Find a TenderAwarded
Published 12 Feb 2024, 10:09 GMT

Official UK procurement notice

Supplementary North Zone Home Care Contract

Official notice

Authority: Newcastle City Council (Local council)

ServicesOpen procedure
Published estimate£1,888,843exc. VAT2.1% above published estimate
Submissions closed 20 Mar 2024awarded 28 May 2024
Awarded to Comfort Call Ltd

What is being bought

Published requirement description

This contract was an opportunity for a provider to work alongside the Home Care Framework, providing supplementary home care support for people living in the North Zone of the City.

CPV: Health and social work services

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedRenewal
Delivery: North East
Extensions: 3 x 12 month options to extend · 3 x 12 month options to extendVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 90%Social value: 10%
Published sub-criteria (5)
  • Mobilisation / Service Delivery: 20%
  • Service requirements / Asset-Based Community Development: 30%
  • Quality Assurance / Health and Safety: 20%
  • Staff: 20%
  • Social Value: 10%
Published award criteria (6)
  • Mobilisation / Service Delivery: 20%
  • Service requirements / Asset-Based Community Development: 30%
  • Quality Assurance / Health and Safety: 20%
  • Staff: 20%
  • Social Value: 10%
  • Price: Pass/fail on acceptance

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
12 Feb 2024, 10:09 GMT
Last source update
30 May 2024, 09:15 BST
Award evaluation window
20 Mar 2024 – …
Authority reference
008498
FTS notice number
2024/S 000-016837
Classification (CPV)
Health and social work services
Delivery area
North East (UKC2)
Official registry OCID
ocds-h6vhtk-043930 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
20 Mar 2024, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
20 Mar 2024, 12:30 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

20 Mar 2024 → 30 May 2024 · 3 dates
  1. Submission deadline
    20 Mar 2024, 12:00 GMT
  2. Bids opened
    20 Mar 2024, 12:30 GMT
  3. Notice published
    30 May 2024, 09:15 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    30 May 2024, 09:15 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,929,3111 contract exc. VAT
Bids received 63
Contracts signed 1latest 28 May 2024
Awarded toValueDateStatus
Comfort Call Ltd£1,929,311 †—Awarded

Contracts

  • Supplementary North Zone Home Care Contract · Comfort Call Ltd

    Signed
    28 May 2024
    Value
    £1,929,311
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
63bids———

Contracting authority & participating public bodies

Newcastle City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Civic Centre, NEWCASTLE-UPON-TYNE, North East, NE18QHContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice
  • Comfort Call LimitedAwarded supplierGB-COH: 05763279 Cardinal House Abbeyfield Court, Abbeyfield Road, Nottingham, Nottinghamshire, United Kingdom, NG7 2SZ, Nottingham, East Midlands

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria