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AwardedFind a Tender · award

CRM Fundraising and Donor Management SaaS

Buyer: Royal Botanic Garden Edinburgh →

BuyerRoyal Botanic Garden Edinburgh
StatusAwarded
DeadlineNot published
ValueValue not published
Published25 Mar 2026

What is being bought

CRM Fundraising and Donor Management SaaS

Delivery location

UKM75

Categories

Customer Relation Management software package 48445000

Lot details

Lot 1

CRM SaaS. Additional information: This was a direct award Call off Contract with the top ranked supplier on APUC Framework ITS1054 AP - Alumni & Fundraising CRM

Statuscancelled

Award criteria
Technical — 70
price — 30

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Customer Relation Management software package (48445000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 483,6321 median · 6.5 average (1,203 of 3,632 with a bid count)1.5 average (1,384 of 3,632 with named award suppliers)Not published
Same buyer21 median · 1 average (2 of 2 with a bid count)1 average (2 of 2 with named award suppliers)Not published
Delivery region: UKM75311 median · 3.1 average (15 of 31 with a bid count)1.1 average (17 of 31 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleThis is a Call off Contract with the top ranked supplier on the APUC Framework Alumni CRM & Associated Services (ITS1054 AP)
Rationale classificationsThe procurement falls outside the scope of application of the directive
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

027253-2026-1

Statusactive
Value£85,692

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0673b4
Latest release ID027253-2026
Latest release timestampWed Mar 25 2026 11:46:31 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodlimited
Procurement method detailsAward procedure without prior publication of a call for competition
Main procurement categorygoods
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release3

Notice history

DateEventReference
25 Mar 2026award, contract027253-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "027253-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 1,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 0,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 1,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-03-25T11:46:31Z",
  "ocid": "ocds-h6vhtk-0673b4",
  "buyer": {
    "id": "GB-FTS-45270",
    "name": "Royal Botanic Garden Edinburgh"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000823124"
    }
  ],
  "awards": [
    {
      "id": "027253-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-178418",
          "name": "Blackbaud Europe"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "RBGE 2025-020",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "CRM SaaS. Additional information: This was a direct award Call off Contract with the top ranked supplier on APUC Framework ITS1054 AP - Alumni & Fundraising CRM",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKM75"
          }
        ]
      }
    ],
    "title": "CRM Fundraising and Donor Management SaaS",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "CRM Fundraising and Donor Management SaaS",
    "classification": {
      "id": "48445000",
      "scheme": "CPV",
      "description": "Customer Relation Management software package"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Call off Contract with the top ranked supplier on the APUC Framework Alumni CRM & Associated Services (ITS1054 AP)",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-45270",
      "name": "Royal Botanic Garden Edinburgh",
      "roles": [
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        "centralPurchasingBody"
      ],
      "address": {
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        "locality": "Edinburgh",
        "postalCode": "EH3 5LR",
        "countryName": "United Kingdom",
        "streetAddress": "20a Inverleith Row"
      },
      "details": {
        "url": "http://www.rbge.org.uk",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11182",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "09",
            "scheme": "COFOG",
            "description": "Education"
          }
        ]
      },
      "identifier": {
        "legalName": "Royal Botanic Garden Edinburgh"
      },
      "contactPoint": {
        "email": "supplychain@rbge.org.uk",
        "telephone": "+44 1312482909"
      }
    },
    {
      "id": "GB-FTS-178418",
      "name": "Blackbaud Europe",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI4",
        "locality": "London",
        "postalCode": "SE1 2HX",
        "countryName": "United Kingdom",
        "streetAddress": "Shackleton House, 5th Floor, Hayes Galleria, Battle Bridge Lane"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Blackbaud Europe"
      }
    },
    {
      "id": "GB-FTS-178419",
      "name": "Sheriff Courts",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Edinburgh",
        "postalCode": "EH1 1LB",
        "countryName": "United Kingdom",
        "streetAddress": "27 Chamber Street"
      },
      "identifier": {
        "legalName": "Sheriff Courts"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "027253-2026-1",
      "value": {
        "amount": 85692,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "027253-2026-1",
      "dateSigned": "2026-02-05T00:00:00Z"
    }
  ],
  "description": "(SC Ref:823124)",
  "initiationType": "tender"
}
Complete JSON history (1 releases)
25 Mar 2026 · 027253-2026 · award, contract
{
  "id": "027253-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 1,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 1,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 1,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 0,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 1,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-03-25T11:46:31Z",
  "ocid": "ocds-h6vhtk-0673b4",
  "buyer": {
    "id": "GB-FTS-45270",
    "name": "Royal Botanic Garden Edinburgh"
  },
  "links": [
    {
      "rel": "canonical",
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000823124"
    }
  ],
  "awards": [
    {
      "id": "027253-2026-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-178418",
          "name": "Blackbaud Europe"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "RBGE 2025-020",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "CRM SaaS. Additional information: This was a direct award Call off Contract with the top ranked supplier on APUC Framework ITS1054 AP - Alumni & Fundraising CRM",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKM75"
          }
        ]
      }
    ],
    "title": "CRM Fundraising and Donor Management SaaS",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "CRM Fundraising and Donor Management SaaS",
    "classification": {
      "id": "48445000",
      "scheme": "CPV",
      "description": "Customer Relation Management software package"
    },
    "procurementMethod": "limited",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Call off Contract with the top ranked supplier on the APUC Framework Alumni CRM & Associated Services (ITS1054 AP)",
    "procurementMethodRationaleClassifications": [
      {
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
        "description": "The procurement falls outside the scope of application of the directive"
      }
    ]
  },
  "parties": [
    {
      "id": "GB-FTS-45270",
      "name": "Royal Botanic Garden Edinburgh",
      "roles": [
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      ],
      "address": {
        "region": "UKM",
        "locality": "Edinburgh",
        "postalCode": "EH3 5LR",
        "countryName": "United Kingdom",
        "streetAddress": "20a Inverleith Row"
      },
      "details": {
        "url": "http://www.rbge.org.uk",
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11182",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "09",
            "scheme": "COFOG",
            "description": "Education"
          }
        ]
      },
      "identifier": {
        "legalName": "Royal Botanic Garden Edinburgh"
      },
      "contactPoint": {
        "email": "supplychain@rbge.org.uk",
        "telephone": "+44 1312482909"
      }
    },
    {
      "id": "GB-FTS-178418",
      "name": "Blackbaud Europe",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI4",
        "locality": "London",
        "postalCode": "SE1 2HX",
        "countryName": "United Kingdom",
        "streetAddress": "Shackleton House, 5th Floor, Hayes Galleria, Battle Bridge Lane"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Blackbaud Europe"
      }
    },
    {
      "id": "GB-FTS-178419",
      "name": "Sheriff Courts",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Edinburgh",
        "postalCode": "EH1 1LB",
        "countryName": "United Kingdom",
        "streetAddress": "27 Chamber Street"
      },
      "identifier": {
        "legalName": "Sheriff Courts"
      }
    }
  ],
  "language": "en",
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      "id": "027253-2026-1",
      "value": {
        "amount": 85692,
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      "status": "active",
      "awardID": "027253-2026-1",
      "dateSigned": "2026-02-05T00:00:00Z"
    }
  ],
  "description": "(SC Ref:823124)",
  "initiationType": "tender"
}