TenderlineUK
Procurement Intelligence
Search
Find a TenderPast planning noticePlanned procurement notice
Published 13 Jun 2025, 07:48 BST

Official UK procurement notice

Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) solution

Official notice

Authority: Warrington Borough Council (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Software Packages & ERP (48)IT Services & Software (72)Business Services & Consultancy (79) Delivery: North West (UKD61)
Planned pipeline value£700,000pipeline notice, not a live tender
Tender notice expected 1 Jul 2025from the planned procurement notice
Contract term 3 yrsends 30 Sept 2028 · up to 30 Sept 2030 with extensions · starts 1 Oct 2025

What is being bought

Published requirement description

Provision of a Technology Enabled Care (TEC) Alarm Receiving Centre (ARC) system deployed as Software-as-a-Service solution, including software provision; implementation services, legacy system data migration, training; software hosting, support and maintenance services.

The ARC solution will enable the on-going and continuous monitoring of TEC alarm equipment.

CPV: Alarm-monitoring services · Call centre · IT services: consulting, software development, Internet and support · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1PlannedRenewal 3 yrsSMEPublished value£700,000
Contract period: 1 Oct 2025 – 30 Sept 2028 (3 yrs) · up to 30 Sept 2030 with extensionsValue: £700,000 exc. VAT · £840,000 inc. VAT
Delivery: North WestEligibility: SME eligible
Extensions: Contract may be extended at the discretion of the Buyer for 2 periods of 12 months.
48000000 Software package and information systems72000000 IT services: consulting, software development, Internet and support79512000 Call centre79711000 Alarm-monitoring services

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Past planning notice
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
13 Jun 2025, 07:48 BST
Last source update
13 Jun 2025, 07:48 BST
Award evaluation window
Submission end – 30 Sept 2025
Authority reference
DN776917
FTS notice number
2025/S 000-032112
Latest notice
Planned procurement notice (UK3)
Classification (CPV)
Alarm-monitoring servicesCall centreIT services: consulting, software development, Internet and supportSoftware package and information systems
Delivery area
North West (UKD61)
Official registry OCID
ocds-h6vhtk-054820 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
15 Aug 2025, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

www.the-chest.org.uk ↗

Search Opportunity ID/Contract Reference: "DN776917" when published.

Timeline

13 Jun 2025 → 1 Oct 2025 · 5 dates
  1. Planning notice published
    13 Jun 2025, 07:48 BST
  2. Tender notice expected
    1 Jul 2025, 23:59 BST
  3. Submission deadline
    15 Aug 2025, 23:59 BST
  4. Award decision expected by392 days ago
    30 Sept 2025, 23:59 BST
  5. Contract starts392 days ago
    1 Oct 2025, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Planned procurement notice published
    13 Jun 2025, 07:48 BST
    UK3

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

Warrington Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PBVX-8195-NXYW Warrington Borough Council, Warrington, North West, WA1 1UHContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure