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Official OCDS

Search UK public tenders and contract notices

Official notices, one row per procedure. Filters use published facts only: delivery region from the notice, buyer type from the official classification, route and agreement type as published, never a Tenderline score.

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Showing 121–135 · every procedure in the catalogue, any stage.

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CPV 7951…Clear all

320 procedures

  1. Planned · expected · not yet publishedOpen procedureSME suitable

    Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) solution

    Warrington Borough Council · Local authority · North West England

    Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) system deployed as Software-as-a-Service solution, including software provision; implementation services, legacy system data migration, training; software hosting, su…

    • Call centre
    • Alarm-monitoring services
    • IT services: consulting, software development, Internet and support
    • +1
    Value
    £700k
    Term
    3 yearsup to 5 years with extensions
    Submit via
    ProContract (Due North)login required
    Published
    #054820
  2. AwardedCompetitive procedure with negotiation

    DWP Digital Channels Contact Centre (DC3)

    Department for Work & Pensions · Central government · Nationwide (UK)

    DWP's existing contact centre is the largest across all UK government departments and is one of the largest contact centres in Europe. The current contact centre platform is delivered on behalf of DWP by a managed service provider. The Cont…

    Awarded to Route 101 Limited

    • Call centre
    • IT services: consulting, software development, Internet and support
    • Software package and information systems
    • +1
    Value
    £159m
    Term
    5 years
    Submit via
    Jaggaerlogin required
    Published
    #03e0a8
  3. AwardedBelow threshold - without competition

    Call Handling & Dispatch Message Service for the EDT - S484548

    Norfolk County Council · Local authority · delivery region not published

    For several years our emergency duty team have been using CallEEAST to answer phones overnight but this contract needs renewing annually. It has come up for renewal and we are looking to renew the existing contract

    Awarded to East of England Ambulance NHS Trust

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0528e8
  4. AwardedOpen procedureFramework5 lots

    Language Services

    Crown Commercial Service · Central government · Nationwide (UK)

    The Crown Commercial Service (the Authority) has established a comprehensive Framework Contract for Language Services, encompassing the following key components: Translation Services Transcription, Stenography and Recording Services Telepho…

    Awarded to See Contracts Finder Notice for full supplier list

    • Interpretation services
    • Foreign language translation software development services
    • Foreign language translation software package
    • +12
    Value
    £250mceiling, not a contract size
    Term
    4 years
    Submit via
    Jaggaerlogin required
    Published
    #040ace
  5. Planned · tender expected

    Contact Centre Services

    Disclosure and Barring Service · North West England

    Contact Centre Services for DBS

    • Call centre
    Value
    Not published
    Term
    4 yearsup to 6 years with extensions
    Submit via
    portal not identified
    Published
    #0514a1
  6. CancelledOpen procedure

    Out of Hours (OOH) Telephony Services & Remote Fire Alarm Equipment Monitoring

    Wales and West Housing Association Ltd · Housing · Wales (Cymru)

    Wales & West require a contractor to deliver Out of hours Telephony services to deal with residents and contractors with regards to responsive repair works to our housing stock across Wales. It also includes remote fire alarm equipment moni…

    • Telephone-answering services
    • Alarm-monitoring services
    • Call centre
    Value
    Not published
    Term
    2 years
    Submit via
    Jaggaerlogin required
    Published
    #04afb4
  7. AwardedAward procedure without prior publication of a call for competition

    DHSC: National Breastfeeding Helpline

    Department of Health & Social Care · NHS & health · Greater London

    The Department of Health and Social Care is seeking a provider to deliver the National Breastfeeding Helpline, providing breastfeeding information and support via a 24 hour helpline for families across the UK.

    Awarded to The Breastfeeding Network

    • Counselling services
    • Call centre
    • Guidance and counselling services
    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0507fc
  8. AwardedRestricted procedureFramework2 lots

    Total Language Solutions ('TLS'): Interpretation, Translation and Transcription Services

    HealthTrust Europe LLP (HTE) · Nationwide (UK)

    HealthTrust Europe has established a framework agreement for the supply of interpretation, translation and transcription services that includes scope for face to face Interpreting, telephone interpreting, video/remote interpreting, non-spok…

    Awarded to AA Global Language Services Limited, Absolute Interpreting and Translations Ltd, All successful bidders as per original contract notice +16 more · 3 awards

    • Interpretation services
    • Foreign language translation software package
    • Justice services
    • +5
    Value
    Not published
    Term
    4 years
    Submit via
    portal not identified
    Published
    #02aebf
  9. AwardedBelow threshold - without competition

    Security Cleared EXPO (stand and sponsorship) - 2025

    Metropolitan Police Service · Police & fire · West Midlands

    Direct award under the Procurement Act to facilitate attendance at events for targeted recruitment of security cleared staff

    Awarded to SATOS Media Ltd

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #0500c1
  10. AwardedBelow threshold - without competition

    CTPHQ - Reed in Partnership Recruitment Fairs

    Metropolitan Police Service · Police & fire · West Midlands

    Payments to attend the MOD Career Transition Partnership recruitment events to support service leavers transition to employment outside of the armed forces.

    Awarded to Reed in Partnership Ltd

    Value
    Not published
    Term
    Not published
    Submit via
    portal not identified
    Published
    #04ff24
  11. AwardedOpen procedureFramework3 lots

    Contact Centres and Business Services

    Crown Commercial Service · Central government · Nationwide (UK)

    Crown Commercial Service (CCS) intended to establish a framework agreement for the provision of outsourced contact centre services, shared services and operational business process services. The framework will be used by UK Central Governme…

    Awarded to Accenture UK Limited, Arvato Limited, Capita Business Services Ltd +17 more · 23 awards

    • Administration services
    • Accounting and auditing services
    • Accounting review services
    • +51
    Value
    £3.5bnceiling, not a contract size
    Term
    4 years
    Submit via
    Jaggaerlogin required
    Published
    #02a266
  12. AwardedOpen procedure

    Provision of Integrated Urgent Care (IUC) in Cambridgeshire and Peterborough

    NHS Cambridgeshire and Peterborough Integrated Care Board · NHS & health · East of England

    The ICB is committed to the provision of a high-quality IUC by offering the following services:<br/>• NHS 111 call handling,<br/>• 24/7 Clinical Assessment Service (CAS),<br/>• Out of Hours Primary Care Access.<br/>• These may be delivered …

    Awarded to INTEGRATED CARE 24 LTD · 2 awards

    • Health services
    • Call centre
    • Guidance services
    • +1
    Value
    £107m
    Term
    3 years
    Submit via
    Atamis legacy domain (health-family.force.com)login required
    Published
    #0448be
  13. AwardedNegotiated procedure with prior call for competitionFramework

    N/A

    SSE PLC · Nationwide (UK)

    provision of additional call handling Agent to support SSE call centre operations and provide ad hoc agents to cover severe weather events

    Awarded to Ant Marketing Limited

    • Call centre
    Value
    Not published
    Term
    Not published
    Submit via
    Jaggaerlogin required
    Published
    #0471de
  14. Closed Open procedure

    JHG - Out of Hours Call Handling Tender

    Jigsaw Homes Group · North West England, East Midlands

    Out of Hours Call Handling Service

    • Telephone-answering services
    Value
    £50k
    Term
    2 years
    Submit via
    mytenderslogin required
    Published
    #04dcdf
  15. Awarded

    24HR TELEPHONE HELPLINE

    Ministry of Defence · Central government · Nationwide (UK)

    Awarded to COMBAT STRESS

    • Telephone-answering services
    Value
    Not published
    Term
    7 months
    Submit via
    portal not identified
    Published
    #04e89c