Net Promoter Score

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  "date": "2026-07-22T14:57:09+01:00",
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    "name": "FAIR4ALL FINANCE LIMITED"
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    "title": "Net Promoter Score",
    "value": {
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      "amountGross": 10000
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    "status": "active",
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    "description": "Fair4All Finance is requesting quotation for an organisation to lead the design, development and delivery of a Net Promoter Score (NPS) survey across our key stakeholders. \nBy creating an NPS survey and analysing the results, we aim to provide a consistent and comparable measure of stakeholder value; enable targeted performance improvement and support stakeholder relationship management.\nOur key stakeholders are:\n•\tMainstream banks\n•\tChallenger banks \n•\tNon-bank lenders \n•\tInsurers, Brokers and Distributors \n•\tInvestors \n•\tCDFIs (investees and others)\n•\tCredit Unions (recipients of grant and other funding and support)\n•\tTrade bodies (eg All Together Money, Responsible Finance, UK Finance, ABI, BIBA)\n•\tCivil society organisations (eg Scope, SEA)\n•\tConsumer Organisations and Financial Inclusion Champions (eg Fair By Design, Citizens Advice, Which?)\nWe aim to repeat this survey every two years.",
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      "id": "GB-COH-11810533",
      "name": "FAIR4ALL FINANCE LIMITED",
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      "address": {
        "region": "UKI42",
        "country": "GB",
        "locality": "London",
        "postalCode": "E1 7EX",
        "countryName": "United Kingdom",
        "streetAddress": "16-18 Middlesex Street"
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        "email": "procurement@fair4allfinance.org.uk"
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  "language": "en",
  "initiationType": "tender"
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