Official UK procurement notice
EEM0026 Heating and Hot Water Systems Framework
Authority: EFFICIENCY EAST MIDLANDS LIMITED (Public body)
What is being bought3 lots · detail below
Published requirement descriptionEfficiency East Midlands Ltd (EEM) is a not for profit consortium which establishes and manages a range of Frameworks and Dynamic Markets agreements. Our membership includes public sector organisations such as housing associations and ALMO's, local authorities, NHS trusts, education providers, emergency services, government agencies and charities.
EEM have also established a formal collaboration with 3 like-minded procurement consortia -
Westworks, South East Consortium and Advantage South West. The membership list for these three consortia may be obtained from the following website addresses:
www.southeastconsortium.org.uk ↗
www.advantagesouthwest.co.uk ↗
The aim is to work together to align processes and practices, share our frameworks where possible and provide the best possible services to our combined members and usership. All current and future members and users of EEM are able to access this Framework.
EEM have conducted this tender exercise to procure a Heating and Hot Water Systems Framework. The framework has been awarded based on the II.2.5 Award Criteria.
CPV: Boiler installation work · Boiler installations · Central-heating equipment · Central-heating installation work · Central-heating radiators and boilers and parts · Commissioning of heating installations · Detection apparatus · District heating · District heating boiler · District-heating mains construction work · Electric instantaneous or storage water heaters and immersion heaters · Electrical installation work of heating and other electrical building-equipment · +15 more
How this framework works
From the published notice- Bids received
- 20 bids received · 17 suppliers appointed
Lots and requirements (3)Procurement structure
3 lots · no lot values published · evaluation weights differ by lotLot #1Domestic Heating and Hot Water SystemsCancelled UK, North East +9
Lot 1 has been created to support members manage the servicing and maintenance of their domestic property heating and hot water systems ensuring compliancy and adherence to servicing cycles, repairs and emergency callout are also be covered by this Lot.
Lot 1 includes for the supply and installation of new boilers, heating systems, alterations and full and partial upgrades required to a range of fuel systems.
The following services are not an exhaustive list of services covered by Lot 1:
- Basic and comprehensive servicing, maintenance, and repair of domestic heating systems
- Servicing, maintenance, and repair of domestic boilers
- Attendance to break downs and emergency repairs
- Back-up to in-house Gas Team for domestic gas repairs and servicing
- Installation of boilers and heating systems, alterations and full and partial upgrades as required to a range of fuel systems.
- Gas safety Inspection and landlords certification
- Any additional elements of work associated with the above listed or relevant to Lot 1.
All of the services described above are mandatory elements covered by Lot 1 of the framework.
Lot 1 has been split into geographical sublots and EEM have appointed 8 contractors per sublot
Sublot 1a - Midlands
Sublot 1b - National Coverage
The framework has been procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described in this notice as being authorised users. The call-off contracts to be awarded may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. The estimated lot value as described in this notice takes into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the lots and geographical sub-lots
Lot #2Commercial Heating and Hot Water SystemsCancelled North East, North West +8
Lot 2 has been created to support Members manage the servicing and maintenance of their commercial property heating systems ensuring compliancy and adherence to servicing cycles, repairs and emergency callouts will also be covered by this lot. Lot 2 also include the for the supply and installation of new boilers, heating systems in a range of fuel types, alterations and full and partial upgrades as required, including plant rooms.
The following services are not an exhaustive list of services covered by Lot 2.
- Basic and comprehensive servicing, maintenance, and repair of commercial heating systems
- Servicing, maintenance, and repair of commercial boilers
- Attendance to break downs and emergency repairs
- Installation of boilers and heating systems, alterations and full and partial upgrades including plant and boiler houses as required, commercial systems will allow for a range of fuel systems
- Gas safety inspection and landlords certification
- Any additional elements of work associated with the above listed or relevant to Lot 2
All of the services described above are mandatory elements covered by Lot 2 of the framework.
Lot 2 is split into geographical sublots and EEM have appointed 8 contractors per sublot.
Sublot 1c - Midlands
Sublot 1d - National Coverage
The framework is being procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described within this notice as being authorised users.
The framework is being procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described within this notice as being authorised users.
The call-off contracts to be awarded may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. The estimated lot value as described in this notice into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the lots and geographical sub-lots.
Lot #3Renewable Heating and Hot Water SystemsCancelled North East, North West +8
Lot 3 has been created to support Members manage the servicing and maintenance of their renewable heating systems ensuring compliancy and adherence to servicing cycles, repairs and emergency callouts will also be covered by this lot. Lot 3 also includes the for the design, supply and installation of new renewable heating systems, alterations and full and partial upgrades as required.
The following services are not an exhaustive list of services covered by Lot 3:
- Servicing, maintenance, repair and installation of renewable heating systems including air source and ground source systems, solar pv and thermal systems, combined heat and power generating boilers, biomass and wood burning systems.
- Attendance to break downs and emergency repairs
- Heating systems designs, alterations, and full and partial upgrades
- Renewable heat source inspections and reports
- Any additional elements of work associated with the above listed or relevant to Lot 3.
All of the services described above are mandatory elements covered by Lot 3 of the framework.
Lot 3 is split into geographical sublots and EEM have appointed 8 Contractors on to each sublot:
Sublot 1f - Midlands
Sublot 1g - National Coverage
The framework has been procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described in this notice as being authorised users.
The call-off contracts to be awarded may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. The estimated lot value as described in this notice takes into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the lots and geographical sub-lots
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Price | Split |
|---|---|---|---|
| 1 · Domestic Heating and Hot Water Systems | 40% | 60% | |
| 2 · Commercial Heating and Hot Water Systems | 40% | 60% | |
| 3 · Renewable Heating and Hot Water Systems | 40% | 60% |
- Price carries 60 points on every lot: a 10% discount moves about 6 points.
- “EEM0026 Heating and Hot Water Systems Framework” is a framework: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 19 Nov 2024, 16:42 GMT
- Last source update
- 18 Aug 2025, 12:40 BST
- Award evaluation window
- 29 Apr 2025 – …
- Authority reference
EEM0026- FTS notice number
2025/S 000-049465- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04bd04Find a Tender
Publisher note: The call-off contracts to be awarded pursuant to the framework agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. Please note that the total framework value stated within this notice is in relation to the full 4-year framework and takes into consideration the lot structure, length of call off contracts and that the EEM membership may grow over the framework lifetime. The total framework value is split amongst the lots and each lot value is specified within the relevant section of this notice. The framework has been procured by EEM on behalf of the organisations that have been accepted as authorised users. Authorised users are classed as any current company law member, any future company law members and any user that has been authorised access to the frameworks and other public procurement tools provided by EEM. EEM is incorporated as a company limited by guarantee and is owned and governed by a small number of organisations who make up our 'Company Law Members' all of which are Contracting Authorities in their own right. The Framework Agreements being procured by the procurement exercise begun by publication of the Contract Notice will be entered by EEM as the Contracting Authority which will have undertaken and completed that procurement exercise. Any reference in the Contract Notice or tender documents to Contracting Authority is deemed to be and include a reference to EEM. The organisations entitled to access and use the Framework Agreements awarded at conclusion of the procurement exercise begun by publication of the Contract Notice are: Any current EEM Member - being an organisation which is a Company Law Member of EEM at the date of this Contract Notice and being one of the organisations who owns and governs EEM; Any Future Member of EEM, from time to time Company Law Members and the EEM Board may appoint additional organisations to become Company Law Members. All Future Members will also be Contracting Authorities in their own right; and A Framework User - being an organisation who has signed and agreed to the terms of accessing EEM Frameworks and who is authorised to access the frameworks and other public procurement tools provided by EEM. EEM frameworks may accessed by all publicly funded organisations. Frameworks can be used by any organisation that falls in to one or more of the categories listed below and can be identified through the links provided as users in accordance with the Public Contracts Regulations 2015 or the Procurement Act 2023. The list of potential framework users below is not exhaustive of all organisations who can utilise EEM services, access will be granted to any publicly funded organisation. Registered Social Landlords in England and Wales, including but not limited to 1. Registered Social Landlords in England and Wales, including but not limited to https://www.gov.uk/government/publications/registered-providers-of-social-housing 2. Local Authorities, including but not limited to England and List of councils in Wales 3. National Health Service (NHS) bodies including NHS Trusts, foundation trusts, Integrated Care Boards or Partnerships, GP federations and other health and social care providers within England and Wales 4. All emergency services including Police Forces, fire and rescue departments and emergency medical services 5. All education establishments including but not limited to, schools maintained by local authorities, academy trusts, colleges, universities and other further education establishments 6. Registered Charities with a relevant link to the core purpose and services provided by EEM 7. All other contracting authorities as defined in the Public Contracts Regulations 2015 or the Procurement Act 2023
How it was run
Official notice- Appointment period ends
- 29 Apr 2025, 14:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 29 Apr 2025, 14:30 BST
Timeline
20 Jan 2025 → 18 Aug 2025 · 4 dates- Next notice expected20 Jan 2025
- Admission / appointment period endsperiod end, not a bid countdown29 Apr 2025, 14:00 BST
- Bids opened29 Apr 2025, 14:30 BST
- Notice published18 Aug 2025, 12:40 BST
Notice history
5 events · 3 releases on Find a Tender · since 18 Feb 2025- Published value published: £850,000,00018 Feb 2025, 15:09 GMT
- Status changed to active18 Feb 2025, 15:09 GMT
- Procurement method changed18 Feb 2025, 15:09 GMT
- Deadline published: 29 Apr 2025, 14:00 BST18 Feb 2025, 15:09 GMT
- Status changed to complete18 Aug 2025, 12:40 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast6 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 4 of these contracts carry the same published figure, £100,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Lot 1 c Commercial Heating and Hot Water Systems Midlands
- Signed
- 30 Jul 2025
- Value
- ceiling above
- Status
- active
Lot 1d Commercial Heating and Hot Water Systems National
- Signed
- 30 Jul 2025
- Value
- ceiling above
- Status
- active
Lot 1a Domestic Heating and Hot Water Systems Midlands
- Signed
- 30 Jul 2025
- Value
- £250,000,000
- Status
- active
Lot 1 b Domestic Heating and Hot Water Systems National
- Signed
- 30 Jul 2025
- Value
- £200,000,000
- Status
- active
Lot 1e Renewable Heating and Hot Water Systems Midlands
- Signed
- 30 Jul 2025
- Value
- ceiling above
- Status
- active
Lot 1f Renewable Heating and Hot Water Systems National
- Signed
- 30 Jul 2025
- Value
- ceiling above
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 20bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Royal Courts Of JusticeReview body
- The Cabinet OfficeReview contact point
Framework contractors & participating bidders
19 commercial parties on the notice- Alternative Heat LtdFramework contractor
- Axis Europe plcFramework contractor
- Carbon Savings Ltd t/a WarmaUK LtdFramework contractor
- D & K Heating Services LimitedFramework contractor
- Direct Heating Solutions LimitedFramework contractor
- Dodd Group (Midlands) LimitedFramework contractor
- Foster Building Services LimitedFramework contractor
- GAP Property Services (Leicester) LimitedFramework contractor
- Heating & Process Engineering Services LtdFramework contractor
- Matthews and TannertFramework contractor
Show 9 more suppliers
- Matthews and Tannert LtdFramework contractor
- PHS Home Solutions LimitedFramework contractor
- PHS Home Solutions LimitedFramework contractor
- Phoenix Gas Services LtdFramework contractor
- Renuvo LtdFramework contractor
- Sureserve Compliance Central LimitedFramework contractor
- Sureserve Compliance Northwest LtdFramework contractor
- TSG Building Services PlcFramework contractor
- UK Gas Services LimitedFramework contractor
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria