Find a TenderAwarded without competitionContract details notice

Published 9 Jul 2026, 13:16 BST

Official UK procurement notice

Digital Care Call - Maintenance Contract

Authority: Thirteen Housing Group Limited (Housing)

Below threshold - without competition

Sectors: Radio, television, communication, telecommunication and related equipment (32)Business Services & Consultancy (79) Delivery: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)

+6 more

East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)South West (UKK)

Awarded value£35,971published contract · inc. VAT

Awarded 1 Jan 2026no call for competition

Awarded to Appello Careline Limited

What is being bought

Published requirement description

To provide maintenance services for Digital Care Call.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: North East, North West, Yorkshire & Humber, East Midlands, West Midlands, East of England, London, South East, South West

32500000 Telecommunications equipment and supplies 79512000 Call centre

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 9 Jul 2026, 13:16 BST
Last source update: 9 Jul 2026, 13:16 BST
Authority reference: THIR 25 222
FTS notice number: 2026/S 000-064700
Latest notice: Contract details notice (UK7)
Delivery area: North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 more
South West (UKK)
Official registry OCID: ocds-h6vhtk-06c77d Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
9 Jul 2026, 13:16 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value (inc. VAT) £35,9711 contract inc. VAT; no net value published

Contracts signed 1latest 1 Jan 2026

Awarded to	Value	Date	Status
Appello Careline Limited	£35,971 inc. VAT †	—	Awarded

Contracts

Digital Care Call - Maintenance Contract · Appello Careline Limited
Signed
1 Jan 2026
Value
£35,971 inc. VAT
Period
1 Jan 2026 – 31 Dec 2026 · up to 31 Dec 2027 with extensions
Status
active
Extensions
1 x 12 month

Contracting authority & participating public bodies

Thirteen Housing Group Limited

Contracting authorityPublic authority - sub-central government GB-MPR: 7522 · GB-PPON: PYPT-9749-ZYLR 2 Hudson Quay, Windward Way, MIDDLESBROUGH, North East, TS2 1QGContact email

Bidders & participating suppliers

1 commercial party on the notice

APPELLO CARELINE LIMITEDAwarded supplierGB-COH: 03229746GB-PPON: PPBB-1568-HJRG Oregon House, New Milton, South East, BH25 5NNContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender9 Jul 2026, 13:16 BST