Comfort Call Ltd: UK Public Sector Contracts Won & Awards

Large organisationCompanies House: Private Limited CompanyMain market: Social work services

Official UK PPONPQPQ-6532-MXYGCompanies House05763279 ↗ · Active

Where they win
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51 awards (48 for a named lot, 94%, 3 for a whole procedure with no lot named) · top CPV classes, shares of all 51 awards. An award may cover more than one class.

8530 Social work and related services9 awards · 18% · 7 awards naming a lot + 2 whole-procedure awards
8531 Social work services3 awards · 6% · awards naming a lot
8510 Health services1 award · 2% · awards naming a lot
8514 Miscellaneous health services1 award · 2% · awards naming a lot
Attributable award value
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£25mOn 7 of 53 award records; the five largest make 98%; a further 1 published a VAT-inclusive amount only (£555k inc. VAT, kept apart). Largest rows below.
Typical attributable award
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£1.9m middle valuerobust · n=7
Award vs estimate
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Based on 2 wins in its industry (CPV division 85). Small sample.

0% at estimateindicative · n=2compared within CPV division 85

Where their buyers are
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ITL1 region of the buyer office · known for 52 of 52 awarded procedures · each procedure counts once

Yorkshire and the Humber32 procedures · 62%
North East England14 procedures · 27%
East Midlands4 procedures · 8%
North West England2 procedures · 4%

Bidding record
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Procurement Act 2023 award notices name every bidder · 6 notices name this supplier, covering 14 lots since 1 Jul 2026 · observed bids, not an estimate

Win rate on contract lots
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50%moderate · n=4Won 2, lost 2 of the contract lots with a published award. A lot is one contest, so bidding for several lots of one notice counts once for each.
Framework / DPS places
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3 of 10Lots on 3 notices: a place is won per lot.
Authorities bid for
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6Bid for and never won with 1 of them on contract lots.

Bidder names come from Procurement Act 2023 award notices, which list every bidder (from 2025). Older notices name no bidders, so earlier contests do not appear here. Latest ten notices shown.

Who they sell to
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Authorities named on this supplier’s published awards · ranked by distinct procedures · a framework or DPS adds one award record per appointed supplier

Authority type · official UK type when published, else name/id class, else not classified · by award records (a single panel can dominate)
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  • Local authority92%(47 awards)
    47 of 51 awards are Local authority (92%).
  • NHS & health8%(4 awards)
    4 of 51 awards are NHS & health (8%).
AuthorityProceduresShareAward recordsLast activity
Kirklees Councilframework/DPS on 212140.4%2519 May 2026
North Tyneside Councilframework/DPS on 223.8%730 Sept 2026
Gateshead Council23.8%222 Nov 2024
Leeds City Council23.8%226 Aug 2026
Newcastle City Councilframework/DPS on 123.8%26 Jul 2026
Nottinghamshire County Council23.8%219 Mar 2026
NHS West Yorkshireframework/DPS on 223.8%211 May 2023
Stockton on Tees Borough Councilframework/DPS on 223.8%228 Aug 2024

Share = of the 52 procedures with an award naming this supplier. Last activity = award date, or notice publication when no award date was published.

Contracts ending
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42 of 67 awards carry an end date, 14 estimated from the duration · not a retender forecast

Recent awards

Latest 30 of 53 award records naming this supplier

Contracts Finder adds 14 more procedures won by this supplier, mostly below the Find a Tender threshold or from before 2025. Each is counted once beside any Find a Tender copy; they are in the totals, not in this list.

Award / procedureAuthorityAwardedPublished value
Homecare Services - 2026North Tyneside Council30 Sept 2026£39,000,000
framework ceiling · 1 of 27 appointed suppliers
Homecare Services - 2026North Tyneside Council30 Sept 2026£39,000,000
framework ceiling · 1 of 2 appointed suppliers
Homecare Services - 2026North Tyneside Council30 Sept 2026£39,000,000
framework ceiling · 1 of 27 appointed suppliers
Lot 2 - Zone 2 Named ProviderNorth Tyneside Council30 Sept 2026£39,000,000
framework ceiling · 1 of 2 appointed suppliers
Lot 6 - Secondary ProviderNorth Tyneside Council30 Sept 2026£39,000,000
framework ceiling · 1 of 27 appointed suppliers
Homecare Services - 2026North Tyneside Council30 Sept 2026£39,000,000
framework ceiling · 1 of 2 appointed suppliers
Lot 1 - North: Loughborough/Melton Mowbray (Connaught House, Waterside Court and Gretton Court)Leicestershire County Council21 Sept 2026£7,000,000
Provision of a 24/7 Core Wellbeing Service with Potential for Planned Care and Support at the Laurels Extra Care Schemes, Armsley, LeedsLeeds City Council26 Aug 2026£2,795,550
Award of Zone 1Newcastle City Council6 Jul 2026£34,830,000
framework ceiling · 1 of 2 appointed suppliers
Lot 1- Heckmondwike and SpenboroughKirklees Council19 May 2026£38,591,372
framework ceiling · 1 of 23 appointed suppliers
About this data
  • One profile per supplier. Built from award and contract notices that name this supplier; different spellings and registration numbers of the same company are merged into this profile.
  • Values are published values. The table mirrors what the notice published: framework ceilings and joint awards are labelled and never counted as this supplier's money, and † marks a value taken from the contract notice when the award published none. Only awards made to this supplier alone count towards its value, excluding VAT. It is not turnover.
  • Regions in the buyer chart describe the buyer office, not where the work is delivered or the supplier’s registered address.
  • Contract end dates. Published on 28 of 67 awards, estimated from the published duration on 14 more (marked “estimated”); those feed “Contracts ending”. Published values in that list come from either source; Contracts Finder figures are shown as published and stay out of this profile’s money totals.
  • Source. Official UK public procurement notices (Find a Tender and Contracts Finder), reused under the Open Government Licence v3.0, updated through the day and rebuilt nightly. Not every figure uses both feeds, and each one shows how many records it rests on: see the methodology. Spotted something wrong? Tell us.