Appello Careline Limited: UK Public Sector Contracts Won & Awards
Large organisation·Hampshire·South East England·Main market: Telephone-answering services
Official UK PPONPPBB-1568-HJRG
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How many tenders this supplier has won.
Tenders with at least one award to it. Award records are shown too, because one framework can carry many call-offs.
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How many different public bodies have awarded to this supplier.
Buyers named on its awards, with duplicate names merged.
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How much this supplier has won, by published values.
Sum of award values where it was the only winner, VAT excluded, framework ceilings left out.
Not turnover. Not every award publishes a value.
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Awards to this supplier in the last 12 months.
Award records dated in the last 12 months, against the two years before.
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Contracts that finish in the next 18 months.
Published contracts with an end date in that window. No end date, not counted.
A likely retender, not a certain one.
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Where this supplier has delivered.
Delivery regions published on its awarded tenders. A tender with several regions counts in each.
Where the work was, not where the company is based.
Where they wini
What kind of work is bought here.
Notices by procurement category (CPV). A notice with several categories counts in each.
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What kind of work is bought here.
Notices by procurement category (CPV). A notice with several categories counts in each.
12 lot-level observations (12 awarded lots, 100%, plus 0 envelope awards without lot links; pending awards included) · top CPV classes
7951 Telephone-answering services4 observations · 36% · lots3512 Surveillance and security systems and devices2 observations · 18% · lots4861 Database systems1 observations · 9% · lots7221 Programming services of packaged software products1 observations · 9% · lots7995 Exhibition, fair and congress organisation services1 observations · 9% · lots8500 Health and social work services1 observations · 9% · lots8532 Social services1 observations · 9% · lotsi
How much this supplier has won, by published values.
Sum of award values where it was the only winner, VAT excluded, framework ceilings left out.
Not turnover. Not every award publishes a value.
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What one of this supplier’s wins is usually worth.
Middle value of the same awards as the total above.
Largest published awards iThe biggest published awards. Awards to a single supplier with a published value, largest first, so you can check the totals against the notice. A repeated framework total can appear here. Open the notice to check. | Authority | Awarded | Term | Published value |
|---|---|---|---|---|
| Out of Hours Call Centre | Optivo | — | — | £1,288,980 † |
| Lot 2. Monitoring and Alarm Receiving Centre (ARC) Services | ASTER GROUP LIMITED | 17 Jul 2026 | 4 yrs · up to 8 yrs | £1,224,025 ≈ £306k/yr |
| Trent & Dove - Warden Call & Telecare Services ID619 | TRENT & DOVE HOUSING LIMITED | — | 3 yrs · up to 5 yrs | £128,635 † ≈ £43k/yr |
| Tender for the Provision of Digital Telehealth Care System | Halton Borough Council | — | — | £53,256 † |
| Provision of Call Handling Services | Amplius Living | — | 6 mo | £30,948 † |
Where they deliveri
Where this supplier has delivered.
Delivery regions published on its awarded tenders. A tender with several regions counts in each.
Where the work was, not where the company is based.
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Where this supplier has delivered.
Delivery regions published on its awarded tenders. A tender with several regions counts in each.
Where the work was, not where the company is based.
ITL1 delivery regions on the notice · 11 of 11 awarded procedures publish one · a procedure with several regions counts in each
Who they sell toi
Which buyers publish the most notices here.
Buyers ranked by the number of notices, duplicate names merged.
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Which buyers publish the most notices here.
Buyers ranked by the number of notices, duplicate names merged.
Authorities named on this supplier’s published awards · ranked by distinct procedures · award records explode on framework and DPS panels
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What kinds of public bodies buy here.
Notices by the buyer’s type as published, otherwise by its name.
- Local authority 25% (3 awards)
- Other public body 25% (3 awards)
- Type not classified 25% (3 awards)
- NHS & health 17% (2 awards)
- Housing 8% (1 awards)
| Authority | Procedures | Share | Award records | Last activity |
|---|---|---|---|---|
| NHS Shared Business Services Limited | 1 | 9.1% | 2 | 17 Mar 2023 |
| ASTER GROUP LIMITED | 1 | 9.1% | 1 | 17 Jul 2026 |
| Construction Industry Training Board | 1 | 9.1% | 1 | 31 Jul 2026 |
| Optivo | 1 | 9.1% | 1 | 3 Nov 2022 |
| Longhurst Group | 1 | 9.1% | 1 | 27 Jul 2022 |
| Karbon Homes | 1 | 9.1% | 1 | 9 Jul 2026 |
| Shropshire Council | 1 | 9.1% | 1 | 20 Dec 2024 |
| TRENT & DOVE HOUSING LIMITED | 1 | 9.1% | 1 | 22 Jul 2026 |
Share = of the 11 procedures with an award naming this supplier. Last activity = award date, or notice publication when no award date was published.
Contracts endingi
Contracts that finish in the next 18 months.
Published contracts with an end date in that window. No end date, not counted.
A likely retender, not a certain one.
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Contracts that finish in the next 18 months.
Published contracts with an end date in that window. No end date, not counted.
A likely retender, not a certain one.
Published end dates only · 3 of 12 awards carry one · not a retender forecast
| Contract | Ends | Published value |
|---|---|---|
| Digital Care Call - Maintenance Contract | 31 Dec 2026 | £35,971 |
Recent awards
Latest 12 of 12 award records naming this supplier
| Award / procedure | Authority | Awarded | Award value |
|---|---|---|---|
| Out of Hours Call Centre | Optivo | Not published | Not published |
| Longhurst Out of Hours Call Centre | Longhurst Group | Not published | Not published |
Data coverage & method
- Source: Find a Tender OCDS award and contract releases. An award record is one award × this supplier; a procedure can carry many (panels, call-offs).
- Market observations are awarded lots, or one envelope award when the notice publishes no lot links. Region = delivery ITL1 on the notice, not the supplier’s registered address.
- Authority type: official OCDS UK contracting-authority type when the notice publishes one; otherwise a Tenderline name/id class; otherwise “not classified”. Purchasing hubs with no published type stay unclassified.
- Published value attributable to this supplier alone: £2.7m across single-supplier awards, framework / DPS ceilings excluded. Coverage is partial and the figure is not turnover, so it is not shown as a headline.
- Contract end dates: published on 3 of 12 awards; 1 end within 18 months.
- Each figure’s own method and sample is behind its ; the long form is on Methodology.
- Never shown: contact details, reliability or payment scores, affiliations, predicted wins.
Identifiers consolidated into this page (9 historical Find a Tender publication identifiers)
Official notices referenced this supplier under these publication identifiers. Alias URLs are not separate pages.
Canonical page id: GB-PPON:PPBB-1568-HJRG