Find a TenderAwarded
Published 12 May 2025, 06:59 BST

Official UK procurement notice

Primary Care Support England

Official notice

Authority: NHS England (Central government)

Services
Awarded value£490,500,000published contract · exc. VAT
Awarded 9 May 2025
Awarded to Capita Business Services Ltd
Contract term 10 yrsends 31 Aug 2025 · starts 1 Sept 2015

What is being bought

Published requirement description

No description was published on the notice. See the official documents.

CPV: Accounting system · Administration services · Business services: law, marketing, consulting, recruitment, printing and security · Clinical information system · Customer Relation Management software package · Dental practice and related services · Document creation, drawing, imaging, scheduling and productivity software package · Financial consultancy, financial transaction processing and clearing-house services · Financial information systems · Health services · IT services: consulting, software development, Internet and support · Inventory management software package · +11 more

The lotProcurement structure

single lot · no lot value published
Lot #1A modification to NHS England's contract for the delivery of the Primary Care Support… 10 yrs

A modification to NHS England's contract for the delivery of the Primary Care Support Services, which are essential administration services that underpin Primary Care in England. The modification agrees between the Parties to extend the Contract for a period of 18 months and confirms timeframes for invoking the Termination Assistance Period, provided for within the Contract. This modification is made in accordance with the safe harbour of Regulation 72(1)(b) of the Public Contract Regulations 2015. In addition, we do not consider this to be a substantial modification and so the modification is also made in accordance with the safe harbour of Regulation 72(1)(e) of the Public Contracts Regulations 2015.

Contract period: 1 Sept 2015 – 31 Aug 2025 (10 yrs)

Procedure terms & legal framework

From the official record
Legal basis
CELEX · 32014L0023 Concession Contracts Regulations 2016 (Directive 2014/23/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
12 May 2025, 06:59 BST
Last source update
12 May 2025, 06:59 BST
Authority reference
C1985
FTS notice number
2025/S 000-020276
Classification (CPV)
Accounting systemAdministration servicesBusiness services: law, marketing, consulting, recruitment, printing and securityClinical information systemCustomer Relation Management software packageDental practice and related servicesDocument creation, drawing, imaging, scheduling and productivity software packageFinancial consultancy, financial transaction processing and clearing-house servicesFinancial information systemsHealth services
+13 moreIT services: consulting, software development, Internet and supportInventory management software package
Delivery area
Yorkshire & Humber (UKE)
Official registry OCID
ocds-h6vhtk-05105f Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

1 Sept 2015 → 12 May 2025 · 2 dates
  1. Contract starts
    1 Sept 2015, 00:00 BST
  2. Notice published
    12 May 2025, 06:59 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £490,500,0001 contract exc. VAT
Contracts signed 1latest 9 May 2025
Awarded toValueDateStatus
Capita Business Services Ltd£490,500,000 †—Awarded

Contracts

  • Primary Care Support England · Capita Business Services Ltd

    Signed
    9 May 2025
    Value
    £490,500,000
    Period
    1 Sept 2025 – 31 Aug 2028
    Status
    active
    • Change A modification to NHS England's contract for the delivery of the Primary Care Support Services, which are essential administration services that underpin Primary Care in England. The modification agrees between the Parties to extend the Contract for a period of 18 months and confirms timeframes for invoking the Termination Assistance Period, provided for within the Contract. This modification is made in accordance with the safe harbour of Regulation 72(1)(b) of the Public Contract Regulations 2015. In addition, we do not consider this to be a substantial modification and so the modification is also made in accordance with the safe harbour of Regulation 72(1)(e) of the Public Contracts Regulations 2015., Need for additional works, services or supplies by the original contractor/concessionaire: Extension required to allow for a sufficient time to complete a procurement exercise. This will ensure uninterrupted service delivery during the re-procurement period and a safe transition and exit from the incumbent supplier to the new contract arrangements when it is awarded and established. <br/><br/>This Contract was procured under the Public Contract Regulations 2015 and the contract modification is executed under the safe harbour permitted in Regulation 72(1)(b) PCR 2015.

Contracting authority & participating public bodies

NHS England

Contracting authorityCentral Government 7&8 Wellington Place, Leeds, Yorkshire & Humber, LS1 4APContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • CAPITA BUSINESS SERVICES LTDAwarded supplier02299747 First Floor, 2 Kingdom Street, Paddington, London, UK, W2 6BDContact email

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.