Official UK procurement notice
Customer Relationship Management System
Authority: Activate Learning (Education)
What is being bought
Published requirement descriptionThe provision, implementation and ongoing support of a CRM System.
CPV: Customer Relation Management software package
The lotProcurement structure
single lot · no lot value publishedLot #1Activate Learning is seeking to implement a modern Customer Relationship Management…Awarded
Activate Learning is seeking to implement a modern Customer Relationship Management (CRM) solution to support its operational needs and drive growth. The CRM will focus on increasing commercial revenue, improving efficiency, and enhancing engagement with key stakeholders. The system will support sales, case management and marketing activities. It must integrate with existing system to provide a unified platform for managing data and workflows.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality: 80.00%
- Price: 20.00%
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 3 Feb 2025, 10:48 GMT
- Last source update
- 15 Dec 2025, 16:54 GMT
- Authority reference
CA15239 -- FTS notice number
2025/S 000-083058- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04daf0Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
How it was run
Official notice- Submission deadline
- 6 Mar 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
Timeline
6 Mar 2025 → 15 Dec 2025 · 2 dates- Submission deadline6 Mar 2025, 12:00 GMT
- Notice published311 days ago15 Dec 2025, 16:54 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete15 Dec 2025, 16:54 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| RIBBONFISH LIMITED | £803,724 † | — | Awarded |
Contracts
Customer Relationship Management System · RIBBONFISH LIMITED
- Signed
- 15 Dec 2025
- Value
- £803,724
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4bids | — | — | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- RIBBONFISH LIMITEDAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria