q is seeking an independent, experienced research supplier to deliver a three‑year programme of Tenant Satisfaction Measures (TSM) surveys in line with the Regulator of Social Housing's requirements. The supplier will be responsible for m…

    Awarded to BMG Research Ltd

    • Customer satisfaction survey
    • Customer survey services
    • Market research services
    Value
    £345k
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-061078
  16. Planned · tender expected Route not published

    ScottishPower - Supplies

    SCOTTISH POWER UK PLC · Nationwide (UK)

    Scottish Power is part of the Iberdrola Group, which uses Go Supply as its global supplier registration partner. For the purpose of this notice, a reference to Scottish Power includes Scottish Power UK PLC and all companies within the Scott…

    • Agricultural, forestry, horticultural, aquacultural and apicultural services
    • Architectural, construction, engineering and inspection services
    • Conductors' batons
    • +3
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-067a7b
  17. Planned · tender expected Route not published

    Scottishpower - Services

    SCOTTISH POWER UK PLC · Nationwide (UK)

    Scottish Power is part of the Iberdrola Group, which uses Go Supply as its global supplier registration partner. For the purpose of this notice, a reference to Scottish Power includes Scottish Power UK PLC and all companies within the Scott…

    • Agricultural, forestry, horticultural, aquacultural and apicultural services
    • Architectural, construction, engineering and inspection services
    • Construction machinery and equipment
    • +3
    Value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-067a79
  18. Awarded · Open procedure

    Annual Financial Inclusion Survey

    FAIR4ALL FINANCE LIMITED · Nationwide (UK)

    Fair4All Finance is seeking a provider that can undertake an annual survey of adults in Great Britain examining issues relating to financial product usage and financial exclusion. A key goal of the survey is for us to gain a better understa…

    Awarded to YouGov PLC

    • Customer survey services
    Value
    £163k
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-064ba4
  19. Awarded · Open procedureSME suitable

    DFE - INTERTRADEIRELAND - ALL ISLAND BUSINESS MONITOR

    InterTradeIreland · Central government · Northern Ireland

    InterTradeIreland has awarded a contract to a Supplier to undertake 16 quarterly surveys (over 3 years with an option to extend for a 4th year) with data collection and analysis for Q1 2026 to Q4 2029 on business confidence and various all-…

    Awarded to PERCEPTIVE INSIGHT MARKET RESEARCH LTD

    • Customer services
    • Customer survey services
    • Market research services
    • +2
    Value
    £899k
    Submit via
    eTendersNIlogin required
    Published
    Reference
    ocds-h6vhtk-0610cb
  20. Awarded · Open procedure2 lots

    Lot 2 Public Perception Surveying

    Police and Crime Commissioner for West Midlands · Police & fire · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    To conduct regular and comprehensive surveys to gauge public perception of the police Authority, including trust, satisfaction, and areas of concern. This will help us align our strategies with community expectations and improve our public …

    Awarded to Mel Research

    • Customer satisfaction survey
    • Customer survey services
    • Survey design services
    • +1
    Value
    £0
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-059ce2
  21. AwardedOpen procedureSME suitable

    Mystery Shopping at Household Waste Recycling Centre (HWRC's)

    Kent County Council · Local authority · South East England

    KCC has the statutory responsibility to provide a Household Waste Recycling Centre (HWRC) service to residents, of which we currently have 19 in Kent. The HWRCs are for the disposal of household waste and accept a wide range of materials. T…

    Awarded to Mystery Shoppers Ltd

    • Customer survey services
    Value
    £160k
    Submit via
    ProContract (Due North)login required
    Published
    Reference
    ocds-h6vhtk-0604b6
  22. AwardedOpen procedureSME suitable

    TSM and Customer Feedback Surveying Services

    Connexus Homes Limited · Other public body · West Midlands

    Connexus requires a qualified provider to design, deliver, and report on Tenant Satisfaction Measure (TSM) perception surveys in full compliance with the Regulator of Social Housing’s guidelines. Other satisfaction surveys will also be requ…

    Awarded to Acuity Research & Practice Ltd

    • Customer satisfaction survey
    • Customer survey services
    • Survey conduction services
    • +2
    Value
    £144k
    Submit via
    Delta eSourcingpublic page
    Published
    Reference
    ocds-h6vhtk-05f607
  23. Closed Open procedure

    LDC & EBC - Tenant Satisfaction Measures

    Eastbourne Borough Council · Local authority · South East England

    Lewes District and Eastbourne Borough Councils wish to invite quotes for the supply of services in respect of conducting Tenant Satisfaction Surveys of Council tenants in a prescribed way. This is called the Tenant Satisfaction Measures (TS…

    • Customer satisfaction survey
    • Customer survey services
    • Telephone survey services
    Value
    £150k
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-0652f0
  24. Planned · tender expected Route not publishedFrameworkSME suitableVCSE suitable

    Education Recruitment Advertising and Resourcing Services (NERARS)

    Southern Universities Management Services (SUMS) · Other public body · Nationwide (UK)

    The Education Recruitment Advertising and Resourcing Services Framework Agreement supports the public sector with education recruitment advertising and resourcing as well as student recruitment advertising. The current framework is made up …

    • Advertising and marketing services
    • Advertising campaign services
    • Advertising consultancy services
    • +3
    Value
    £120mceiling, not a contract size
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-064e5b
  25. Closed Open procedureSME suitable

    RFQ for the Provision of Tenant Satisfaction Measures (TSM) Perception Survey Services

    ROCHDALE BOROUGHWIDE HOUSING LIMITED · Other public body · North West England

    RBH is seeking a suitably experienced organisation to deliver the survey delivery and data collection elements only of an ongoing Tenant Satisfaction Measures perception survey.

    • Customer satisfaction survey
    • Customer survey services
    Value
    £38k
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0612be