Official UK procurement notice
PfH Business Solutions and Supply Management Framework
Authority: Procurement for Housing (Public body)·Consortium: 2 public authorities
What is being bought10 lots · detail below
Published requirement descriptionEstablished in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing (CIH) and HouseMark. Collectively our Members manage more than 90% of UK’ social housing stock, with PfH helping them to achieve efficiency savings using a wide range of services including framework agreements, dynamic purchasing systems, spend analyses, strategy reviews, consolidated billing and comprehensive reporting. PfH is a contracting authority under Regulation 2 of the Public Contracts Regulations 2015 (“PCR 2015”) and a central purchasing body under regulation 37 PCR 2015.
Please refer to www.pfh.co.uk ↗ for additional information.
PfH is administered by Inprova Limited (Inprova) and is headquartered in the North West of England with over 20 years of expertise and experience offering a complete procurement solutions package across outsourcing, technology and consultancy. By integrating procurement services and technology, Inprova operates as a delivery partner supporting business performance improvement for both public and private sector clients.
PfH has sought experienced suppliers to establish a framework agreement for a range of Business Solution needs, including Janitorial, Office and Business and Printing. The framework will be constructed of ten lots.
CPV: Advertising material · Anti-dust products · Apparatus and equipment designed for demonstrational purposes · Bespoke printed matter · Binders and related accessories · Bins · Booklets · Bookstands · Boots · Brooms and brushes and other articles of various types · Business and management consultancy and related services · Business cards · +139 more
How this framework works
From the published notice- Places
- up to 41 suppliers · 25 bids on the busiest of 10 lots (0.6 per place) · 33 appointed
Lots and requirements (10)Procurement structure
10 lots · all with a published value · evaluation weights differ by lotEvery one of these 3 lots carries the same published figure, £25,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1Office & Business SolutionsAwardedceiling above
Lot 1 of the Framework Agreement covers comprehensive office and business solutions, including essential products and services for daily operations and health and safety. This lot operates based on a core basket of goods, with the ability to identify products listed as best value, sustainable, branded and own branded.
The scope includes items such as general office stationery, business machines, paper, labels, filing and storage, PPE, hygiene supplies, and associated services like shredding and recycling.
PfH has awarded five suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.
Lot #2Office & Business Solutions – Smart SavingsAwardedPublished value£10,000,000
Lot 2 of the Framework Agreement focuses on smart savings for members. This lot operates based on a core basket of goods, with a minimum smart savings detailed in the supplier's bid via a percentage. PFH members will receive a smart savings plan within 30 days of the contract start date. This will outline how the supplier plans to deliver the specified savings by the first anniversary of the Call Off Contract. The savings plan will be tracked monthly to ensure progress.
The scope includes items such as general office stationery, business machines, paper, labels, filing and storage, PPE, hygiene supplies, and associated services like shredding and recycling.
PfH has awarded 2 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.
Lot #3Print Mailing & Digital CommunicationsAwardedPublished value£20,000,000
Lot 3 provides members with a comprehensive range of print and digital communication services. This includes end-to-end print management solutions, document management, and associated services such as scanning, physical and digital document storage, fulfilment, postage, and distribution. Members can procure printed documents and marketing materials, with services including ad hoc print requests, hybrid mail services, desktop mailing, inbound mail management, stock management, and online ordering.
In addition, suppliers in this lot should be able to deliver a wide range of signage capabilities, of varying purposes from a scope of materials. This scope will include but not be limited to vehicle livery, external signage, site boarding etc.
PfH has awarded 5 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.
Lot #4Print Devices & Associated ServicesAwardedPublished value£10,000,000
Lot 4 of the Framework Agreement provides members with a comprehensive range of print devices, from domestic desktop printers to high-specification, multifunctional commercial devices. In addition to the devices, suppliers will offer a full range of optional associated services, from standard managed print to full digital transformation solutions. This lot provides a holistic approach to managing printing needs, ensuring cost efficiencies and enhanced productivity.
PfH has awarded 4 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.
Lot #5Office & Business FurnitureAwardedceiling above
Lot 5 offers a comprehensive range of office and business furniture designed to meet the diverse needs of modern work environments. This includes desks, chairs, storage solutions, and meeting furniture, all aimed at providing high-quality, flexible, and aesthetically pleasing options for the public sector.
Additional services such as space planning, installation, reconfiguration, and maintenance are available within the scope of this lot.
PfH has awarded 6 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.
Lot #6Digital TransformationAwardedPublished value£15,000,000
Lot 6 will provide comprehensive digital transformation to support members in modernising their operations, enhancing efficiency, and ensuring data security. This scope includes secure digital document management systems with advanced search, indexing, and compliance features, as well as workflow automation tools to streamline routine processes like invoicing and onboarding. IT infrastructure modernization is also a key component, offering secure, cloud-based or hybrid storage solutions, data backup, and network security.
PfH has awarded 3 suppliers to the lot. The successful suppliers will provide delivery throughout the entire UK.
Lot #7Total Printing SolutionsAwardedceiling above
Lot 7 provides a comprehensive solution for managing all aspects of printing by combining print services, devices, and support into a single contract. This approach simplifies procurement and management, reducing costs and administrative work. It covers a wide range of printing needs, from standard materials to specialised requirements, and includes complete device management.
PfH has awarded 2 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.
Lot #8Workwear and Personal Protective Equipment (PPE) including Specialist HazardsAwardedPublished value£15,000,000
Lot 8 will offer a comprehensive range of workwear and PPE solutions tailored to meet the diverse needs of public sector industries. This includes standard workwear, customisable uniforms, and a wide range of PPE, from basic kits to advanced protection for high-risk environments. The scope includes specialist-wear, such as flame and chemical-resistant clothing, as well as thermal and electrical protection garments.
In addition to products, the scope of Lot 8 offers essential services like training and inspection programs to ensure proper use and maintenance of PPE. Customised delivery and collection services, an online portal for personalised ordering, and stock management solutions available to streamline logistics and inventory control. This integrated approach simplifies procurement and management, promotes safety, ensures compliance with industry standards, and might offer expert guidance to meet.
PfH has awarded 5 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.
Lot #9Janitorial SuppliesAwardedPublished value£7,500,000
Lot 9 provides a comprehensive range of janitorial supplies and services to meet cleaning and hygiene needs for PfH members. This includes but is not limited to disposable and reusable cloths, wipes, paper products, floor care chemicals, kitchen and bathroom cleaning solutions, disinfectants, spill kits, air fresheners, and first aid kits. The scope also includes cleaning tools and equipment like mops, brushes, buckets, and trolleys, as well as personal protective items such as gloves and aprons.
In addition to products, Lot 9 offers flexible delivery options, stock management solutions, and training sessions to ensure safe and effective use of supplies. Suppliers will provide high-quality, eco-friendly products and offer guidance on their proper use. This lot supports public sector environments by maintaining high standards of cleanliness and hygiene, ensuring compliance with regulations, and providing reliable and flexible solutions to meet members' needs.
PfH has awarded 3 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.
Lot #10Tail Spend SolutionAwardedPublished value£10,000,000
Lot 10 supports organisations to manage small, infrequent purchases relating to office supplies, janitorial products, and printing services. By focusing on "tail spend," the provision of this lot unlocks hidden savings, reduces administrative burdens, and improves procurement control. The goal is cost reduction through streamlined processes and better supplier terms, saving time and resources with optimised procurement and automation.
PfH has awarded 2 suppliers to this lot. The successful suppliers will provide delivery throughout the entire UK.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
- Price carries 30–40 points depending on the lot; most lots put it at 40 points.
- “PfH Business Solutions and Supply Management Framework” is a framework: the contest is a place on its panel, up to 41 suppliers, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 28 Feb 2024, 13:00 GMT
- Last source update
- 15 Jul 2025, 12:26 BST
- Award evaluation window
- 11 Feb 2025 – …
- Authority reference
HD / BSSM / 1124- FTS notice number
2025/S 000-039929- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0443f7Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Performance terms
As set out in the procurement documents
- Planning notice 2024/S 000-006383 ↗
Publisher note: This Framework may be used by any contracting authority listed in or referred to in the FTS Notice. This includes: All current members of PfH at the time of the FTS notice for this procurement; Any registered provider of social housing (or Welsh registered social landlord ,or Scottish registered social registered social landlord) that becomes a member of PfH during the period of the Framework Agreement; Any public authority (as defined in the Freedom of Information Act 2000 for public authorities in England, Wales, Northern Ireland and UK-wide public authorities based in Scotland, or as defined in the Freedom of Information (Scotland) Act 2002 for Scottish public authorities) that becomes a member of PfH at any time during the period of the Framework Agreement; Any local authority (as defined in the Local Government Act 1972 for public authorities in England and Wales or as defined in the Local Government (Scotland) Act 1973 for Scottish local authorities or as defined in the Local Government Act (Northern Ireland) 1972 for local authorities in Northern Ireland) that becomes a member of PfH at any time during the period of the Framework Agreement; the Northern Ireland Housing Executive; any housing Arm's Length Management Organisation (ALMO) that becomes a member of PfH during the period of the Framework Agreement; Any wholly owned subsidiaries of any of the above Organisations; educational establishments and any other contracting authority listed on the following page of the PfH website : http://procurementforhousing.co.uk/permissible-users/ at the time of the FTS notice for this procurement. Public Procurement Review Service If you’d like to share any feedback about how this procurement was carried out, you can do so through the Public Procurement Review Service. To find out more or submit feedback, please visit: https://submit.forms.service.gov.uk/form/314/raise-a-concern-with-public-procurement-review-service/1293 (MT Ref:234993)
How it was run
Official notice- Appointment period ends
- 28 Feb 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
- Bids opened
- 11 Feb 2025, 12:00 GMT
Timeline
2 Sept 2024 → 15 Jul 2025 · 4 dates- Next notice expected2 Sept 2024, 00:00 BST
- Bids opened11 Feb 2025, 12:00 GMT
- Admission / appointment period endsperiod end, not a bid countdown28 Feb 2025, 12:00 GMT
- Notice published15 Jul 2025, 12:26 BST
Notice history
10 events · 8 releases on Find a Tender · since 24 Sept 2024- Published value updated to £100,000,00024 Sept 2024, 11:24 BSTwas £500,000,000
- Status changed to active24 Sept 2024, 11:24 BST
- Procurement method changed24 Sept 2024, 11:24 BST
- Deadline published: 28 Oct 2024, 12:00 GMT24 Sept 2024, 11:24 BST
- Buyer details updated24 Sept 2024, 11:24 BST
- Published value updated to £137,525,0004 Dec 2024, 09:16 GMTwas £100,000,000
- Deadline moved to 11 Feb 2025, 12:00 GMT4 Dec 2024, 09:16 GMT+106 days · was 28 Oct 2024, 12:00 GMT
- Deadline moved to 25 Feb 2025, 12:00 GMT7 Jan 2025, 10:09 GMT+14 days · was 11 Feb 2025, 12:00 GMT
- Status changed to complete7 Feb 2025, 09:51 GMT
- Deadline moved to 28 Feb 2025, 12:00 GMT18 Feb 2025, 14:34 GMT+3 days · was 25 Feb 2025, 12:00 GMT
Published amendments (3 · 2 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | DeadlineTime limit · IV.2.2 | 11 Feb 2025 | 25 Feb 2025 | +14 d |
| — | Bid openingConditions for opening of tenders · IV.2.7 | 11 Feb 2025 | 25 Feb 2025 | +14 d |
| — | DeadlineTime limit · IV.2.2 | 25 Feb 2025 | 28 Feb 2025 | +3 d |
| — | Bid openingConditions for opening of tenders · IV.2.7 | 25 Feb 2025 | 28 Feb 2025 | +3 d |
The VI.3 text, which replaces the originally published text in VI.3. This Framework may be used by any contracting authority listed in or referred to in the FTS Notice. This includes: All current members of PfH at the time of the FTS notice for this procurement; Any registered provider of social housing (or Welsh registered social landlord ,or Scottish registered social registered social landlord…
The deadline has been extended to 25th February 2025 at 12pm.
Due to recent formula changes in the Lot 3 - Print Mailing tab, we have decided to extend the submission deadline until 28/02 to allow extra time for amending the newest version (pricing schedule v15)
Routine re-releases (8)
- 2025-01: 1 release · 7 Jan 2025
- 2024-12: 2 releases · 4 Dec 2024, 5 Dec 2024
- 2024-09: 1 release · 24 Sept 2024
- 2024-02: 1 release · 28 Feb 2024
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast11 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
All 3 of these contracts carry the same published figure, £25,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Office & Business Solutions
- Signed
- 1 Jul 2025
- Value
- ceiling above
- Status
- active
Office & Business Solutions – Smart Savings
- Signed
- 1 Jul 2025
- Value
- £10,000,000
- Status
- active
Print Mailing & Digital Communications
- Signed
- 1 Jul 2025
- Value
- £20,000,000
- Status
- active
Print Devices & Associated Services
- Signed
- 1 Jul 2025
- Value
- £10,000,000
- Status
- active
Office & Business Furniture
- Signed
- 1 Jul 2025
- Value
- ceiling above
- Status
- active
Digital Transformation
- Signed
- 1 Jul 2025
- Value
- £15,000,000
- Status
- active
Total Printing Solutions
- Signed
- 1 Jul 2025
- Value
- ceiling above
- Status
- active
Workwear and Personal Protective Equipment (PPE) including Specialist Hazards
- Signed
- 1 Jul 2025
- Value
- £15,000,000
- Status
- active
Janitorial Supplies
- Signed
- 1 Jul 2025
- Value
- £7,500,000
- Status
- active
Tail Spend Solution
- Signed
- 1 Jul 2025
- Value
- £10,000,000
- Status
- active
Contract 004097-2025-1
- Signed
- 21 Jan 2025
- Value
- £100,000,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Office & Business Solutions | 25bids · 25 electronic · 25 from abroad | 25 | — | — |
| 2 · Office & Business Solutions – Smart Savings | 2bids · 2 electronic · 2 from abroad | 1 | — | — |
| 3 · Print Mailing & Digital Communications | 12bids · 12 electronic · 12 from abroad | 7 | — | — |
| 4 · Print Devices & Associated Services | 4bids · 4 electronic · 4 from abroad | 2 | — | — |
| 5 · Office & Business Furniture | 6bids · 6 electronic · 6 from abroad | 4 | — | — |
| 6 · Digital Transformation | 5bids · 5 electronic · 5 from abroad | 3 | — | — |
| 7 · Total Printing Solutions | 2bids · 2 electronic · 2 from abroad | 1 | — | — |
| 8 · Workwear and Personal Protective Equipment (PPE) including Specialist Hazards | 8bids · 8 electronic · 8 from abroad | 6 | — | — |
| 9 · Janitorial Supplies | 9bids · 9 electronic · 9 from abroad | 6 | — | — |
| 10 · Tail Spend Solution | 2bids · 2 electronic · 2 from abroad | 1 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeFramework contractors & participating bidders
35 commercial parties on the notice- Alator Data ServicesFramework contractor
- Autonomous iOtFramework contractor
- BIMSENSE LIMITED T/A OperanceFramework contractor
- Banner Group LimitedFramework contractor
- Banner Group LimitedFramework contractor
- Bates Office Services LtdFramework contractor
- Bunzl GreenhamFramework contractor
- CDP Print ManagementFramework contractor
- CREAGH CONCRETE PRODUCTS LTDFramework contractor
- Chameleon DigitizationFramework contractor
Show 25 more suppliers
- Confurr LtdFramework contractor
- Crystal Clear Window WorksFramework contractor
- ENEVATE HOMES LTDFramework contractor
- GEOBEAR RESIDENTIAL LTDFramework contractor
- HARLOW PRINTING LIMITEDFramework contractor
- HTL.techFramework contractor
- Harlow Printing LimitedFramework contractor
- Heatons Group LimitedFramework contractor
- Integrity ConnectFramework contractor
- Lyreco (UK) LtdFramework contractor
- Mackwell Health LtdFramework contractor
- ODCGIS LimitedFramework contractor
- PSL Print Management LtdFramework contractor
- Paragon Customer Communications (London) LtdFramework contractor
- Power Circle Projects LtdFramework contractor
- Protective Wear SuppliesFramework contractor
- Q-Bot LimitedFramework contractor
- RubixxFramework contractor
- SPS UK&I LIMITEDFramework contractor
- Secure Sensor Innovative Design LtdFramework contractor
- Steffco Ltd t/a Resource Print SolutionsFramework contractor
- Switchee LimitedFramework contractor
- Thomas Stoner SuppliesFramework contractor
- Toshiba TEC UK Imaging Systems Ltd.Framework contractor
- Vantage UAV LtdFramework contractor
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria
- Economic and financial selection criteria
- Technical selection criteria