Official UK procurement notice
Care and Support in Extra Care Housing
Authority: Leicestershire County Council (Local council)
What is being bought2 lots · detail below
Published requirement descriptionLeicestershire County Council is committed to the delivery of high-quality Adult Social Care Services and Health Care Services for residents of Leicestershire who are assessed as requiring care in an Extra Care setting.
Extra Care housing aims to meet the needs and aspirations of individuals through the provision of Services designed to accommodate changing needs, for example allowing older people to age in one place and preventing avoidable and/or emergency hospital or residential care admissions.
Extra Care housing provides a supportive environment, offering a range of Services, from unplanned low level and physical response including night-time cover to individually tailored care Services (person-centred commissioned care). This Service has been developed to provide integrated health and social care services for people living in Extra Care and those assessed as eligible for care.
This procurement is divided into the following Lots:
Lot 1 - North: Loughborough/Melton Mowbray (Connaught House, Waterside Court and Gretton Court)
Lot 2 - South: Blaby/Lutterworth (Birch Court, Oak Court and St. Mary's House)
CPV: Social work services without accommodation
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£14,000,000 together) · same conditions of participation on every lot · same evaluation weights on every lotLot #1North: Loughborough/Melton MowbrayAwardedRenewalPublished value£7,000,000
The source published no individual description for this lot.
- Economic & financial standing
Please see Invitation to Tender for details
- Technical & professional ability
Please see Invitation to Tender for details
Lot #2South: Blaby/LutterworthAwardedRenewalPublished value£7,000,000
The source published no individual description for this lot.
- Economic & financial standing
Please see Invitation to Tender for details
- Technical & professional ability
Please see Invitation to Tender for details
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality: 60%
- Price and Financial Robustness: 40%
Published award criteria (2)
- Quality
- Price and Financial Robustness
- Economic & financial standing
Please see Invitation to Tender for details
- Technical & professional ability
Please see Invitation to Tender for details
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 23 May 2025, 11:15 BST
- Last source update
- 21 Sept 2026, 16:37 BST
- Award evaluation window
- Submission end – 21 Sept 2026
- Authority reference
DN823664- FTS notice number
2026/S 000-072889- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-052171Find a Tender
How it was run
Official notice- Submission deadline
- 28 Aug 2026, 12:00 BST
- Clarification deadline
- 19 Aug 2026, 23:59 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
23 May 2025 → 1 Nov 2026 · 9 dates- Planning notice published23 May 2025, 11:15 BST
- Next notice expected134 days ago12 Jun 2026, 23:59 BST
- Tender notice published86 days ago31 Jul 2026, 16:37 BST
- Clarification questions by66 days ago19 Aug 2026, 23:59 BST
- Submission deadline58 days ago28 Aug 2026, 12:00 BST
- Assessment summaries sent34 days ago21 Sept 2026, 00:00 BST
- Latest notice published34 days ago21 Sept 2026, 16:37 BST
- Award decision expected by33 days ago21 Sept 2026, 23:59 BST
- Today25 Oct 2026
- Contract startsin 7 days1 Nov 2026
Notice history
9 events · 4 releases on Find a Tender · since 23 May 2025- Pipeline notice published23 May 2025, 11:15 BSTUK1
- Pipeline notice published13 Mar 2026, 11:18 GMTUK1
- Tender notice published31 Jul 2026, 16:37 BSTUK4
- Published value published: £14,000,00031 Jul 2026, 16:37 BST
- Status changed to active31 Jul 2026, 16:37 BST
- Deadline published: 28 Aug 2026, 12:00 BST31 Jul 2026, 16:37 BST
- Contract award notice published21 Sept 2026, 16:37 BSTUK6
- Status changed to complete21 Sept 2026, 16:37 BST
- Contract signature expected22 Sept 2026, 23:59 BSTscheduled
Published amendments (1)
Tender documents publication date amended, as this procurement has been pushed back. More info will be provided in the summer time
Routine re-releases (4)
- 2025-05: 1 release · 23 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · North: Loughborough/Melton Mowbray1 award | |||
| Comfort Call LtdLot 1 - North: Loughborough/Melton Mowbray (Connaught House, Waterside Court and Gretton Court)1 Nov 2026 – 31 Mar 2029 · up to 31 Mar 2031Extensions: There will be an option to extend the contract for up to 2 years in 12-month increments, subject to satisfactory performance, business needs and decisions related to Local Government Reorganisation. | £7,000,000 | 21 Sept 2026 | Awarded |
| Lot 2 · South: Blaby/Lutterworth1 award | |||
| Fosse Healthcare LtdLot 2 - South: Blaby/Lutterworth (Birch Court, Oak Court and St. Mary's House)1 Apr 2027 – 31 Mar 2029 · up to 31 Mar 2031Extensions: There will be an option to extend the contract for up to 2 years in 12-month increments, subject to satisfactory performance, business needs and decisions related to Local Government Reorganisation. | £7,000,000 | 21 Sept 2026 | Awarded |
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · North: Loughborough/Melton Mowbray | 6final-stage tenders · 38 at stage one | 3 | 0 | — |
| 2 · South: Blaby/Lutterworth | 6final-stage tenders · 38 at stage one | 4 | 0 | — |
Who bid
- wonCOMFORT CALL LIMITED · East Midlands · all lots
- wonFOSSE HEALTHCARE LIMITED · East Midlands · 2
- did not winCARE OUTLOOK LTD · Greater London · all lots
- did not winHELPERS HOMECARE LIMITED · East Midlands · all lots
- did not winDHC MIDLANDS LTDSME · West Midlands · all lots
- did not winMELTON CARE SERVICES LIMITEDSME · East Midlands · all lots
- did not winUNIVERSAL CARE SERVICES (UK) LIMITED · Greater London · 1
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
7 commercial parties on the notice · 2 awarded- CARE OUTLOOK LTDBidder / tenderer
- COMFORT CALL LIMITEDAwarded supplier
- DHC MIDLANDS LTDBidder / tenderer
- FOSSE HEALTHCARE LIMITEDAwarded supplier
- HELPERS HOMECARE LIMITEDBidder / tenderer
- MELTON CARE SERVICES LIMITEDBidder / tenderer
- UNIVERSAL CARE SERVICES (UK) LIMITEDBidder / tenderer
Official documents & specifications (5)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender