Find a TenderAwarded
Published 16 Mar 2021, 17:53 GMT

Official UK procurement notice

Domestic Heating System Servicing, Maintenance, Repairs, and Installations

Official notice

Authority: EFFICIENCY EAST MIDLANDS LIMITED (Public body)

Framework agreement4 lotsServicesOpen procedureSME suitableMax 4 lots per supplier
Framework ceiling (notional)£500,000,000total for 4 lots · framework ceiling, not attributable revenue
Submissions closed 14 May 2021awarded 27 Jul 2021
Lots 4max 4 won per supplier

What is being bought4 lots · detail below

Published requirement description

Efficiency East Midlands Ltd (EEM) is a not for profit consortium which establishes and manages a range of framework and DPS agreements. Our membership has now grown to 231 public sector organisations including housing associations and ALMO's, Local Authorities, NHS trusts, Education Providers, Blue Light Services, Government Agencies and Charities. EEM have also established a formal collaboration with 3 like-minded procurement consortia -

Westworks, South East Consortium and Advantage South West. The membership list for these three consortia may be obtained from the following website addresses:

www.westworks.org.uk ↗

www.southeastconsortium.org.uk ↗

www.advantagesouthwest.co.uk ↗

EEM conducted this procurement exercise and have subsequently awarded and entered into framework agreements with contractors for the provision of heating and hot water systems servicing, maintenance, repairs and Installations. A range of fuel types are covered under our framework including but not limited to; gas, solid fuel, oil and renewable heating systems.

The framework was tendered and awarded based on the following lots:

•Lot 1 - Domestic Heating Servicing, Maintenance, Repairs and Installations

  • Lot 2 - Commercial Heating Systems - Servicing, Maintenance, Repairs and Installation
  • Lot 3 - Renewable Heating Systems Servicing, Maintenance, Repairs and Installations
  • Lot 4 - Heating System Auditing and Consultancy Services

Each of the above lots have been split into geographical sublots:

Sublot 1 - Midlands

Sublot 2 - National Coverage

Contracting Authorities who require a single contractor to manage the servicing and/or installation programmes across their domestic, commercial and or renewable heating system stock can compliantly procure a single contractor via EEM0026. Contracting Authorities can use either a Direct Selection or Mini Competition to appoint a contractor and only the Contractors who sit across all the relevant work stream lots and geographical

sublots the Contracting Authority is looking to use can participate in the selection process. Please contact EEM for further guidance on the selection process.

CPV: Auditing services · Boiler installation work · Central-heating equipment · Central-heating installation work · Central-heating radiators and boilers and parts · Commissioning of heating installations · District heating · District heating boiler · District-heating mains construction work · Electric instantaneous or storage water heaters and immersion heaters · Electrical installation work of heating and other electrical building-equipment · Gas appliance maintenance services · +13 more

How this framework works

From the published notice
Bids received
11 bids received · 13 suppliers appointed

Lots and requirements (4)Procurement structure

4 lots · all with a published value · win at most 4 of them · evaluation weights differ by lot

Every one of these 2 lots carries the same published figure, £125,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Domestic Heating Servicing, Maintenance, Repairs and Installations (Lot 1)CancelledPublished value£250,000,000

Efficiency East Midlands (EEM) carried out this tender exercise on behalf of our membership to establish a Heating and Hot Water Systems Framework.

Lot 1 has been created to support Members manage the servicing and maintenance of their domestic property heating systems ensuring compliancy and adherence to servicing cycles. Repairs and emergency callouts will also be covered by this lot.

Lot 1 includes the for the supply and installation of new boilers, heating systems, alterations, repairs and full and partial upgrades as required to a range of fuel systems.

The following services are not an exhaustive list of services covered by Lot 1.

  • Basic and comprehensive servicing, maintenance, and repair of domestic heating systems.
  • Servicing, maintenance, and repair of domestic boilers.
  • Attendance to break downs and emergency repairs.
  • Back-up to in-house Gas Team for domestic gas repairs and servicing.
  • Installation of boilers and heating systems, alterations and full and partial upgrades as required to a range of fuel systems.
  • Gas safety Inspection and landlords certification.
  • Any additional elements of work associated with the above listed or relevant to Lot 1.

All of the services described above are mandatory elements covered by Lot 1 of the framework and appointed contractors are able to deliver all elements of the works required.

Lot 1 is split into geographical sublots:

Sublot 1 - Midlands

Sublot 2 - National Coverage

Contractors appointed to each sublot can provide services in at least three of the sub regions (Counties) listed within the tender documents for Sublot 1 Midlands and at least Six of the sub regions (Counties) listed for Sublot 2 National Coverage.

The framework has been procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described in Section VI.3) as being authorised users. The call-off contracts to be awarded pursuant to the framework agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. The estimated lot value as described in II.2.6) takes into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the geographical lots.

Lot #2Commercial Heating and Hot Water Systems (Lot 2)Cancelledceiling above

Lot 2 has been created to support Members manage the servicing and maintenance of their commercial property heating systems ensuring compliancy and adherence to servicing cycles, repairs and emergency callouts will also be covered by this lot. Lot 2 also includes for the supply and installation of new boilers, heating systems in a range of fuel types, alterations, repairs and full and partial upgrades as required, including plant rooms.

The following services are not an exhaustive list of services covered by Lot 2.

  • Basic and comprehensive servicing, maintenance, and repair of commercial heating systems.
  • Servicing, maintenance, and repair of commercial boilers.
  • Attendance to break downs and emergency repairs.
  • Installation of boilers and heating systems, alterations and full and partial upgrades including plant and boiler houses as required, commercial systems will allow for a range of fuel systems.
  • Gas safety inspection and landlords certification.
  • Any additional elements of work associated with the above listed or relevant to Lot 2 Commercial Heating and Hot Water Systems.

All of the services described above are mandatory elements covered by Lot 2 of the framework and appointed contractors are able to deliver all elements of the works required.

Lot 2 is split into geographical sublots:

Sublot 1 - Midlands

Sublot 2 - National Coverage

Contractors appointed to each sublot can provide services in at least three of the sub regions (Counties) listed within the tender documents for Sublot 1 Midlands and at least Six of the sub regions (Counties) listed for Sublot 2 National Coverage.

The framework has been procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described in Section VI.3) as being authorised users. The call-off contracts to be awarded pursuant to the framework agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. The estimated lot value as described in II.2.6) takes into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the geographical lots.

Lot #3Renewable Heating Systems (Lot 3)Cancelledceiling above

Lot 2 has been created to support Members manage the servicing and maintenance of their renewable heating systems ensuring compliancy and adherence to servicing cycles, repairs and emergency callouts will also be covered by this lot. Lot 3 also includes the for the design, supply and installation of new renewable heating systems, alterations, repairs and full and partial upgrades as required.

The following services are not an exhaustive list of services covered by Lot 3.

  • Servicing, maintenance, repair and installation of renewable heating systems including air source and ground source systems, solar pv and thermal systems, combined heat and power generating boilers, biomass and wood burning systems.
  • Attendance to break downs and emergency repairs.
  • Heating systems designs, alterations, and full and partial upgrades.
  • Renewable heat source inspections and reports.
  • Any additional elements of work associated with the above listed or relevant to Lot 3 Renewable Heating Systems.

All of the services described above are mandatory elements covered by Lot 3 of the framework and appointed contractors are able to deliver all elements of the works required.

Lot 3 is split into geographical sublots:

Sublot 1 - Midlands

Sublot 2 - National Coverage

Contractors appointed to each sublot can provide services in at least three of the sub regions (Counties) listed within the tender documents for Sublot 1 Midlands and at least Six of the sub regions (Counties) listed for Sublot 2 National Coverage.

The framework has been procured by Efficiency East Midlands Ltd (EEM) on behalf of their members and the other organisations described in Section VI.3) as being authorised users. The call-off contracts to be awarded pursuant to the framework agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. The estimated lot value as described in II.2.6) takes into account the full framework term, the possibility that the EEM membership may grow over the framework lifetime and the geographical lots.

Lot #4Heating System Auditing and Consultancy Services (Lot 4)CancelledPublished value£50,000,000

Lot 4 was tendered with the aim of providing a solution for members requiring audit and consultancy services . The requirements for Lot 4 stated Contractors were required to provide independent validation of a percentage of servicing, repairs and installations carried out by the Contracting Authorities heating contractor. Consultancy across a range of heating system types including technical advice and specification/design consultancy. In addition to audit and consultancy services Lot 4 also provides members with an option for gas safety awareness training and any other gas/heating system training requested for their internal workforce.

EEM failed to receive a sufficient number of compliant bids to evaluate and form a framework so we are NOT awarding Lot 4 Audit and Consultancy Services.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • Price carries 60 points on every lot: a 10% discount moves about 6 points.
  • “Domestic Heating System Servicing, Maintenance, Repairs, and…” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
16 Mar 2021, 17:53 GMT
Last source update
16 Aug 2021, 17:03 BST
Award evaluation window
17 May 2021 – …
Authority reference
Lot 1
FTS notice number
2021/S 000-019991
Classification (CPV)
Auditing servicesBoiler installation workCentral-heating equipmentCentral-heating installation workCentral-heating radiators and boilers and partsCommissioning of heating installationsDistrict heatingDistrict heating boilerDistrict-heating mains construction workElectric instantaneous or storage water heaters and immersion heaters
+15 moreElectrical installation work of heating and other electrical building-equipmentGas appliance maintenance services
Delivery area
North East (UKC)North West (UKD)Yorkshire & Humber (UKE)East Midlands (UKF)West Midlands (UKG)East of England (UKH)London (UKI)South East (UKJ)
+2 moreSouth West (UKK)Wales (UKL)
Official registry OCID
ocds-h6vhtk-029c55 Find a Tender

Publisher note: The call-off contracts to be awarded pursuant to the framework agreements to be entered at conclusion of the procurement exercise may extend for a duration of up to 5 years beyond expiry of the 4-year framework term. Please note that the total potential value of GBP stated within this notice is in relation to the full 4-year framework and takes into consideration the lot structure, length of call-off contracts and that the EEM membership may grow over the framework lifetime. This framework has been procured by Efficiency East Midlands Ltd (EEM Ltd) on behalf of their members and the other organisations described below as being authorised users. The following contracting authorities will be entitled to agree and award contracts under this framework agreement as authorised users: 1) Any Member of EEM which for the avoidance of doubt currently includes 3 partner consortia - Westworks(www.westworks.org.uk), Advantage South West (www.advantagesouthwest.co.uk) and South East Consortium (www.southeastconsortium.org.uk). A full list of current members is available at www.eem.org.uk 2) Any future member of EEM or our partner consortia and in all cases being an organisation which has applied to join EEM or our partner consortia in accordance with the applicable constitutional documents; 3) An EEM participant being an organisation which is neither a current or EEM member (as defined at 1 above) nor a future member of EEM (as defined at 2 above) based within England and Wales which owns and/ or maintains/manages housing stock in one or more geographic area in which it operates and/or is an NHS Trust (which includes acute trusts, mental health trusts, care service trusts and ambulance trusts) or an organisation, police authority, fire authority, ambulance trust, university, higher/further education college, school or academy or other public sector organisation. Further details regarding the authorised users of this framework can be found within the tender documents.

How it was run

Official notice
Run through: portal not identified
Language: EN
Appointment period ends
14 May 2021
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
17 May 2021, 15:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

14 May 2021 → 16 Aug 2021 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    14 May 2021
  2. Bids opened
    17 May 2021, 15:00 BST
  3. Notice published
    16 Aug 2021, 17:03 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    16 Aug 2021, 17:03 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 13admitted to the panel · see the list ↓
Bids received 114 from SMEs
Contracts signed 3latest 27 Jul 2021

3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 2 of these contracts carry the same published figure, £125,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

  • Domestic Heating System Servicing, Maintenance, Repairs, and Installations

    Signed
    27 Jul 2021
    Value
    £250,000,000
    Status
    active
  • Commercial Heating and Hot Water Systems

    Signed
    27 Jul 2021
    Value
    ceiling above
    Status
    active
  • Renewable Heating Systems

    Signed
    27 Jul 2021
    Value
    ceiling above
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
11bids · 11 electronic4——

Contracting authority & participating public bodies

EFFICIENCY EAST MIDLANDS LIMITED

Contracting authorityPublic bodyBody governed by public lawGeneral public services Unit 3 Maisies Way, The Village, Derbyshire, UK, DE55 2DSContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Royal Courts of JusticeMediation bodyReview body London
  • The Cabinet OfficeReview contact point LondonContact phone

Framework contractors & participating bidders

13 commercial parties on the notice
Show 3 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria