Lot 2 Public Perception Surveying

{
  "id": "027236-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-03-25T11:27:49Z",
  "ocid": "ocds-h6vhtk-059ce2",
  "buyer": {
    "id": "GB-PPON-PHLH-1699-TDLT",
    "name": "Police and Crime Commissioner for West Midlands"
  },
  "awards": [
    {
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      "items": [
        {
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          "relatedLot": "2",
          "deliveryAddresses": [
            {
              "region": "UKC",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKD",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKE",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKF",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKG",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
              "region": "UKH",
              "country": "GB",
              "countryName": "United Kingdom"
            },
            {
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            {
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            {
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          ]
        }
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-03000946",
          "name": "MEL RESEARCH LIMITED"
        }
      ],
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    }
  ],
  "tender": {
    "id": "WMP0889",
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        "status": "complete"
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    ],
    "title": "Lot 2 Public Perception Surveying",
    "status": "complete",
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    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
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    "description": "To conduct regular and comprehensive surveys to gauge public perception of the police Authority, including trust, satisfaction, and areas of concern. \nThis will help us align our strategies with community expectations and improve our public relations.",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure"
  },
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    {
      "id": "GB-PPON-PHLH-1699-TDLT",
      "name": "Police and Crime Commissioner for West Midlands",
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      "address": {
        "region": "UKG31",
        "country": "GB",
        "locality": "Birmingham",
        "postalCode": "B4 6AT",
        "countryName": "United Kingdom",
        "streetAddress": "Lloyd House, Colmore Circus Queensway"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PHLH-1699-TDLT",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@westmidlands.police.uk"
      }
    },
    {
      "id": "GB-COH-03000946",
      "name": "MEL RESEARCH LIMITED",
      "roles": [
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      ],
      "address": {
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        "country": "GB",
        "locality": "Birmingham",
        "postalCode": "B2 5DP",
        "countryName": "United Kingdom",
        "streetAddress": "Somerset House, 37 Temple Street"
      },
      "details": {
        "url": "http://www.melresearch.co.uk",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "03000946",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "info@melresearch.co.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PMTH-7256-VPZH",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "2",
      "title": "Lot 2: Public Perception Surveying",
      "value": {
        "amount": 488346,
        "currency": "GBP",
        "amountGross": 586015
      },
      "period": {
        "endDate": "2028-03-30T23:59:59+01:00",
        "startDate": "2026-04-01T00:00:00+01:00",
        "maxExtentDate": "2030-03-30T23:59:59Z"
      },
      "status": "active",
      "awardID": "2",
      "renewal": {
        "description": "The Contract Term shall be for a period of 2 years with the option to extend by a further period of up to 24 months"
      },
      "documents": [
        {
          "id": "027236-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/027236-2026",
          "format": "text/html",
          "noticeType": "UK7",
          "description": "Contract details notice on Find a Tender",
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          "datePublished": "2026-03-25T11:27:49Z"
        }
      ],
      "dateSigned": "2026-03-25T00:00:00Z",
      "hasRenewal": true,
      "agreedMetrics": [
        {
          "id": "1",
          "title": "Survey sample",
          "description": "The supplier must provide a representative sample of residents from each of the seven local authority areas within the West Midlands. The sample size for each area and region as a whole must be sufficient to achieve a 95% confidence level with a +/- 4% confidence interval.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ]
        },
        {
          "id": "2",
          "title": "Demographic representatives of survey sample",
          "description": "The survey sample must reflect the demographic makeup of each local authority area, including age, gender, ethnicity, and urban/rural spread. Weighting should be applied appropriately",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ]
        },
        {
          "id": "3",
          "title": "Reports provided to OPCC in line with agreed reporting schedule",
          "description": "The supplier must deliver reports to the OPCC in accordance with the agreed schedule (e.g. quarterly), including any ad hoc reporting deadlines as reasonably required.",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ]
        }
      ],
      "aboveThreshold": true
    }
  ],
  "initiationType": "tender"
}

{
  "id": "057613-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-09-18T11:08:50+01:00",
  "ocid": "ocds-h6vhtk-059ce2",
  "buyer": {
    "id": "GB-PPON-PHLH-1699-TDLT",
    "name": "Police and Crime Commissioner for West Midlands"
  },
  "tender": {
    "id": "ocds-h6vhtk-059ce2",
    "lots": [
      {
        "id": "1",
        "title": "Lot 1: Victim Insights Platform",
        "value": {
          "amount": 0,
          "currency": "GBP",
          "amountGross": 0
        },
        "status": "active",
        "renewal": {
          "description": "The Contract Term shall be for a period of 2 years with the option to extend by a further period of up to 24 months"
        },
        "hasRenewal": true,
        "description": "To procure a robust and user-friendly platform that captures, analyses, and reports\non victim experiences and feedback. This platform will be instrumental in improving our\nservices to victims and ensuring that victims' voices are heard and acted upon.",
        "awardCriteria": {
          "criteria": [
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              "name": "Simple description",
              "type": "price",
              "description": "Assessments will be conducted as part of this competitive tendering procedure, to identify the Most Advantageous Tender (MAT). The assessment criteria are as follows:\nPrice: 30%\nQuality: 60%\nSocial Value: 10%"
            }
          ],
          "weightingDescription": "Assessments will be conducted as part of this competitive tendering procedure, to identify the Most Advantageous Tender (MAT). The assessment criteria are as follows:\nPrice: 30%\nQuality: 60%\nSocial Value: 10%"
        },
        "contractPeriod": {
          "endDate": "2028-02-18T23:59:59+00:00",
          "startDate": "2026-02-19T00:00:00+00:00",
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      },
      {
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        "title": "Lot 2: Public Perception Surveying",
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        "renewal": {
          "description": "The Contract Term shall be for a period of 2 years with the option to extend by a further period of up to 24 months"
        },
        "hasRenewal": true,
        "description": "To conduct regular and comprehensive surveys to gauge public perception of the\npolice Authority, including trust, satisfaction, and areas of concern. This will help us align our\nstrategies with community expectations and improve our public relations",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Simple description",
              "type": "price",
              "description": "Assessments will be conducted as part of this competitive tendering procedure, to identify the Most Advantageous Tender (MAT). The assessment criteria are as follows:\nPrice: 30%\nQuality: 60%\nSocial Value: 10%"
            }
          ],
          "weightingDescription": "Assessments will be conducted as part of this competitive tendering procedure, to identify the Most Advantageous Tender (MAT). The assessment criteria are as follows:\nPrice: 30%\nQuality: 60%\nSocial Value: 10%"
        },
        "contractPeriod": {
          "endDate": "2028-02-18T23:59:59+00:00",
          "startDate": "2026-02-19T00:00:00+00:00",
          "maxExtentDate": "2030-02-18T23:59:59+00:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
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            "id": "79311000",
            "scheme": "CPV",
            "description": "Survey services"
          },
          {
            "id": "79311100",
            "scheme": "CPV",
            "description": "Survey design services"
          },
          {
            "id": "79342310",
            "scheme": "CPV",
            "description": "Customer survey services"
          },
          {
            "id": "79342311",
            "scheme": "CPV",
            "description": "Customer satisfaction survey"
          }
        ]
      },
      {
        "id": "2",
        "relatedLot": "2",
        "additionalClassifications": [
          {
            "id": "79311000",
            "scheme": "CPV",
            "description": "Survey services"
          },
          {
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            "scheme": "CPV",
            "description": "Survey design services"
          },
          {
            "id": "79342310",
            "scheme": "CPV",
            "description": "Customer survey services"
          },
          {
            "id": "79342311",
            "scheme": "CPV",
            "description": "Customer satisfaction survey"
          }
        ]
      }
    ],
    "title": "Provision of  Lot 1: Victim Insights Platform and Lot 2 Public Perception Surveying",
    "value": {
      "currency": "GBP",
      "amountGross": 0
    },
    "status": "active",
    "documents": [
      {
        "id": "L-1",
        "url": "https://sell2.in-tend.co.uk/blpd/home",
        "description": "All Tenders must be submitted through In-tend e-tendering portal (https://sell2.in-tend.co.uk/blpd/home), for the avoidance of doubt, submissions made by any other method will not be accepted",
        "documentType": "biddingDocuments"
      },
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "057613-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/057613-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-09-18T11:08:50+01:00"
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    ],
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2026-01-26T23:59:59+00:00"
    },
    "description": "West Midlands Police is inviting Tenderers for two distinct lots aimed at enhancing our\nunderstanding of our services to victims and wider public confidence in policing. The first lot\nfocuses on procuring a Victim Insights Platform, while the second lot involves undertaking\ncomprehensive Public Perception Surveying.  \nFurther details of requirements and how  bidders can respond are found in the ITT pack and relevant appendices.",
    "tenderPeriod": {
      "endDate": "2025-10-14T10:00:00+01:00"
    },
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
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      ],
      "electronicSubmissionPolicy": "allowed"
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    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "All Tenders must be submitted through In-tend e-tendering portal (https://sell2.in-tend.co.uk/blpd/home), for the avoidance of doubt, submissions made by any other method will not be accepted",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PHLH-1699-TDLT",
      "name": "Police and Crime Commissioner for West Midlands",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKG31",
        "country": "GB",
        "locality": "Birmingham",
        "postalCode": "B4 6AT",
        "countryName": "United Kingdom",
        "streetAddress": "Lloyd House, Colmore Circus Queensway"
      },
      "details": {
        "classifications": [
          {
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE",
            "description": "Public undertaking"
          }
        ]
      },
      "identifier": {
        "id": "PHLH-1699-TDLT",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Katie Fletcher ",
        "email": "katie.fletcher@westmidlands.police.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}