HALO SERVICE SOLUTIONS LTD: UK Public Sector Contracts Won & Awards
Large organisation·Ardgay·Scotland·Main market: Software package and information systems
Official UK PPONPYVD-5774-MHXD
Procedures with an award1517 award recordsPublic authorities15named on published awardsAttributable award value£10mnet · on 12 of 17 award records · single-supplier, no ceilingsLast 12 months14awards · 2 in the prior 24 months · last 10 Sept 2026Contracts ending ≤18 months4end date published on 10 of 17 awardsDelivery regions11most often Nationwide (UK)
Where they win
17 lot-level observations (15 awarded lots, 88%, plus 2 envelope awards without lot links; pending awards included) · top CPV classes
4800 Software package and information systems6 observations · 38% · lots7200 IT services: consulting, software development, Internet and support2 observations · 13% · lots7222 Systems and technical consultancy services2 observations · 13% · lots4851 Communication software package2 observations · 13% · 1 lots + 1 envelope4810 Industry specific software package1 observations · 6% · lots4821 Networking software package1 observations · 6% · lots7221 Programming services of packaged software products1 observations · 6% · lots4845 Time accounting or human resources software package1 observations · 6% · envelope awardsAttributable award value£10mSum of published VAT-exclusive values on 12 of 17 award records — only awards to this supplier alone, framework / DPS ceilings excluded; the award’s own value, else its contract’s; the five largest make 86%; a further 2 published a VAT-inclusive amount only (£474k inc. VAT, kept apart). Not turnover. Largest rows below.
Typical attributable award£320k medianrobust · n=12
Award vs estimate0% at estimateindicative · n=2Median (estimate − award) / estimate on comparable contested single-supplier GBP wins, per lot, same VAT basis on both sides, scoped to CPV division 48. Negative = awarded above estimate. Historical movement, not a bid instruction.
| Largest published awards | Authority | Awarded | Term | Published value |
|---|---|---|---|---|
| Enterprise Service Management Solution | Scottish Police Authority | — | — | £5,417,395 † |
| CPT_26_03 IT Service management (ITSM) | National Audit Office | 10 Sept 2026 | 3.6 yrs · up to 5.6 yrs | £1,500,000 ≈ £419k/yr |
| Contract for Enterprise Service Management System | Liverpool John Moores University | — | — | £767,990 † |
| ICT Customer Relationship Management System | East Riding of Yorkshire Council | 19 Jun 2025 | 5 yrs · up to 9 yrs | £681,000 ≈ £136k/yr |
| IT Service Management System (ITSM) | UNIVERSITY OF BRISTOL | — | — | £660,000 † |
Where they deliver
ITL1 delivery regions on the notice · 15 of 15 awarded procedures publish one · a procedure with several regions counts in each
Nationwide (UK)4 procedures · 27%
North West England3 procedures · 20%
Yorkshire and the Humber3 procedures · 20%
South East England3 procedures · 20%
East Midlands2 procedures · 13%
West Midlands2 procedures · 13%
Greater London2 procedures · 13%
South West England2 procedures · 13%
Bidding record
Procurement Act 2023 award notices name every bidder · 2 notices name this supplier since 15 Jun 2026 · observed bids, not an estimate
Contract contests0 won · 0 lostFewer than three decided contests — no rate is claimed.
Framework / DPS places2 of 2Admissions to a panel or dynamic market are counted apart: nearly every compliant bidder is appointed, so they say nothing about winning work.
Authorities bid for2
| Notice | Authority | Outcome | Bidders | Published |
|---|---|---|---|---|
| G Cloud 15 | Government Commercial Agency | appointed | 4,233 | 4 Sept 2026 |
| YPO 1253 - SUPPLY OF CRM SOLUTION FOR YPO | Yorkshire Purchasing Organisation | appointed | 15 | 15 Jun 2026 |
Source: bids.details[].tenderers on Procurement Act 2023 notices (from 2025). PCR 2015 notices name no bidders, so earlier contests are invisible here. Latest ten notices shown.
Who they sell to
Authorities named on this supplier’s published awards · ranked by distinct procedures · award records explode on framework and DPS panels
Authority type · official UK type when published, else name/id class, else not classified · by award records (a single panel can dominate)
- Local authority 41% (7 awards)
- Central government 18% (3 awards)
- Education 18% (3 awards)
- Other public body 12% (2 awards)
- Police & fire 6% (1 awards)
- Type not classified 6% (1 awards)
| Authority | Procedures | Share | Award records | Last activity |
|---|---|---|---|---|
| Government Commercial Agency | 1 | 6.7% | 2 | 24 Jul 2026 |
| Cheshire East Council | 1 | 6.7% | 2 | 13 Aug 2026 |
| National Audit Office | 1 | 6.7% | 1 | 10 Sept 2026 |
| East Riding of Yorkshire Council | 1 | 6.7% | 1 | 19 Jun 2025 |
| Liverpool John Moores University | 1 | 6.7% | 1 | 8 Apr 2025 |
| UNIVERSITY OF BRISTOL | 1 | 6.7% | 1 | 8 Aug 2023 |
| Scottish Police Authority | 1 | 6.7% | 1 | 4 Sept 2026 |
| London Borough of Haringey | 1 | 6.7% | 1 | 5 Aug 2026 |
Share = of the 15 procedures with an award naming this supplier. Last activity = award date, or notice publication when no award date was published.
Contracts ending
Published end dates only · 10 of 17 awards carry one · not a retender forecast
| Contract | Ends | Published value |
|---|---|---|
| CRM Solution for Wider Public Sector | 4 Mar 2027 | £60,000,000 |
| HALO ITSM | 15 Sept 2027 | £134,352 |
| Halo IT Service Management Tool Software and user Licenses | 18 Sept 2027 | £146,880 |
| HaloITSM | 30 Nov 2027 | £162,534 |
Recent awards
Latest 17 of 17 award records naming this supplier
| Award / procedure | Authority | Awarded | Award value |
|---|---|---|---|
| Halo ITSM | West Northamptonshire Council | Not published | Not published |
| HaloITSM | London Borough of Hackney | Not published | Not published |
| Halo IT Service Management Tool Software and user Licenses | Guildford Borough Council | Not published | Not published |
| Service Desk | Greensquareaccord | Not published | Not published |
| ID576 HALO Incident Management Software | Aspire Housing | Not published | Not published |
| Contract for Enterprise Service Management System | Liverpool John Moores University | Not published | Not published |
| IT Service Management System (ITSM) | UNIVERSITY OF BRISTOL | Not published | Not published |
Data coverage & method
- Source: Find a Tender OCDS award and contract releases. An award record is one award × this supplier; a procedure can carry many (panels, call-offs).
- Market observations are awarded lots, or one envelope award when the notice publishes no lot links. Region = delivery ITL1 on the notice, not the supplier’s registered address.
- Authority type: official OCDS UK contracting-authority type when the notice publishes one; otherwise a Tenderline name/id class; otherwise “not classified”. Purchasing hubs with no published type stay unclassified.
- Published value attributable to this supplier alone: £10m across single-supplier awards, framework / DPS ceilings excluded. Coverage is partial and the figure is not turnover, so it is not shown as a headline.
- Contract end dates: published on 10 of 17 awards; 4 end within 18 months.
- Award vs estimate tiers: robust ≥5, moderate 3–4, indicative 1–2 comparable pairs.
- Never shown: contact details, reliability or payment scores, affiliations, predicted wins.
Identifiers consolidated into this page (3 historical Find a Tender publication identifiers)
Official notices referenced this supplier under these publication identifiers. Alias URLs are not separate pages.
Canonical page id: GB-PPON:PYVD-5774-MHXD