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Official Find a Tender notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and vehicle as published — never a Tenderline score.

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Awards

Showing 1–25 · contract award notices — who won and for how much.

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CPV 48445000…Clear all

52 procedures

  1. Awarded · Open procedureFramework10 lotsSME suitable

    CRM Platform (Donor and Session Programme)

    NHS Blood and Transplant · Central government · North East England, North West England, East Midlands, West Midlands, East of England, South East England

    NHS Blood and Transplant (NHSBT) is undertaking the Donor and Session Programme (DASP), a strategic transformation programme to modernise donor engagement, appointment booking, session management and related donor-facing and operational cap…

    Awarded to INSIGHT DIRECT (UK) LTD, PEGASYSTEMS LIMITED, Portaltech Reply Limited · 10 awards

    • Customer Relation Management software package
    • IT software package
    • Software package and information systems
    • +1
    Published value
    £6.4mceiling, not a contract size
    Submit via
    Atamis (Health Family)login required
    Published
    Reference
    ocds-h6vhtk-066fef
  2. AwardedSelective / two-stageFramework2 lots

    Asset Management Software

    Lancaster City Council · Local authority · Nationwide (UK), North West England, Wales (Cymru)

    Contract renewal for Civica Property Management.

    Awarded to CIVICA UK LIMITED, IVANTI UK LIMITED, See Contracts Finder Notice for full supplier list · 3 awards

    • Business transaction and personal business software package
    • Compliance software package
    • Customer Relation Management software package
    • +3
    Published value
    £5.0bnceiling, not a contract size
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-042889
  3. Awarded · Open procedureSME suitableVCSE suitable

    The Provision of a Leisure Management CRM Solution & Related Hardware

    Chorley Council · Local authority · North West England

    Chorley Leisure Ltd and South Ribble Leisure Ltd are the respective leisure services in their boroughs, delivering leisure, health and community services to the community. Under Chorley Council and South Ribble Council, they operate public …

    Awarded to GLADSTONE MRM LIMITED · 2 awards

    • Customer Relation Management software development services
    • Customer Relation Management software package
    Published value
    £280k
    Submit via
    ProContract (Due North)login required
    Published
    Reference
    ocds-h6vhtk-05ec2a
  4. AwardedOpen procedureFramework5 lots

    GIS Software

    Nuclear Decommissioning Authority · Nationwide (UK), Yorkshire and the Humber

    GIS Software for NDA

    Awarded to ESRI (UK) LIMITED, IDOX SOFTWARE LTD · 3 awards

    • Accounting software development services
    • Agricultural, farming, fishing, forestry and related products
    • Application service providers
    • +3
    Published value
    £1.8bnceiling, not a contract size
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-030693
  5. Awarded · Open procedure10 lotsSME suitableVCSE suitable

    Corporate Software & Related Products and Services - ITT

    Crescent Purchasing Consortium Limited · Other public body · Nationwide (UK)

    CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…

    Awarded to supplier not published

    • Compliance software package
    • Configuration management software package
    • Contact management software package
    • +3
    Published value
    £46m
    Submit via
    MultiQuotelogin required
    Published
    Reference
    ocds-h6vhtk-066897
  6. Awarded · Open procedure10 lotsSME suitableVCSE suitable

    Corporate Software & Related Products and Services - ITT

    Crescent Purchasing Consortium Limited · Other public body · Nationwide (UK)

    CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…

    Awarded to supplier not published

    • Compliance software package
    • Configuration management software package
    • Contact management software package
    • +3
    Published value
    £46m
    Submit via
    MultiQuotelogin required
    Published
    Reference
    ocds-h6vhtk-0668a2
  7. Awarded · Open procedure10 lotsSME suitableVCSE suitable

    Corporate Software & Related Products and Services - ITT

    Crescent Purchasing Consortium Limited · Other public body · Nationwide (UK)

    CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…

    Awarded to supplier not published

    • Compliance software package
    • Configuration management software package
    • Contact management software package
    • +3
    Published value
    £46m
    Submit via
    MultiQuotelogin required
    Published
    Reference
    ocds-h6vhtk-0668a9
  8. AwardedLimited / restricted

    CRM Fundraising and Donor Management SaaS

    Royal Botanic Garden Edinburgh · Scotland

    CRM Fundraising and Donor Management SaaS

    Awarded to Blackbaud Europe LTD

    • Customer Relation Management software package
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-0673b4
  9. AwardedOpen procedure

    Contract for the Provision of Customer Relationship Management System

    Robert Gordon University · Education · Scotland

    The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates. The overar…

    Awarded to Tribal Dynamics Ltd

    • Customer Relation Management software development services
    • Customer Relation Management software package
    • Customer services
    • +2
    Published value
    £300k
    Submit via
    Public Contracts Scotlandlogin required
    Published
    Reference
    ocds-h6vhtk-0520de
  10. Awarded · Open procedureSME suitable

    EOL AI Customer Chat Bot

    British Council · Local authority · Nationwide (UK)

    British Council is looking to award and contract to an expert service provider with an already tried and tested AI powered Chat bot to support with customer journey on its English Online website.

    Awarded to AWTG LIMITED

    • Customer Relation Management software package
    • Sales or marketing software package
    Published value
    £230k
    Submit via
    TCS TAP eSourcinglogin required
    Published
    Reference
    ocds-h6vhtk-055069
  11. Awarded · Selective / two-stage

    IT Service Management (ITSM) Platform

    ORDNANCE SURVEY LIMITED · Other public body · South East England

    Ordnance Survey (OS) is Great Britain's National Mapping Service, providing the trusted location data that underpins everyday life. From transport and utilities to housing and logistics, our data supports critical infrastructure, public ser…

    Awarded to ALEMBA LIMITED

    • Computer platforms
    • Customer Relation Management software development services
    • Customer Relation Management software package
    • +1
    Published value
    £750k
    Submit via
    In-tendlogin required
    Published
    Reference
    ocds-h6vhtk-04fc4b
  12. AwardedLimited / restricted

    Customer Experience Platform

    MONEY AND PENSIONS SERVICE · North East England, North West England, Yorkshire and the Humber, East Midlands, West Midlands, East of England

    To Provide a Cloud based - Customer Experience Platform subscription, Licensing and support for the contract duration

    Awarded to CAPRICORN VENTIS LIMITED

    • Customer Relation Management software package
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-05fb64
  13. AwardedSelective / two-stage

    Customer Relationship Management System

    Activate Learning · Nationwide (UK)

    The provision, implementation and ongoing support of a CRM System.

    Awarded to RIBBONFISH LIMITED

    • Customer Relation Management software package
    Published value
    Not published
    Submit via
    MultiQuotelogin required
    Published
    Reference
    ocds-h6vhtk-04daf0
  14. Awarded · Open procedureSME suitable

    Connect to Work CRM System

    Staffordshire County Council · Local authority · West Midlands

    Staffordshire County Council (SCC) has procured a customer relationship management (CRM) system to support the delivery of the Connect to Work program. Requirements are to record participant/employer engagement, track progress, link into De…

    Awarded to ALCIUM SOFTWARE LIMITED

    • Customer Relation Management software package
    Published value
    £200k
    Submit via
    ProContract (Due North)login required
    Published
    Reference
    ocds-h6vhtk-0581d2
  15. Awarded · Open procedureSME suitableVCSE suitable

    Provision of Out of Hours and Community Alarm Telephone Answering Service

    ateb Housing Group Ltd · Housing · Wales (Cymru)

    ateb owns and manages just over 3,000 homes in Pembrokeshire and Carmarthenshire. Our homes include a mix of houses and flats for single people and families as well as Supported and Independent Living accommodation. ateb are looking to cont…

    Awarded to Galw Gofal / Conwy County Borough Council

    • Advertising and marketing services
    • Architectural and related services
    • Architectural, construction, engineering and inspection services
    • +3
    Published value
    £86k
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-059964
  16. AwardedLimited / restricted

    Acquisition and Implementation of a Billing and Customer Management System for a Gas Supply Company

    FIRMUS ENERGY (SUPPLY) LIMITED · Northern Ireland

    This notice relates to modification of an existing contract for Acquisition and Implementation of a Billing and Customer Management System for a Gas Supply Company entered into between Firmus Energy (Supply) Limited ("FES") and Lognet Billi…

    Awarded to supplier not published

    • Customer Relation Management software package
    • Database-management system
    • Electronic data management (EDM)
    • +3
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-05a9df
  17. AwardedRoute not published

    Acquisition and Implementation of a Billing and Customer Management System for a Gas Supply Company

    FIRMUS ENERGY (SUPPLY) LIMITED · Northern Ireland

    Awarded to Lognet Billing Limited

    • Contact management software package
    • Customer Relation Management software package
    • Database-management system
    • +3
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-05a9d0
  18. Awarded · Selective / two-stageSME suitable

    Britannia Phase 2b - Shoreditch Parkside Customer Care Services Procurement

    London Borough of Hackney · Local authority · Greater London

    The procurement is for Customer Care Services relating to the Council's Shoreditch Parkside residential development. The initial procurement will be for a period of 2 years from practical completion and will include any mobilisation prior t…

    Awarded to ZephyrComplete Limited

    • Customer Relation Management software package
    • Customer-care services
    Published value
    £750k
    Submit via
    ProContract (Due North)login required
    Published
    Reference
    ocds-h6vhtk-0500e5
  19. AwardedLimited / restricted

    Direct Award of Contract to provide an Adults Social Care Case Management System

    Torbay Council · Local authority · South West England

    Purchase of a hosted case management for Adults Social Care, plus support with implementation, and data migration, and the ongoing licencing and maintenance of the system. This is a direct award, following the publication of a Voluntary ex …

    Awarded to LIQUIDLOGIC LIMITED, Liquidlogic Limited trading as ‘System C’ · 2 awards

    • Customer Relation Management software package
    • Database software package
    • Software supply services
    • +2
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-04ce02
  20. AwardedOpen procedure

    Connect to Work Programme - CRM Software as a Service

    The Mayor and Commonalty and Citizens of the City of London · Local authority · Greater London

    The City of London Corporation has now establish an agreement with ICONI Software Ltd for the provision of a CRM Software as a Service (SaaS) as part of the Department for Work and Pensions Connect to Work Programme. The duration of the con…

    Awarded to ICONI SOFTWARE LIMITED

    • Customer Relation Management software package
    Published value
    £500k
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-04d5c4
  21. AwardedOpen procedure

    Provision of a Corporate CRM System

    Aberdeenshire Council · Local authority · Scotland

    The purpose of this Invitation to Tender (“ITT”) is to invite tenders for the provision of a Corporate CRM System in accordance with the requirements detailed in the attached documents.

    Awarded to supplier not published

    • Customer Relation Management software package
    • IT services: consulting, software development, Internet and support
    Published value
    Not published
    Submit via
    Public Contracts Scotlandlogin required
    Published
    Reference
    ocds-h6vhtk-04ea7b
  22. AwardedRoute not published

    Primary Care Support England

    NHS England · NHS & health · Yorkshire and the Humber

    Awarded to Capita Business Services

    • Accounting system
    • Administration services
    • Business services: law, marketing, consulting, recruitment, printing and security
    • +3
    Published value
    Not published
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-05105f
  23. AwardedOpen procedure

    Dynamics 365 Finance & Operations Property Management Add-on/Integration

    Transport for Wales · Wales (Cymru)

    TfW is looking to onboard a property management add on which can be implemented alongside Dynamics 365 to deliver all property managements functions currently carried out by a 3rd Party provider. This will ensure complete control of end-to-…

    Awarded to SIS GLOBAL LIMITED

    • Customer Relation Management software package
    • Enterprise resource planning software development services
    • Financial analysis and accounting software package
    • +3
    Published value
    £300k
    Submit via
    Jaggaerlogin required
    Published
    Reference
    ocds-h6vhtk-04a45b
  24. AwardedOpen procedure

    ID 5094524 - DfE - Invest NI - Replacement Customer Portal

    Invest Northern Ireland · Northern Ireland

    Invest Northern Ireland (Invest NI) have the requirement to replace their current MyINI Customer Portal. The current MyINI Customer Portal was launched in 2017 and was delivered as an off shoot to Invest NI’s overall Customer Relationship M…

    Awarded to Thornacre

    • Business intelligence software package
    • Communication software development services
    • Customer Relation Management software development services
    • +3
    Published value
    £13m
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-03db80
  25. AwardedSelective / two-stageDynamic purchasing system14 lots

    DPS for Creative and Marketing services

    Clarion Housing Group · Housing · Nationwide (UK), South East England

    Clarion Housing Group (CHG) is seeking to establish a Dynamic Purchasing System (DPS) for a range of marketing and creative services within Marketing and Communication Teams as well as other areas of the business. The below lots are include…

    Awarded to CLAREMONT COMMUNICATIONS LTD, Earth Creative Strategies Limited, Media Performance a trading style of Georgeco Marketing Services · 4 awards

    • Advertising and marketing services
    • Advertising campaign services
    • Advertising services
    • +3
    Published value
    £63mceiling, not a contract size
    Submit via
    portal not identified
    Published
    Reference
    ocds-h6vhtk-02d75b