Official UK procurement notice
Community Safety Public Perception Survey
Authority: The Police and Crime Commissioner for Suffolk (Police & fire)
What is being bought
Published requirement descriptionSuffolk Police, the Police and Crime Commissioner for Suffolk (PCC), Suffolk County Council and Community Safety Partnerships representatives from Babergh, East Suffolk, Mid Suffolk, Ipswich, and West Suffolk are seeking a delivery partner for a project that obtains and interprets the views of Suffolk residents on community safety.
During 2025 a new Police and Crime Plan was developed covering the period 2025-2029, this has set out the policing priorities across Suffolk. The plan focuses on preventing crime and working with communities to make Suffolk a safer place to live, work, travel, and invest.
This survey will offer partners across Suffolk an insight into the views of residents to help shape activity at a community safety partnership level. All partners also want to be able to ensure that longitudinal information is available to help inform current strategic priorities and delivery. The work will build upon themed and localised consultations previously undertaken along with needs assessments undertaken for strategy development.
The partners are inviting bids from potential providers with extensive experience in large-scale, primary, human research within the community safety environment. This should specifically include policing, community safety, Criminal Justice and/or victims and witnesses of crime. The project will be a large scale, research survey giving a reliable and robust assessment of public perception of community safety and local policing. The successful provider would be expected to consult a representative cohort of Suffolk residents to seek their views and perceptions of community safety and local policing in the county to measure and understand progress being made against our priorities to inform policy and practice. This should be large enough to allow for segmentation at district level, on a demographic basis and between victims and non-victims
CPV: Customer satisfaction survey · Customer survey services · Survey analysis services · Survey conduction services · Survey services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£280,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Social Value
- Quality
- Price
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 2 Dec 2025, 15:56 GMT
- Last source update
- 22 Jun 2026, 09:36 BST
- Award evaluation window
- Submission end – 2 Mar 2026
- Authority reference
7F-2025-C024- FTS notice number
2026/S 000-001456- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05ed3eFind a Tender
How it was run
Official notice- Submission deadline
- 2 Feb 2026, 12:00 GMT
- Clarification deadline
- 26 Jan 2026, 16:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
All details and tender documents can be found at -7force.force.com ↗
Timeline
2 Dec 2025 → 22 Jun 2026 · 10 dates- Planning notice published324 days ago2 Dec 2025, 15:56 GMT
- Next notice expected304 days ago22 Dec 2025, 23:59 GMT
- Tender notice published287 days ago8 Jan 2026, 13:06 GMT
- Clarification questions by269 days ago26 Jan 2026, 16:00 GMT
- Submission deadline262 days ago2 Feb 2026, 12:00 GMT
- Award decision expected by234 days ago2 Mar 2026, 23:59 GMT
- Assessment summaries sent217 days ago20 Mar 2026
- Standstill ends205 days ago31 Mar 2026, 23:59 BST
- Contract starts175 days ago1 May 2026, 00:00 BST
- Latest notice published122 days ago22 Jun 2026, 09:36 BST
Notice history
9 events · 5 releases on Find a Tender · since 2 Dec 2025- Pipeline notice published2 Dec 2025, 15:56 GMTUK1
- Tender notice published8 Jan 2026, 13:06 GMTUK4
- Status changed to active8 Jan 2026, 13:06 GMT
- Deadline published: 2 Feb 2026, 12:00 GMT8 Jan 2026, 13:06 GMT
- Tender notice published8 Jan 2026, 13:44 GMTUK4
- Contract award notice published20 Mar 2026, 17:02 GMTUK6
- Status changed to complete20 Mar 2026, 17:02 GMT
- Contract signature expected20 Apr 2026, 23:59 BSTscheduled
- Contract details notice published22 Jun 2026, 09:36 BSTUK7
Published amendments (1)
Change to contract dates
Routine re-releases (5)
- 2026-01: 1 release · 8 Jan 2026
- 2025-12: 1 release · 2 Dec 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Social and Market Strategic Research LtdCommunity Service Public Perception Survey1 May 2026 – 30 Apr 2028 · up to 30 Apr 2030Extensions: 2 x 12 month optional extensions · Options: 2 x 12 months | £298,300same award published again · counted once | 20 Mar 2026standstill to 31 Mar 2026 | Standstill |
| Social and Market Strategic Research Ltd | £298,300 † | — | Awarded |
Contracts
Community Safety Public Perception Survey · Social and Market Strategic Research Ltd
- Signed
- 1 Jun 2026
- Value
- £298,300
- Period
- 1 Jun 2026 – 31 May 2028 · up to 31 May 2030 with extensions
- Status
- active
- Extensions
- 2 x 12 month optional extensions
1 agreed KPI: KPI's do not need to be published due to the contract value.
- KPI's do not need to be published due to the contract value.
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 2final-stage tenders | 2 | 0 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- SMSR UK LtdAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender