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Official procurement procedure
Longhurst Out of Hours Call Centre
Call centre
Telephone-answering services
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Longhurst Group: "Longhurst Out of Hours Call Centre". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | Longhurst Group | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: Longhurst Group
Market Analytics
Derived from OCDS awards & bid statistics
Published history for Longhurst Group. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
9Bids / Report
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate availablePayment Terms
Check noticePublished terms
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityLonghurst Group | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published27 Jul 2022, 12:12 BST | Last source update27 Jul 2022, 12:12 BST | Recurring procurementNot published |
ClassificationCall centre, Telephone-answering services | ||
Delivery area | ||
OCIDocds-h6vhtk-0316c6 | ||
What is being bought
Longhurst Group is seeking solutions from suitably qualified and experienced Service Providers to enter into a long-term arrangement for the delivery of their Out of Hours call handling services. Longhurst Group intends to enter into contract with the successful Service Provider for a period of 5 years, with an initial term of three years and 2 further one year extensions. The estimated value of the contract is c £130k pa ex VAT.
What changed
From the official release history
- tender value changed
27 Jul 2022, 12:12 BST - Status changed to complete
27 Jul 2022, 12:12 BST - Official notice release published
27 Jul 2022, 12:12 BST - Submission deadline changed to published date
27 Jul 2022, 12:12 BST - Published value updated to £650,000
14 Feb 2022, 13:39 GMT - Status changed to active
14 Feb 2022, 13:39 GMT - Official notice release published
14 Feb 2022, 13:39 GMT - Submission deadline changed to 16 Mar 2022, 12:00 GMT
14 Feb 2022, 13:39 GMT - Buyer information updated
14 Feb 2022, 13:39 GMT
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcancelledPublished valueNot publishedLonghurst is one of the largest housing groups in the Midlands and East of England, they own and manage over 23,500 homes and deliver a wide range of care and support services. Longhurst operate in 50 local authority areas, with over 1,200 colleagues, 10 office bases and over 80 care and support locations Longhurst Group is seeking solutions from suitably qualified and experienced Service Providers to enter into a long-term arrangement for the delivery of their Out of Hours call handling services. Longhurst Group intends to enter into contract with the successful Service Provider for a period of 5 years, with an initial term of three years and 2 further one year extensions. The estimated value of the contract is c £130k pa ex VAT. Longhurst is following an Open procurement process in accordance with the Public Contract Regulations 2015. Full details of the requirements and instructions are included in the procurement and Tender documents.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
27 Jul 2022, 12:12 BST - Award active
Not published · Not published - Contract active
Signed 30 May 2022, 00:00 BST · Not published
Commercial outcome and competition
Awards Appello careline Ltd Not published · Not published · active |
Contracts Longhurst Out of Hours Call Centre Not published · signed 30 May 2022, 00:00 BST · active |
Bid statistics bids: 9 (lot 1) electronicBids: 9 (lot 1) highestValidBidValue: 131000 (lot 1) lowestValidBidValue: 36000 (lot 1) |
Buyer and organisations in this procedure
Longhurst Group
Contracting authority GB-FTS-44057Documents (0)
Official links; attachments are not copied
No linked documents are published
Related procedures (0)
No related procedures published