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Official procurement procedure

MyKarbon Customer Portal App for Karbon Homes

Communication software package
Contact management software package
North East (UKC22)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Karbon Homes: "MyKarbon Customer Portal App for Karbon Homes". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityKarbon HomesScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Karbon Homes
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Karbon Homes. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
9.3Bids / Report
5.5% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 55 active published awards; 55 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityKarbon Homes
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published11 Jul 2025, 19:00 BST
Last source update11 Jul 2025, 19:00 BST
Recurring procurementNot published
ClassificationCommunication software package, Contact management software package
Delivery area
North East (UKC22)
OCIDocds-h6vhtk-049967
What is being bought
One of Karbon’s 3 strategic aims is to deliver an excellent customer experience, and part of the focus here is to provide great digital choice to our customers. It’s essential that we make it easier, reliable and secure for our customers & that we enable more self-serve opportunities. Our customer portal (MyKarbon) is our primary self-serve route, and we’re committed to continue to enhance our digital services offering
What changed
From the official release history
  1. Status changed to complete
    11 Jul 2025, 19:00 BST
  2. Official notice release published
    11 Jul 2025, 19:00 BST
  3. Buyer information updated
    11 Jul 2025, 19:00 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    One of Karbon’s 3 strategic aims is to deliver an excellent customer experience, and part of the focus here is to provide great digital choice to our customers. It’s essential that we make it easier, reliable and secure for our customers & that we enable more self-serve opportunities. Our customer portal (MyKarbon) is our primary self-serve route, and we’re committed to continue to enhance our digital services offering
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    11 Jul 2025, 19:00 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 11 Jul 2025, 00:00 BST · £2,116,782
Commercial outcome and competition
Awards
PLENTIFIC LTD
Not published · Not published · active
Contracts
MyKarbon Customer Portal App for Karbon Homes
£2,116,782 · signed 11 Jul 2025, 00:00 BST · active
Bid statistics
bids: 8 (lot 1)
Buyer and organisations in this procedure

Karbon Homes

Contracting authority GB-FTS-8880
View buyer profile

  • Karbon Homes
    buyer

    Number Five, Gosforth Park Avenue, Newcastle, UKC22, NE12 8EG
    Chris.Smith@Karbonhomes.co.uk
    +44 7736904894

  • Karbon Homes Limited
    mediationBody
    reviewBody
    reviewContactPoint

    Number 5, Gorforth Park Avenue, Gorforth Business Park, Newcastle upon Tyne, NE12 8EG
    procurement@karbonhomes.co.uk

  • PLENTIFIC LTD
    supplier

    Third Floor Yarnwicke, 119-121 Cannon Street, LONDON, UK, EC4N 5AT
    simon.wilkes@plentific.com
    +44 2030034856
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published