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Official procurement procedure

Preliminary Market Engagement: Customer Data Project

Customer survey services
Data capture services
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Wythenshawe Community Housing Group: "Preliminary Market Engagement: Customer Data Project". Published status: planning. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityWythenshawe Community Housing GroupScope & CategoriesNot publishedSubmission Window
planning
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Wythenshawe Community Housing Group
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Wythenshawe Community Housing Group. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 0 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityWythenshawe Community Housing Group
Procedure methodNot published
Procurement categoryNot published
Statusplanning
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published26 Jun 2026, 10:49 BST
Last source update26 Jun 2026, 10:49 BST
Recurring procurementNot published
ClassificationCustomer survey services, Data capture services
Delivery areaLocation not published
OCIDocds-h6vhtk-06bdd6
What is being bought
WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity. The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting. The solution should be scalable to meet future requirements and support WCHG in improving services and achieving equitable outcomes for residents. The indicative contract duration is 12 months, from 1 September 2026 to 31 August 2027
What changed
From the official release history
  1. Status changed to planning
    26 Jun 2026, 10:49 BST
  2. Official notice release published
    26 Jun 2026, 10:49 BST
  3. Buyer information updated
    26 Jun 2026, 10:49 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planning
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Pipeline notice
    26 Jun 2026, 10:49 BST
  2. Procedure published
    26 Jun 2026, 10:49 BST
  3. engagement
    10 Jul 2026, 23:59 BST · scheduled
    WCHG is seeking an experienced supplier to support the collection and verification of customer data across a minimum of 5,000 households, with the potential for further surveys and re-contact activity. The supplier must deliver inclusive and empathetic customer engagement, achieve strong response rates (targeting over 60%), provide translation and safeguarding support, and ensure high standards of data quality, security, governance, auditability and reporting. The solution should be scalable to meet future requirements and support WCHG in improving services and achieving equitable outcomes for residents. The indicative contract duration is 12 months, from 1 September 2026 to 31 August 2027.
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Wythenshawe Community Housing Group

Contracting authority GB-PPON-PHPP-3148-QWPQ
View buyer profile

  • Wythenshawe Community Housing Group (WCHG)
    buyer

    GB-PPON: PHPP-3148-QWPQ
    8 Poundswick Ln, Wythenshawe, Manchester, UKD33, M22 9TA, GB
    franzdaniel.sagun@wchg.org.uk
    +44 3001110000
Documents (1)
Official links; attachments are not copied
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleNot published