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Property Transformation Programme – Workplace Services Management

Ministry of Justice · Central government · Nationwide (UK), North East England, East Midlands, East of England, South West England, Wales (Cymru)

The Ministry of Justice (MoJ) wishes to award a contract for the provision of Workplace Services Management (WSM) as part of the Property Transformation Programme (PTP). The Workplace Services Management (WSM) Contractor is a new role that …

Awarded to Kellogg Brown & Root Limited

• Analysis services
• Business and management consultancy and related services
• Business and management consultancy services
• +3

NEC contract management system for Lower Thames Crossing

National Highways Limited · Central government · Nationwide (UK)

NEC contract management system for Lower Thames Crossing

Awarded to THINKPROJECT UK LIMITED

• Contact management software package

Estate Management Services 2

Government Commercial Agency · Central government · Nationwide (UK)

This framework was for the provision of Estate Management Services which will be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and D…

Awarded to AECOM Limited, AGILIA INFRASTRUCTURE PARTNERS LIMITED, ARDENT MANAGEMENT LIMITED (02698524) +93 more · 11 awards

• Architectural, construction, engineering and inspection services
• Business services: law, marketing, consulting, recruitment, printing and security
• Contact management software package
• +3

NEC contract management system for Lower Thames Crossing

National Highways Limited · Central government · Nationwide (UK)

NEC contract management system for Lower Thames Crossing

Awarded to THINKPROJECT UK LIMITED

• Contact management software package

Estate Management Services Lot 1

The Minister for the Cabinet Office acting through Crown Commercial Service · Central government · Nationwide (UK), North West England

Fund and Project Monitor for the Eden Project Morecambe issued in accordance with the Crown Commercial Services Estate Management Services Framework RM6168 Lot 4: Surveying and Strategic Advice (CCS Customer User Ref EMS-41018-2025)

Awarded to AVISON YOUNG (UK) LIMITED, Arcadis LLP, Archus Limited +22 more · 30 awards

• Accounting and auditing services
• Accounting review services
• Accounting services
• +3

Corporate Software & Related Products and Services - ITT

Crescent Purchasing Consortium Limited · Other public body · Nationwide (UK)

CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…

Awarded to supplier not published

• Compliance software package
• Configuration management software package
• Contact management software package
• +3

Corporate Software & Related Products and Services - ITT

Crescent Purchasing Consortium Limited · Other public body · Nationwide (UK)

CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…

Awarded to supplier not published

• Compliance software package
• Configuration management software package
• Contact management software package
• +3

Corporate Software & Related Products and Services - ITT

Crescent Purchasing Consortium Limited · Other public body · Nationwide (UK)

CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…

Awarded to supplier not published

• Compliance software package
• Configuration management software package
• Contact management software package
• +3

All Age Continuing Care - Access Adam Care Management System

NHS Derby & Derbyshire Integrated Care Board · NHS & health · East Midlands

End to end Care management system for All Age Continuing Care services.

Awarded to ACCESS UK LTD

• Contact management software package

Corporate Software & Related Products and Services - ITT

Crescent Purchasing Consortium Limited · Other public body · Nationwide (UK)

CPC wish to establish a framework, using a Competitive Flexible Procedure, for the supply of Corporate Software and related products and services. The framework will be open to members of CPC, listed at https://www.thecpc.ac.uk/members, inc…

• Compliance software package
• Configuration management software package
• Contact management software package
• +3

BT225 - Grants Management System

Westminster City Council · Local authority · delivery region not published

Westminster City Council (WCC) has invested heavily in the Voluntary and Community Sector (VCS) through grants alone. We have committed in our Voluntary and Community Sector Investment Strategy (2023-2028) to investing in capacity building …

• Compliance software development services
• Compliance software package
• Contact management software package
• +3

TRIV2025 - IT16 Contact Centre Transformation - Preliminary Market Engagement

Trivallis · Other public body · Nationwide (UK), Wales (Cymru)

Trivallis are a community mutual housing association, which is owned by our tenants, routed in our local communities and working through collaboration and partnership. We provide homes to 25,000 people across South Wales. Our primary role i…

• Contact management software package

Corporate Software and Related Products and Services

Crescent Purchasing Consortium Limited · Other public body · Nationwide (UK)

This is an information gathering exercise named Preliminary Market Engagement. The purpose of this exercise is to gather information from suppliers who provide Corporate Software and Related Products and Services outlined within the documen…

• Compliance software package
• Configuration management software package
• Contact management software package
• +3

Acquisition and Implementation of a Billing and Customer Management System for a Gas Supply Company

FIRMUS ENERGY (SUPPLY) LIMITED · Northern Ireland

Awarded to Lognet Billing Limited

• Contact management software package
• Customer Relation Management software package
• Database-management system
• +3

RFI 2 - Content Management System

ORDNANCE SURVEY LIMITED · Other public body · delivery region not published

RFI for a potential Content Management System for Ordnance Survey

• Contact management software package
• Content management software development services
• Content management software package
• +1

MyKarbon Customer Portal App for Karbon Homes

Karbon Homes · North East England

One of Karbon’s 3 strategic aims is to deliver an excellent customer experience, and part of the focus here is to provide great digital choice to our customers. It’s essential that we make it easier, reliable and secure for our customers & …

Awarded to PLENTIFIC LTD

• Communication software package
• Contact management software package

IT Service Management Software for Karbon Homes

Karbon Homes · Other public body · Nationwide (UK)

Karbon Homes require an ITSM tool to support the management and delivery of IT services to meet the current and future needs of the organisation.

• Contact management software package
• IT software package
• System, storage and content management software package

Pre-Market Engagement - Unified Customer Contact and Force Control Room Solution

York and North Yorkshire Combined Authority · Local authority · delivery region not published

North Yorkshire Police (NYP) are exploring market options for a Unified Customer Contact and Force Control Room Solution and welcomes supplier input to address the following core components: • Contact Management (multi-channel) • Command an…

• Command and control system
• Command, control, communication and computer systems
• Command, control, communication systems
• +3

Contact Centre Solution

Birmingham City Council · Local authority · West Midlands

Provision of a Contact Centre as a Service (CCaaS) (subject to change)

• Contact management software development services
• Contact management software package

Social Care Case Management System

London Borough of Newham · Local authority · Greater London

Social Care Case Management (SCCM) system. Please note that this is a UK1 Pipeline Notice. This is not a PIN or call for pre-market engagement/competition. As this is a pipeline notice, there is not guarantee that a tender opportunity will …

• Contact management software package
• Custom software development services
• Database-management system
• +3

Wakefield Council Contact Centre Telephony Solution

The Council of the City of Wakefield · Local authority · North East England, Yorkshire and the Humber, East Midlands, East of England, Greater London, South West England

Wakefield Council aims to enhance customer service through a new Contact Centre Solution integrated with Microsoft Teams Telephony. This will improve communication, streamline operations, and support our community's diverse needs, adapting …

• Contact management software package
• Installation services of line telegraphy equipment
• Installation services of line telephony equipment
• +1

Zoho Licence Renewal 25/26

WEST MIDLANDS GROWTH COMPANY LIMITED · Other public body · West Midlands

Annual licence renewal for 12 months 15.04.2025 - 14.04.2026 Zoho One User Licenses + Backstage Enterprise Plan

Awarded to ZOHO CORPORATION LIMITED

• Administration software package
• Contact management software package
• Industry specific software package
• +1

TVP00950 - Work Force Management Software for Contact Centre

Thames Valley Police · Police & fire · South East England

Thames Valley Police are currently looking at Workforce Management (WFM) Software Solutions for Contact Management employees and would like to invite Suppliers to provide details of the WFM solutions they offer, by completing the attached q…

• Contact management software package
• Software package and information systems

IT2144 Passenger Transport Management System

Wiltshire Council · Local authority · South West England

Wiltshire Council is seeking to procure a new secure web-based management system for its Passenger Transport Service. This incorporates the co-ordination of contracts with transport suppliers including contract payments, recording passenger…

• Contact management software package
• IT software development services
• Industry specific software development services
• +3

Cervical Screening Programme RFI

Procurement and Logistics Service · Nationwide (UK)

A system to manage Cervical Screening in Northern Ireland is required

• Business transaction and personal business software package
• Casemix system
• Clinical information system
• +3