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AwardedFind a Tender · award

TSM and Customer Feedback Surveying Services

Buyer: Connexus Homes Limited →

View official notice ↗Official source

BuyerConnexus Homes Limited
StatusAwarded
Deadline16 Jan 2026
Value£144,000
Published3 Mar 2026

What is being bought

Connexus requires a qualified provider to design, deliver, and report on Tenant Satisfaction Measure (TSM) perception surveys in full compliance with the Regulator of Social Housing’s guidelines. Other satisfaction surveys will also be required such as new tenant surveys (up to 500 p.a.) and other service area feedback surveys, such as ASB, new kitchen/bathroom installations, and/or others as required. These are not expected to exceed 1,000 combined surveys p.a. (excluding TSMs).

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

1

Statusactive
Value£103,000

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-05f607
Latest release ID018964-2026
Latest release timestampTue Mar 03 2026 14:01:42 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/083027-2025
Tender statuscomplete
Procurement methodopen
Procurement method detailsBelow threshold - open competition
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release2

Notice history

DateEventReference
3 Mar 2026award, contract018964-2026
15 Dec 2025tender083027-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (2 releases)
3 Mar 2026 · 018964-2026 · award, contract
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15 Dec 2025 · 083027-2025 · tender
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