Find a TenderAwarded without competition
Published 22 Dec 2025, 11:37 GMT

Official UK procurement notice

Customer Experience Platform · UK public procurement notice

Official notice

Authority: MONEY AND PENSIONS SERVICE (Central government)

GoodsAward procedure without prior publication of a call for competition
Awarded value£615,119published contract · exc. VAT
Awarded 18 Dec 2025no call for competition
Awarded to CAPRICORN VENTIS LIMITED

What is being bought

Published requirement description

To Provide a Cloud based - Customer Experience Platform subscription, Licensing and support for the contract duration

CPV: Customer Relation Management software package

The lotProcurement structure

single lot · no lot value published
Lot #1To provide a Customer Experience platformAwarded

Procedure terms & legal framework

From the official record
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
22 Dec 2025, 11:37 GMT
Last source update
22 Dec 2025, 11:37 GMT
FTS notice number
2025/S 000-085329
Classification (CPV)
Customer Relation Management software package
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+1 moreSouth West (UKK)
Official registry OCID
ocds-h6vhtk-05fb64 Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

G Cloud 14 Framework used

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £615,1191 contract exc. VAT
Bids received 1
Contracts signed 1latest 18 Dec 2025
Awarded toValueDateStatus
CAPRICORN VENTIS LIMITEDSME£615,119 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1bids———

Contracting authority & participating public bodies

MONEY AND PENSIONS SERVICE

Contracting authorityCentral GovernmentBody governed by public lawEconomic affairs Money & Pensions Service Borough Hall, Bedford, East of England, MK429ABContact name, email

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.